User experience (UX) Stories - Page 4

Global Stories

User experience (UX) stories

Meta expands teen content safeguards across its apps

Teens on Meta's apps will see less mature material by default as the firm tightens age-based controls after years of child-safety scrutiny.

By Mark Tarre • 4 min read • This month

Data Protection

Apple expands intelligence across apps & Siri revamp

The rollout deepens Apple's AI push, but some users in Europe and China will miss key features as Siri's remake arrives later in beta.

By Sean Mitchell • 5 min read • This month

Digital Transformation

TCS wins Europe tech overhaul deal with Canada Life

The insurer's European operations will be refreshed under a multiyear TCS pact aimed at improving resilience, automation and user experience.

By Sean Mitchell • 3 min read • This month

Digital Transformation

Backbase & Mastercard tie-up boosts cross-border payments

Banks could launch international transfers faster, as the Backbase integration cuts the complexity of linking to Mastercard Move.

By Karen Joy Bacudo • 3 min read • This month

Data Protection

OpenAI rolls out ChatGPT memory system to US users

ChatGPT's new memory overhaul aims to keep personal details current and useful, with wider access set to follow in coming weeks.

By Mark Tarre • 4 min read • This month

AI Ethics & Governance

ICS.AI builds dialect-aware AI with Sheffield University

Residents could face poorer access to council services unless AI systems can cope with regional accents and dialects, a UK project now testing that live.

By Sofiah Nichole Salivio • 4 min read • This month

Document Management

BGF backs Signable's expansion with multimillion-pound deal

The funding will help Signable push into the UK mid-market and regulated sectors as electronic signatures become routine for more firms.

By Mark Tarre • 4 min read • This month

Digital Transformation

Tanium named ISG leader in digital employee experience

Demand for automated workplace support is rising as ISG put Tanium among the top digital employee experience vendors in its 2025 study.

By Sean Mitchell • 4 min read • This month

Stories from Other Regions

User experience (UX) stories

Data Protection

KYC for Neobanks in Asia region

Fast-growing digital banks in Asia face tighter checks as varied rules and weak data systems make customer verification harder across borders.

By Edmund Ng • 6 min read • This month

Fintech

Ecommpay adds Apple Pay & Google Pay express checkout

Guest shoppers could face fewer checkout steps as merchants using Ecommpay can now surface Apple Pay and Google Pay earlier in the process.

By Sofiah Nichole Salivio • 4 min read • This month

Data Protection

AI is reshaping assistive technology. What are the latest trends?

Accessibility is moving into mainstream platforms, but hallucinations and privacy risks could still undermine users who rely on AI support.

By Nina Nguyen • 4 min read • This month

Fintech

6 Proven Use Cases of Email Verification Across Industries

Bad addresses can waste spend, skew analytics and undermine compliance as firms move email verification from clean-up to core infrastructure.

By Edmund Ng • 6 min read • This month

Data Protection

SoFi launches AI Coach for members' financial guidance

Available first to premium members, the chat-based tool lets users manage spending, debt and savings inside the app as AI finance rivals multiply.

By Karen Joy Bacudo • 4 min read • This month

Digital Transformation

Netcore launches Audience Agent for faster segmentation

Marketers could cut audience build times by up to 90% as the tool lets teams define segments in natural language and edit them live.

By Sean Mitchell • 4 min read • This month

Biometrics

1Kosmos launches identity platform on AWS Marketplace

AWS customers can now buy 1Kosmos software more easily as identity security demand grows amid phishing, account takeover and AI impersonation risks.

By Sofiah Nichole Salivio • 3 min read • This month

Digital Transformation

The modern MSP is a continuous improvement engine not a helpdesk

Continuous improvement, not ticket handling, is becoming the measure of value as firms expect managed services to keep pace with fast-changing IT needs.

By Ralf Donkers • 5 min read • This month