Service management stories - Page 5
OpenText Cloud Editions 25.3 brings new AI, cybersecurity tools
Wed, 23rd Jul 2025
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private cloud
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rpa
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genai
OpenText launches Cloud Editions 25.3, featuring AI-powered tools and enhanced cybersecurity to boost enterprise information management and regulatory compliance.
LogicMonitor launches Edwin AI for ITOps on AWS Marketplace
Thu, 17th Jul 2025
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digital transformation
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ai
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procurement
LogicMonitor has launched Edwin AI on AWS Marketplace, enabling IT teams to automate incident management and boost operational efficiency in ITOps.
Freshworks launches AI tool to streamline staff transitions
Thu, 3rd Jul 2025
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saas
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digital transformation
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cx
Freshworks unveils Freshservice Journeys, an AI-driven tool designed to streamline employee transitions like onboarding and offboarding across departments.
ManageEngine unveils MSP Central to streamline provider operations
Thu, 26th Jun 2025
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saas
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data analytics
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siem
ManageEngine launches MSP Central, a cloud-native platform that unifies MSP operations, boosting efficiency with modular, AI-powered tools and security features.
TCS & SAP join forces to boost cloud migration & AI uptake
Thu, 8th May 2025
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data analytics
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digital transformation
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genai
TCS and SAP have partnered to accelerate SAP customers' migration to cloud and boost generative AI adoption through the RISE with SAP initiative globally.
SolarWinds to showcase AI solutions at GITEX 2025 events
Thu, 10th Apr 2025
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saas
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digital transformation
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multi-cloud
SolarWinds is set to unveil its latest AI solutions at GITEX 2025, aiming to enhance efficiency and resilience in hybrid and multi-cloud IT environments.
SolarWinds unveils IT resilience solutions to combat change
Thu, 3rd Apr 2025
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digital transformation
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hyperscale
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genai
SolarWinds has unveiled new tools to enhance IT resilience as firms face increasing digital complexity and economic pressures, addressing key customer concerns.
Monday's AI service platform launches for all users
Thu, 13th Feb 2025
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cx
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martech
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service management
monday.com has launched its AI-driven enterprise service management platform, monday service, now available for all users after a successful beta phase.
Monday.com launches AI enterprise service management tool
Tue, 11th Feb 2025
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hcm
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ai
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service management
monday.com has launched its AI-driven Enterprise Service Management platform, monday service, to enhance operational efficiency for businesses across departments.