Kore.ai launches Autoloop to optimise enterprise AI agents
about 8 hours agoEnterprise users could cut manual fixes and hidden AI failures, as the new tool retunes live agents against business goals and guardrails.
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Canadian stories
Tagsight launches AI platform for engineering drawings
Engineers could save hours of manual re-entry as the Calgary firm's software turns P&IDs and PDFs into traceable records now used in 30 countries.
Devolutions launches venture arm for IT software investments
The move gives Devolutions a formal way to back IT tools and managed service providers, with deals so far worth USD $500,000 to USD $3 million.
Generative AI lifts Canadian holiday email orders fourfold
Canadian marketers saw generative AI emails deliver four times the order and conversion rates over the holiday peak, according to Mailchimp data.
Toronto Zoo links orangutan enclosure fences to security
Staff will now receive instant alerts if orangutan fence wires are touched, helping Toronto Zoo verify incidents before animals are at risk.
Ricoh Canada wins ENERGY STAR electronics award again
The sixth win since 2019 underlines Ricoh Canada's push to boost certified devices and dealer training as it courts environmentally minded buyers.
Dext launches payments in Canada for QuickBooks & Xero
Canadian QuickBooks Online and Xero users can now process supplier and expense payments in one workflow, after beta users handled more than USD $2 million.
Spatial AI in Canada moving from digital to physical
Wider adoption in Canada is being held back by slower digital maturity, even as firms push spatial AI into hospitals, factories and defence sites.
Editor Interviews
Conversations with technology leaders, founders and operators.
Zoho Canada expands vertical approach in municipal government
Zoho Canada's Gary Yorke says municipalities need departments to share a directory and data infrastructure to make AI work for residents.
Yesterday
How Harvey AI's next generation deals with Canadian data
Canadian law firms can keep client files walled off, while choosing data storage and processing become key topic for AI in law.
3 days ago
Celonis banking head: Banks want proof before scaling agents
Celonis argues frontier AI models are too generic for regulated banking, urging firms to weigh cost, risk and process gains before scaling deployments.
5 days ago
Interview: Cloudera says AI agents reshape zero trust
Enterprises must update identity controls as software agents generate more requests and need tightly time-limited access to sensitive systems.
Last week
Expert Opinions
More opinions →
AI will cost some jobs. Poor change management will cost more
Avoidable job losses could rise if leaders delay role redesign, even as one in four workers globally face some exposure to generative AI.
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Microdramas are booming. AI could make it even harder to stop binge‑watching
Their rapid rise is prompting concerns that AI-made episodes and algorithmic recommendations will make microdramas even harder to stop watching.
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From Clean to Trusted: Rethinking Healthcare Data Quality
Poor-quality records can still undermine patient matching, interoperability and AI workflows, even as healthcare data volumes keep rising.
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Seven Cyber Controls Businesses Can No Longer Afford to Overlook
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Charting a secure course to a post-quantum world
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Data Deduplication in the Era of Big Data: Challenges and Solutions
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Trust Before Technology: Why Council ERP Programs Fail Before Go-Live
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Latest News
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MathWorks adds new variant, inspection & test tools
The update aims to cut manual verification work for teams building software-defined products, with new testing and inspection tools added.
Mastek wins Staffordshire council Oracle Cloud deal
The contract will replace Staffordshire County Council's legacy back-office systems, aiming to cut manual work and improve oversight for 875,000 residents.
Dell expands AI platform with semantic layer for agents
Enterprises could get more dependable AI agents as Dell's update ties internal data to context, governance and faster processing inside customer systems.
EY revenue hits USD $57 billion as AI demand surges
AI-related work helped push EY's annual revenue to USD $57 billion, with clients shifting from trials to wider business use.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Jake MacAndrew
Interview Editor
Jake MacAndrew started off writing breaking news hits in his early days as a journalist. Since those late nights on the pulse for local breakthroughs, he has written stories on many topics, from cybersecurity education in Ukraine to the investment potential of fine wines. With each story Jake writes, no matter the topic, in-depth and accurate reporting is key.
Joseph Gabriel Lagonsin
News Editor
A passionate gamer with a strong love for manga, webtoons, and binge-worthy series. With one year of professional experience in editing and publishing, bringing a sharp editorial eye and a deep appreciation for storytelling, focusing on creating and refining content that connects with modern audiences.
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Karen Joy Bacudo
Finance Editor
Karen wears two hats with us, balancing her role as an editor while assisting with our finances and accounting. This means she has her finger on the pulse whether its writing content or reconciling numbers. On both sides she brings the same level of accuracy and precision.
Mara Sugue
News Editor
Mara is a writer and editor from Manila with a background in the social sciences. Her work in writing and editorial has taken her across a range of subjects, and it's this variety that keeps her interested in what she does. Outside of work, she can usually be found with a book, planning her next trip or at the climbing gym.
Mike Bishara
Features Editor
Mike has a long history writing about the infrastructure, building, construction and safety industries. These days he covers these topics for our Industrial-focused news sites across Australia and New Zealand.
Sean Mitchell
Publisher
Having started his career at Renaissance. Sean joined Apple in Melbourne for a number of years before working in the media space. This started with Review Publishing and later the tech publisher IDG Communications. In 2006 he was involved in the launch of The Channel magazine. As they say – the rest is history.
Analyst Insights
Industry research and analysis from leading firms.
Kore.ai launches Autoloop to optimise enterprise AI agents
Enterprise users could cut manual fixes and hidden AI failures, as the new tool retunes live agents against business goals and guardrails.
Today
Haiilo named Challenger in Gartner employee experience
The upgrade signals growing momentum in North America and a stronger case for buyers weighing compliance, AI and workplace fragmentation.
Today
Gartner sees quantum spending reaching USD $1.1 billion
Global quantum computing revenue is set to top USD $1 billion by 2027 as governments and companies keep funding early-stage research.
Yesterday
DigiCert launches Quantum Central for post-quantum shift
Only 7% of organisations have deployed quantum-safe or hybrid cryptography, leaving many exposed as post-quantum migration moves into execution.
Yesterday