IT Brief Canada - Technology news for CIOs & IT decision-makers

Service management stories - Page 5

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OpenText Cloud Editions 25.3 brings new AI, cybersecurity tools

Wed, 23rd Jul 2025
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OpenText launches Cloud Editions 25.3, featuring AI-powered tools and enhanced cybersecurity to boost enterprise information management and regulatory compliance.
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LogicMonitor launches Edwin AI for ITOps on AWS Marketplace

Thu, 17th Jul 2025
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digital transformation
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procurement
LogicMonitor has launched Edwin AI on AWS Marketplace, enabling IT teams to automate incident management and boost operational efficiency in ITOps.
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Freshworks launches AI tool to streamline staff transitions

Thu, 3rd Jul 2025
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Freshworks unveils Freshservice Journeys, an AI-driven tool designed to streamline employee transitions like onboarding and offboarding across departments.
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ManageEngine unveils MSP Central to streamline provider operations

Thu, 26th Jun 2025
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data analytics
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ManageEngine launches MSP Central, a cloud-native platform that unifies MSP operations, boosting efficiency with modular, AI-powered tools and security features.
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TCS & SAP join forces to boost cloud migration & AI uptake

Thu, 8th May 2025
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digital transformation
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TCS and SAP have partnered to accelerate SAP customers' migration to cloud and boost generative AI adoption through the RISE with SAP initiative globally.
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SolarWinds to showcase AI solutions at GITEX 2025 events

Thu, 10th Apr 2025
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digital transformation
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multi-cloud
SolarWinds is set to unveil its latest AI solutions at GITEX 2025, aiming to enhance efficiency and resilience in hybrid and multi-cloud IT environments.
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SolarWinds unveils IT resilience solutions to combat change

Thu, 3rd Apr 2025
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digital transformation
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hyperscale
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genai
SolarWinds has unveiled new tools to enhance IT resilience as firms face increasing digital complexity and economic pressures, addressing key customer concerns.
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Monday's AI service platform launches for all users

Thu, 13th Feb 2025
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service management
monday.com has launched its AI-driven enterprise service management platform, monday service, now available for all users after a successful beta phase.
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Monday.com launches AI enterprise service management tool

Tue, 11th Feb 2025
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service management
monday.com has launched its AI-driven Enterprise Service Management platform, monday service, to enhance operational efficiency for businesses across departments.