Service management stories
HP has launched 48Upper, a pioneering IT management solution that integrates social networking and community insights to boost productivity and collaboration.
TIL is sometimes perceived and promoted in the context of risk and compliance, so let us consider where ITIL fits.
This year the IT Service Management Forum New Zealand chapter will be celebrating its 10th annual conference in Wellington. The event takes place May 5-7.
In the ever-evolving IT landscape, the concept of good enough practice emerges as a pragmatic alternative to rigid best practices.