Luware launches NimbusOne after Microsoft certification
about 4 hours agoCertified by Microsoft, the new client lets contact centre agents stay in Teams or work in CRM tools, reducing switching and support burdens.
Canadian stories
One in three Canadians targeted by scam, survey finds
Banks and phone firms face pressure to do more, as 34 per cent of Canadians say they were targeted by a scam in the past year.
TD expands agentic AI into mortgage funding operations
The bank expects the new tools to double colleague productivity in early funding and discharge checks, while staff keep final oversight.
Virtual Hallway launches AI tool for Canadian clinicians
Free access to evidence-based answers could speed decisions for Canadian frontline clinicians as Virtual Hallway widens its specialist network with AI.
Tagsight launches AI platform for engineering drawings
Engineers could save hours of manual re-entry as the Calgary firm's software turns P&IDs and PDFs into traceable records now used in 30 countries.
Devolutions launches venture arm for IT software investments
The move gives Devolutions a formal way to back IT tools and managed service providers, with deals so far worth USD $500,000 to USD $3 million.
Generative AI lifts Canadian holiday email orders fourfold
Canadian marketers saw generative AI emails deliver four times the order and conversion rates over the holiday peak, according to Mailchimp data.
Spatial AI in Canada moving from digital to physical
Wider adoption in Canada is being held back by slower digital maturity, even as firms push spatial AI into hospitals, factories and defence sites.
Editor Interviews
Conversations with technology leaders, founders and operators.
Kyndryl VP: Canadian firms face barriers to modernising for AI
Kyndryl's Umair Dinarwala says Canadian firms have the ambition to modernise, but budgets, resistance to change and capacity hold them back.
Yesterday
Zoho Canada expands vertical approach in municipal government
Zoho Canada's Gary Yorke says municipalities need departments to share a directory and data infrastructure to make AI work for residents.
Last week
How Harvey AI's next generation deals with Canadian data
Canadian law firms can keep client files walled off, while choosing data storage and processing become key topic for AI in law.
Last week
Celonis banking head: Banks want proof before scaling agents
Celonis argues frontier AI models are too generic for regulated banking, urging firms to weigh cost, risk and process gains before scaling deployments.
Last week
Expert Opinions
More opinions →
Data Governance in the AI Era: Why One-Off Projects Fail
AI pilots are stalling because weak data quality and unclear ownership keep organisations from turning governance spend into measurable gains.
about 5 hours ago
AI agents in IT service management and cloud operations
Teams can save time on tickets, incident summaries and cloud cost checks, but production changes still need named human approval.
about 19 hours ago
Designing for data sovereignty: Building architectures that keep control where ...
As AI pipelines spread data across jurisdictions, rigid architectures are turning compliance into a costly risk for enterprises.
1 day ago
AI will cost some jobs. Poor change management will cost more
7 days ago
From Clean to Trusted: Rethinking Healthcare Data Quality
7 days ago
Seven Cyber Controls Businesses Can No Longer Afford to Overlook
7 days ago
Charting a secure course to a post-quantum world
7 days ago
Latest News
More news →
Ocient & Shadow Nexus partner on security data platform
National security agencies will be able to search hacked, breached and public data alongside mission records without moving it out of their own environment.
Ransomware shifts to data corruption, Index Engines says
Data recovery teams face a tougher test as new ransomware often corrupts files without full encryption, Index Engines said.
CScale raises USD $145 million to tackle AI optics
The funding backs efforts to reduce downtime in large AI systems as optical links become a critical bottleneck across data centres.
BlackFog adds AI prompt controls for employee data
The update gives organisations more oversight of employee and agent prompts, helping to stop sensitive data being sent to external AI services.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Sean Mitchell
Publisher
Having started his career at Renaissance. Sean joined Apple in Melbourne for a number of years before working in the media space. This started with Review Publishing and later the tech publisher IDG Communications. In 2006 he was involved in the launch of The Channel magazine. As they say – the rest is history.
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Sofiah Nichole Salivio
News Editor
Sofiah Nichole has balanced a dual passion for technical precision and the written word since 2017. Before diving into the world of Civil Engineering, she spent years navigating school press conferences and contributing to university publications, honing her skills as a versatile staff writer. Outside of her engineering labs, you can find her advocating for student voices and looking for the next great story to tell. She believes that whether you are building a bridge or a news report, the foundation must be rock solid.
Anthony Caruana
Interview Editor
Anthony has been living and breathing technology since he was a child. He has contributed to almost every major technology publication in Australia as well as editing a few along the way. In his spare time, he likes to run, especially on trails, and plays Australian Rules football through the winter.
David Shilovsky
Interview Editor
David joins us from a primarly sports reporting background, but has a keen interest across all facets of technology, especially any Apple product, the latest in OLED televisions and gaming consoles. He brings significant editorial experience to the role, with various digital and print publications on his CV. In his spare time, David enjoys watching or playing sport, playing video games and checking out live music.
Donovan Jackson
Interview Editor
Fascinated by the technology industry after a visit to a Computer Faire in 1998, Donovan Jackson first worked as a public relations consultant for enterprise software and hardware distribution companies in 2000, then as a journalist for IDG-affiliated channel and trade publications, and as a producer of commercial content as an agency owner through the 2000s and 2010s. He has served as ITBrief editor in the last days of the printed magazine, and has a long association with TechDay as a contributor to special projects. Donovan has wide interests spanning technology, philosophy, bicycles, literature, psychology, motorcycles, travel, geography, history, general knowledge, and various combinations of these and other subjects.
Jake MacAndrew
Interview Editor
Jake MacAndrew started off writing breaking news hits in his early days as a journalist. Since those late nights on the pulse for local breakthroughs, he has written stories on many topics, from cybersecurity education in Ukraine to the investment potential of fine wines. With each story Jake writes, no matter the topic, in-depth and accurate reporting is key.
Analyst Insights
Industry research and analysis from leading firms.
Reco raises USD $55 million as AI agent security grows
Backers are betting that enterprise AI oversight will need sharper tools, as the security software company brings total funding to USD $140 million.
Yesterday
DXC partners LangChain to govern enterprise AI agents
Concerns over control and compliance are driving uptake as DXC says its AI operations platform already serves 67 customers and is scaling to 125 environments.
Yesterday
Airrived named leader in IDC MarketScape for AI SOC
The recognition may boost Airrived's visibility as security teams seek AI tools that can cut alert backlogs without losing human oversight.
Yesterday
Oracle launches Fusion Claw for autonomous business tasks
Businesses can now delegate more complex finance, HR and supply chain work to governed AI, as Oracle expands its agentic software suite to 75 applications.
2 days ago