IT Brief Canada - Technology news for CIOs & IT decision-makers

User experience (UX) stories - Page 5

Bud walker

Conquer the KYB challenge: How smarter data quality fuels fintech integrators

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Fintech integrators turn to Melissa's real-time, trusted data layer to sharpen KYB checks, slash onboarding friction and cut synthetic fraud.
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Josef unveils AI engine to kill legal intake forms

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digital transformation
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cx
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martech
Josef launches an AI Rapid Ingestion Engine to turn messy business inputs into structured legal data, promising to kill the traditional intake form.
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Blue Yonder rolls out agentic AI across supply chains

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uc
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manufacturing
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data analytics
Blue Yonder expands agentic AI and mobile apps across supply chains, embedding role-based agents from planning to customer service.
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Bitwarden adds one-click logins for non-SSO web apps

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data protection
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cloud security
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physical security
Bitwarden adds a one-click login policy that extends SSO-style access to unmanaged web apps, automating vault-based sign-ins via IdP dashboards.
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1Kosmos tops KuppingerCole 2026 passwordless ranking

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data protection
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digital transformation
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mfa
1Kosmos named overall, product and innovation leader in KuppingerCole's 2026 passwordless authentication ranking after review of 26 vendors.
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Google expands Gemini in Chrome with new languages

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genai
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Google is rolling out Gemini in Chrome to India, New Zealand and Canada, adding over 50 languages and deeper links to Gmail, Maps and YouTube.
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Algolia powers AI search overhaul for Club Med website

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devops
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data analytics
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digital transformation
Algolia's AI now powers Club Med's global site search, promising faster trip discovery, smarter filters and higher direct online bookings.
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Adobe adds conversational AI tools to Photoshop, Firefly

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martech
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Adobe is baking chat-style AI assistants into Photoshop and Firefly, letting users edit and generate images simply by describing changes.
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Elastic says AI search & context now decide customer loyalty

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hybrid cloud
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data analytics
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digital transformation
Elastic argues that in an AI-obsessed market, robust search across messy data is the real foundation of trustworthy, profitable experiences.
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Taboola predicts five trends reshaping travel marketing

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data protection
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cx
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martech
Taboola forecasts 2026 travel marketing will hinge on personalisation, mobile-first booking, creator content, social search and first-party data.
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Origami launches chat-based AI tool for sales leads

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cx
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Origami unveils a chat-based AI that builds sales lead lists from plain-English prompts, starting at USD $80 a month on flat pricing.
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Global Day of Unplugging pushes brands to cut noise

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data protection
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cx
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martech
Global Day of Unplugging puts pressure on brands to dial down digital noise and build more trusted, human and community-led connections.
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Five red flags that suggest your AI content is actually hurting your rankings

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data analytics
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martech
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genai
Unedited AI content could soon tank your Google rankings; here are five warning signs your pages are hurting rather than helping.
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Hiswai launches Zuno AI chat to power smarter websites

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document management
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data analytics
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digital transformation
Vancouver-based Hiswai has launched Zuno, an AI chat layer that turns corporate websites into conversational, data-rich customer hubs.
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New BS ISO 21800 aims to simplify online contracts

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digital transformation
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e-commerce
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social media
New BS ISO 21800 standard aims to cut fine print and make online contracts clearer for consumers across booming UK digital markets.
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Google AI more negative than ChatGPT for brand reputation

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cx
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martech
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risk & compliance
AI search tools cast brands in starkly different lights, with Google skewing early negative and ChatGPT souring sentiment near purchase.
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International Women's Day - women, confidence, and the credit gap

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fintech
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martech
Ahead of International Women's Day, new research exposes how shattered confidence, bias and complexity fuel a stubborn credit gap for women.
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Why fintech must design with women's needs in mind

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fintech
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martech
Women are demanding, well-informed investors; designing products around their needs boosts returns, loyalty and overall customer experience.
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"Be confident, be true' - Farah's advice to women wanting to work in tech

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opinion
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gender diversity
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gender equality
Farah urges women in tech to own their expertise, stay true to themselves and deliver value to earn respect in male-dominated rooms.
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Why women's influence in tech matters beyond headcount

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cx
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ai
International Women's Day in tech must go beyond hiring targets, giving women real power over what gets designed, funded and shipped.