Incident management stories
TeamViewer unveils Tia Reporting, an AI dashboard tool that lets IT teams build live, no-code reports on digital workplaces via chat prompts.
Datadog pours USD $1 billion into AI-driven tools to unify data silos, automate incident response and fuse security with observability.
Simbian unveils an AI-driven cyber security platform uniting offence and defence via a shared Context Lake to speed, link and automate response.
Komodor upgrades Klaudia AI into a multi-agent SRE platform, coordinating 50+ specialised bots to investigate and fix complex outages.
Secure.com warns SOCs face rising risk from clunky workflows and alert overload, urging 'human-first' design and greater automation.
Mphasis tells CTOs to overhaul legacy cores as agentic AI scales, backing ontology-driven knowledge graphs to curb automated errors.
Graylog launches explainable AI, automation and chat-style queries to cut alert noise and halve investigation time for lean security teams.
AI ambitions and cost pressures are reshaping observability, as teams centralise tools, embrace SaaS and double down on open standards.
Indigo Telecom appoints Ilex as global marketing and PR partner to sharpen messaging and support its international expansion strategy.
Hexaware launches Agentverse, a governed AI agent platform with 600+ prebuilt agents to scale automation across enterprise operations.
PagerDuty links Anthropic, Cursor and LangChain to expand its AI ops ecosystem, boosting incident response across modern software stacks.
AppViewX claims 302% ROI and USD $3.9m in benefits from automated SSL/TLS certificate management as lifespans head towards 47 days.
EcoOnline's first Mega Trends Report charts a shift from compliance checklists to connected risk data and real-time frontline engagement.
New Relic will open its first Japan data centre in Tokyo in July 2026, targeting local data residency, latency and governance demands.
SIOS Technology nets triple industry honours for leadership, customer success and support as demand for mission-critical resilience grows.
IT teams report limited visibility across hybrid setups, fuelling tool sprawl and silos as they increasingly turn to AI for observability.
Zetifi has unveiled a Connected Fleet Safety platform in Australia, integrating vehicle and worker risk data directly into Microsoft 365 workflows.
Norfolk, Suffolk and Hertfordshire fire services now share a cloud-based control hub to boost cross-border response and resilience.
Virtualplatform adds SD-WAN underlay orchestration, giving multi-site enterprises unified carrier management and clearer network visibility.
Victorian volunteer rescue dogs gain direct radio links to emergency services, boosting coordination and safety in remote bushland searches.