Case management stories - Page 5
Manhattan Associates named finalist for Omnichannel Excellence
Thu, 20th Apr 2023
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case management
Manhattan Associates has been recognised at the 2023 Vendors in Partnership (VIP) awards as an Omni-Channel Excellence finalist in Australia.
Adaptive security, sovereign cloud, hyperautomation top govt tech trends
Tue, 18th Apr 2023
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case management
Adaptive security, sovereign cloud, and hyperautomation are amongst the top 10 government technology trends for 2023.
Regional Contact Centre established for Ukraine refugees
Fri, 14th Apr 2023
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case management
According to UNHCR, more than 8 million Ukrainian refugees were recorded across Europe by the end of February 2023, a year after the war began.
Logpoint adds new capabilities to cybersecurity ops platform
Fri, 31st Mar 2023
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case management
Logpoint has announced the new release of capabilities to its cybersecurity operations platform, converging SIEM, SOAR, UEBA, endpoint security, and BCS tech.
Monson digitally transforms to sidestep legacy handcuffs
Wed, 8th Mar 2023
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case management
As expert port agents and shipping advisers, Monson helps clients plan, estimate, and execute shipping logistics and port visits.
The case for automating business processes
Fri, 24th Feb 2023
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case management
McKinsey has conducted some very interesting research into this area which clearly shows that automation is now firmly on the agenda.
Sentinels fights financial crime with new transaction monitoring progam
Wed, 25th Jan 2023
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case management
The SaaS platform is designed to help financial institutions detect and eliminate financial criminality with greater speed and accuracy.
Deutsche Welle uses TeamViewer to provide secure IT support
Wed, 11th Jan 2023
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case management
The security features include single sign-on, scalable and flexible rights management via conditional access, and end-to-end encryption.
TeamViewer AR platform Frontline is now on Marketplace
Fri, 11th Nov 2022
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case management
Extended partnership between the two companies includes easier procurement of TeamViewer Frontline for Google Cloud customers.
Cydarm appoints Phil Cole as Technical Account Manager
Fri, 4th Nov 2022
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case management
Cydarm Technologies has appointed Phil Cole as Technical Account Manager. He will support customers with technical needs to enhance their cyber resilience.
Cydarm and Retrospect Labs support Australian women in cyber comp
Wed, 2nd Nov 2022
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case management
Cydarm and Retrospect Labs have partnered to support the 2022 Australian Women in Security Network Response Competition.
Optimation signs 5-year deal with Queensland Corrective Services
Wed, 2nd Nov 2022
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case management
Optimation signs multi-year deal with Queensland Corrective Services to provide self-service kiosks for court-imposed conditions.
Appian announces 2022 APJ Partner Award winners
Fri, 28th Oct 2022
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case management
Appian announces winners of its 2022 APJ Partner Awards, highlighting growth in partnerships and certified developers.
50-plus RPA use cases
Fri, 21st Oct 2022
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case management
When you’re looking to maximise ROI from digital transformation and begin automating quickly, RPA is a great place to start.
Exabeam introduces cloud-native portfolio of New-Scale SIEM
Tue, 18th Oct 2022
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case management
The company moves beyond legacy SIEM and introduces cloud-scale security log management, powerful behavioural analytics, and automated investigation products.
Video: 10 Minute IT Jams - An update from Cydarm
Wed, 5th Oct 2022
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case management
Vaughan Shanks joins us today to discuss how Cydarm helps enterprises achieve cyber resilience and why this is crucial in today's hybrid working world.
Proofpoint launches Intelligent Compliance Platform
Fri, 26th Aug 2022
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case management
Proofpoint has announced the launch of its Intelligent Compliance Platform, offering enterprises modern regulatory compliance safeguards.
SAS is a leader in anti-money laundering - Forrester
Mon, 18th Jul 2022
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case management
The latest Forrester report revealed that SAS received the highest score in the anti-money laundering category of 15 vendors.
OutSystems platform chosen as part of ADF contract
Thu, 30th Jun 2022
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case management
OutSystems' low-code development platform has been chosen for the AUD$299m JP2060 Phase 4 contract awarded to Leidos Australia by the Australian Defence Force.
Hyland enables digital evolution with latest updates
Thu, 30th Jun 2022
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case management
The new product functionality seeks to help organisations advance employee and customer experience initiatives.