IT Brief Canada - Technology news for CIOs & IT decision-makers

User experience (UX) stories - Page 2

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Kyndryl launches AI Digital Twin for the workplace

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data analytics
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hcm
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it automation
Kyndryl's AI workplace Digital Twin uses Microsoft Foundry to spot IT faults before staff are hit, as firms seek faster, predictive support.
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LoopMe launches Chartboost Direct for app publishers

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gaming
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martech
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digital entertainment
LoopMe unveils Chartboost Direct to help app publishers tap brand ad spend as AI usage reshapes search, web traffic and mobile gaming habits.
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PayPal brings payment links to Canva's 265 million

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saas
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digital transformation
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fintech
PayPal brings payment links into Canva for 265 million users, letting creators, entrepreneurs and small firms sell from designs with QR codes and checkouts.
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Arctic Wolf wins Gartner Customers' Choice for MDR

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cloud security
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cx
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martech
Arctic Wolf earns a strong 2026 Gartner Peer Insights showing for managed detection and response, backed by 241 reviews and a 99% recommendation rate.
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Retail websites worst for accessibility, report finds

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cx
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risk & compliance
Shopping sites top accessibility failure list as WebAIM finds 71 errors per page and disabled users struggle to complete purchases.
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Neo Financial second FinTech to join Interac network

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blockchain
Neo Financial becomes the second Canadian FinTech on Interac e-Transfer, boosting direct access for payments as the network opens to more providers.
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Samsung to end Messages app in July 2026 on Galaxy

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wearables
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ai
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google
Samsung to end its Messages app in July 2026, steering users to Google Messages as the default SMS option on supported Android devices.
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Cursor 3 retools coding workspace around AI agents

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rpa
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software development
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agentic ai
Cursor 3 rebuilds the coding workspace around AI agents, adding cross-repository collaboration, cloud handoffs and review tools for developers.
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Spotify tests Taste Profile for Premium users in NZ

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martech
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digital entertainment
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personalisation
Spotify lets Premium users in New Zealand reshape recommendations as Taste Profile beta aims to make homepage picks more transparent and responsive.
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Datadog launches Experiments to track product impact

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data analytics
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Datadog broadens observability push with Experiments, letting product teams run A/B tests and link release decisions to warehouse and usage data.
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Paysecure and Yaspa partner to link open banking platforms

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cx
Paysecure and Yaspa team up to add open banking, fraud controls and account-to-account payments to merchants' checkout flows.
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AI can inspire travel, but it still can't book it. That's about to change

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digital transformation
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fintech
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cx
AI is moving travel from inspiration to transaction, but live inventory, accuracy and booking infrastructure still stand between chat and checkout.
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Whatfix study warns AI adoption gap costs mid-sized firms

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saas
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digital transformation
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martech
Whatfix study says firms risk USD $10.9m a year from weak digital adoption as AI investment outpaces staff use of new tools.
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Personetics & Atomic partner on in-app deposit switching

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data analytics
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fintech
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cx
Personetics and Atomic team up to let banks prompt deposit and bill switching inside apps, aiming to cut friction and boost primary relationships.
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Doxis folds Klippa into one brand after acquisition

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document management
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digital transformation
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ecm
Doxis unifies Klippa's AI tools under one brand after acquisition, renaming key products as it ties document processing to wider automation software.
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Delivery options drive AI shopping decisions, Ingrid finds

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cx
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martech
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supply chain
AI shoppers put delivery terms ahead of recommendations, as Ingrid survey finds clear fulfilment info can sway or sink purchases.
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ControlUp launches DaaS IQ for Azure Virtual Desktop

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daas
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hcm
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it automation
ControlUp unveils DaaS IQ for Azure Virtual Desktop, promising tighter cost controls, automated scaling and simpler management for large estates.
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Login problems drive consumers away from digital services

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data protection
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digital transformation
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mfa
Thales report finds weak login and sign-up flows are pushing users away, as trust in AI, data handling and digital services remains low.
Melissa

5 mobile-first strategies to ensure contact data quality

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digital transformation
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cx
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martech
Retailers warned that mobile checkout typos, duplicate profiles and recycled numbers are draining sales unless data is checked in real time.
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B2C Distribution picks Ecommpay for mobile checkout

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martech
B2C Distribution has overhauled its payment setup with Ecommpay, adding express mobile checkout and tighter control across its online retail brands.