Case management stories - Page 2
Contrast links ADR with Datadog SIEM to cut alert noise
Wed, 17th Dec 2025
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case management
Contrast plugs its ADR into Datadog Cloud SIEM, streaming verified runtime attack data to slash alert noise and speed SecOps response.
UiPath & Talkdesk unite agentic AI for healthcare CX
Thu, 11th Dec 2025
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case management
UiPath and Talkdesk are teaming up to fuse agentic AI, streamlining document-heavy healthcare contact centre workflows and cutting errors.
Atturra, Comtrac partner on AI-driven investigation tools
Thu, 11th Dec 2025
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case management
Atturra teams with Comtrac to roll out AI-powered investigation tools for Australian law enforcement and regulators via a single service channel.
New Zealand Police cuts case times to hours with automation
Tue, 2nd Dec 2025
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case management
New Zealand Police has cut case processing times from two weeks to under four hours using Appian’s automation platform, enhancing efficiency and service.
How AI is reshaping the war for legal talent
Wed, 19th Nov 2025
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case management
AI and digital skills are now essential in UK law firms, transforming recruitment as firms seek talent to navigate technology-driven legal services.
Dubai arbitration centre launches DANA digital platform for cases
Tue, 18th Nov 2025
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case management
Dubai International Arbitration Centre launches DANA digital platform to streamline case management and enhance transparency in dispute resolution from January 2026.
Clue Software launches AI tools to boost investigative efficiency
Mon, 17th Nov 2025
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case management
Clue Software has launched new AI tools designed to enhance investigative efficiency by accelerating intelligence processing and improving threat detection.
Newgen recognised as 'Niche Player' in 2025 Gartner quadrant
Thu, 6th Nov 2025
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case management
Newgen Software has been named a 'Niche Player' in Gartner's 2025 Magic Quadrant for Business Orchestration and Automation Technologies, highlighting its strengths in enterprise automation.
AI-driven case strategy technology seen as key advantage for law firms
Thu, 30th Oct 2025
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case management
A report reveals 87% of senior lawyers see AI-driven case strategy software as essential, reshaping litigation by improving outcomes and competitiveness.
NZTA streamlines road safety camera management with new cloud system
Thu, 23rd Oct 2025
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case management
NZTA and Verra Mobility launched a cloud-based system to enhance road safety camera incident processing, improving enforcement and supporting safer roads in New Zealand.
CrowdStrike enhances Falcon platform with new identity security tools
Fri, 19th Sep 2025
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case management
CrowdStrike upgrades its Falcon platform with FalconID, offering passwordless MFA and enhanced tools to secure human, AI, and non-human identities in hybrid IT.
FICO named top category leader for enterprise fraud solutions
Thu, 4th Sep 2025
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case management
FICO has been named a category leader by Chartis Research for the fifth consecutive time in enterprise, payment fraud solutions and fraud platforms in 2025.
SAS named market leader for AI-driven fraud & AML solutions
Wed, 3rd Sep 2025
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case management
SAS has been named Market Leader in AI-driven fraud and AML case management, praised for its stable platform and advanced cloud-native AI features.
Hyland to open source AI-ready cloud repository for enterprises
Sat, 30th Aug 2025
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case management
Hyland will open source its AI-ready, cloud-native Content Repository, enhancing enterprise scalability, flexibility, and integration with modern AI workloads.
NiCE, Salesforce deepen AI partnership for unified service
Wed, 13th Aug 2025
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case management
NiCE expands its AI partnership with Salesforce to unify customer service via deeper integration between CXone Mpower and Service Cloud platforms.
Holding Redlich launches Cicero AI platform pilot with Automatise
Tue, 24th Jun 2025
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case management
Holding Redlich has begun a two-month pilot of Automatise's Cicero AI platform to enhance efficiency and data security across key legal practice groups nationwide.
Tata partners with council bank to automate reconciliation ops
Fri, 20th Jun 2025
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case management
Tata Consultancy Services will automate the Council of Europe Development Bank’s reconciliation processes to boost efficiency and handle complex transactions.
TCS & Council of Europe Development Bank automate reconciliation
Wed, 18th Jun 2025
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case management
TCS partners with the Council of Europe Development Bank to automate reconciliation using AI, enhancing efficiency and transparency in European operations.
AI fraud detection & whistleblower system launched in Australasia
Wed, 18th Jun 2025
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case management
Report It Now and Accord Analytics have launched an AI-driven fraud detection and whistleblower system across Australasia to tackle rising fraud.
SEON expands real-time AML suite with AI-driven risk platform
Fri, 13th Jun 2025
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case management
SEON launches AI-powered real-time AML suite, unifying fraud and compliance tools to enhance risk detection and streamline regulatory reporting.