IT Brief Canada - Technology news for CIOs & IT decision-makers

Customer Loyalty stories - Page 5

Techday a32448780c098fc89ea3

Publicis Sapient joins forces with AWS for AI cloud solutions

Wed, 12th Mar 2025
#
data protection
#
digital transformation
#
hyperscale
Publicis Sapient has partnered with AWS to use AI and machine learning to assist businesses in cloud migration and personalised customer experiences.
Ms ceridwen choo  ceo  dcs innov

IWD 2025: The next billion users - Why Women will shape the future of Fintech

Fri, 7th Mar 2025
#
fintech
#
cx
#
martech
As women increasingly shape financial landscapes, fintech firms have a crucial opportunity to design tailored solutions that meet their unique needs and aspirations.
Techday f b7c51ff23c2c37543f69

Ericsson showcasing wireless innovations at MWC 2025

Thu, 6th Mar 2025
#
cx
#
edge computing
#
martech
Ericsson Enterprise Wireless is set to unveil cutting-edge advancements in 5G and AI at Mobile World Congress 2025 in Barcelona, showcasing their impact on business efficiency.
Techday f a7fbe0dc1421d79d3cb6

Instant raises $18 million to expand eCommerce solutions

Thu, 6th Mar 2025
#
cx
#
martech
#
e-commerce
Instant, an eCommerce retention marketing platform, has secured $18 million in Series A funding, boosting its valuation to over $100 million.
Techday f 4d0c9b58894613dbebcb

TCS & Salesforce team up to boost AI for manufacturers

Fri, 28th Feb 2025
#
crm
#
data analytics
#
digital transformation
Tata Consultancy Services has teamed up with Salesforce to boost AI capabilities for manufacturers, launching initiatives to enhance sales and customer experience.
Techday f 04d040c09fb6c4636705

Loop & Global-e partner to simplify global returns

Thu, 13th Feb 2025
#
cx
#
martech
#
commerce systems
Loop has teamed up with Global-e to streamline cross-border returns for Shopify brands, aiming to boost international operations and enhance customer trust.
Techday 3c5a223b386b7ed7d7b3

Nextiva survey reveals CX's growing importance for revenue

Fri, 31st Jan 2025
#
cx
#
martech
#
ai
A recent survey reveals a pivotal shift in customer experience's significance, with 96% of CX leaders reporting corporate recognition as a revenue driver.
Img 8pjbxgg2iktsaggxpfwnyrvw

Square & SevenRooms team up to enhance restaurant operations

Fri, 17th May 2024
#
cx
#
martech
#
commerce systems
Square's new integration with SevenRooms aims to revolutionise hospitality management, enabling seamless data sharing for personalised guest experiences.
Img u3icyixxjpuibia0ufnj1kv9

BMO partners with Dynatrace to upscale digital banking capabilities

Thu, 15th Feb 2024
#
fintech
#
cx
#
martech
BMO joins forces with tech firm Dynatrace to bolster their digital banking facilities, leading to efficient problem-solving and enhanced customer experiences.