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Incident management Stories - Page 3

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Incident management stories

BlackBerry adds Microsoft Teams link to AtHoc platform
Disaster Recovery

BlackBerry adds Microsoft Teams link to AtHoc platform

Teams users can now handle critical alerts inside their usual workspace as BlackBerry extends AtHoc for faster responses to incidents.

By Sean Mitchell • 4 min read • Last month
Elastic adds native Prometheus support for metrics
DevOps

Elastic adds native Prometheus support for metrics

Cloud-native teams could cut observability bills as Elastic says its rebuilt metrics engine stores data more efficiently and queries up to 30 times faster.

By Sean Mitchell • 4 min read • Last month
Sphera named Verdantix leader in process safety software
Digital Transformation

Sphera named Verdantix leader in process safety software

Verdantix's latest ranking underscores buyer demand for integrated systems, as AI and broader risk management weigh more heavily in software selection.

By Joseph Gabriel Lagonsin • 3 min read • Tue, 30th Jun 2026
Hack The Box adds defensive tools for cyber readiness
Security Operations Centres

Hack The Box adds defensive tools for cyber readiness

Security leaders can now map team gaps more precisely as the platform adds crisis simulation, AI coaching and SOC training tools.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 26th Jun 2026
Nebius selects Komodor's AI SRE platform for reliability
DevOps

Nebius selects Komodor's AI SRE platform for reliability

The deployment could speed up incident response across Nebius's GPU-heavy AI cloud, where outages can leave costly compute idle and affect customers.

By Mark Tarre • 4 min read • Fri, 26th Jun 2026
Oh Dear report says most website outages are brief
DevOps

Oh Dear report says most website outages are brief

Most disruptions clear in minutes, but a small number of long outages can still leave sites unreachable for hours and mask real downtime.

By Sofiah Nichole Salivio • 4 min read • Thu, 25th Jun 2026
HCLTech expands Google Cloud & ServiceNow AI tie-up
Software-as-a-Service

HCLTech expands Google Cloud & ServiceNow AI tie-up

The move is aimed at helping large firms shift AI from pilots into production with tighter governance across manufacturing, service and IT workflows.

By Sean Mitchell • 4 min read • Thu, 25th Jun 2026
New Relic launches startup AI observability programme
Software-as-a-Service

New Relic launches startup AI observability programme

The offer gives early-stage AI startups free monitoring and engineering support as software failures can quickly damage customer trust and funding prospects.

By Sean Mitchell • 4 min read • Thu, 25th Jun 2026
New Relic launches Autopilot & Ground Truth for AI
Software-as-a-Service

New Relic launches Autopilot & Ground Truth for AI

Businesses running AI agents may now route incident response and observability data through New Relic's new tools, aimed at cutting operational toil.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 24th Jun 2026
Infosys expands GlobalFoundries deal for AI-led IT services
Manufacturing

Infosys expands GlobalFoundries deal for AI-led IT services

The semiconductor maker will shift internal IT operations to a managed services model designed to cut incidents and improve employee support.

By Sofiah Nichole Salivio • 4 min read • Wed, 24th Jun 2026
PagerDuty names Eric Prengel as Chief Financial Officer
Software-as-a-Service

PagerDuty names Eric Prengel as Chief Financial Officer

Howard Wilson's retirement will hand PagerDuty a finance chief with deeper banking and public-company experience as it pushes further into AI tools.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 23rd Jun 2026
Virtana launches agentic SLA management for AI ops
DevOps

Virtana launches agentic SLA management for AI ops

Enterprises wrestling with AI workload failures and infrastructure bottlenecks may use the new tool to automate incident response and service assurance.

By Sean Mitchell • 3 min read • Sat, 20th Jun 2026
Vercel unveils agent tools as deployments turn AI-led
Software-as-a-Service

Vercel unveils agent tools as deployments turn AI-led

More than half of Vercel deployments are now triggered by coding agents, as monthly AI token traffic has jumped tenfold.

By Mark Tarre • 4 min read • Fri, 19th Jun 2026

Stories from Other Regions

Incident management stories

The state of cyber resilience amongst UK organisations
Data Protection

The state of cyber resilience amongst UK organisations

Despite reported gains, fewer than one in four UK organisations trust their cyber defences to withstand a major incident, a survey found.

By Jason Simper • 5 min read • Thu, 25th Jun 2026
Indigo appoints Nick Barton as Chief Revenue Officer
Network Infrastructure

Indigo appoints Nick Barton as Chief Revenue Officer

The hire aims to sharpen Indigo's push into hyperscaler and subsea contracts as it expands support across more than 90 countries.

By Sofiah Nichole Salivio • 3 min read • Thu, 25th Jun 2026
Autonomous IT sounds great. Here's what it actually takes to get there
Hybrid Cloud

Autonomous IT sounds great. Here's what it actually takes to get there

The biggest gains from autonomous IT come from cleaner CMDBs and faster incident resolution, not new software, as firms join up existing tools.

By Zana Stojanovski • 7 min read • Mon, 22nd Jun 2026
NeuBird AI expands ops agent to VPC & air-gapped use
Data Protection

NeuBird AI expands ops agent to VPC & air-gapped use

The update should ease compliance concerns for regulated firms by keeping incident data inside customer environments, including air-gapped sites.

By Mark Tarre • 4 min read • Sat, 20th Jun 2026
CYGNVS launches AI incident command centre for firms
Digital Transformation

CYGNVS launches AI incident command centre for firms

Rising AI failures are forcing firms to isolate response teams from the corporate network as incidents multiply across models and agents.

By Sean Mitchell • 4 min read • Fri, 19th Jun 2026