IT Brief Canada - Technology news for CIOs & IT decision-makers
Canada

Professional Services Automation (PSA) Stories - Page 6

Global Stories

Professional Services Automation (PSA) stories

NetSuite selected by Cohere to gear up for rapid AI-fueled growth
Enterprise Resource Planning

NetSuite selected by Cohere to gear up for rapid AI-fueled growth

Cohere, an AI platform, has chosen to use NetSuite's cloud business suite to enhance productivity and support growth.

By Sean Mitchell • 2 min read • Mon, 23rd Oct 2023
Oracle acquires Next Technik for Field Service Management solutions
Marketing Technologies

Oracle acquires Next Technik for Field Service Management solutions

Oracle revolutionizes field service sector with acquisition of Next Technik, enhancing efficiencies and customer satisfaction for NetSuite users.

By Sean Mitchell • 2 min read • Mon, 23rd Oct 2023
RMM platform SuperOps.ai takes on legacy MSP software with $3 million funding
Partner Programmes

RMM platform SuperOps.ai takes on legacy MSP software with $3 million funding

SuperOps.ai launches beta platform and secures $3m in funding to address disjointed MSP tools in the professional services automation (PSA) industry.

By Staff Writer • 3 min read • Thu, 13th May 2021
Making security a focal point when building an MSP
Partner Programmes

Making security a focal point when building an MSP

A successful transition can lead to enhanced efficiency, better service, and increased profit, writes ConnectWise SVP of international sales Gregg Lalle.

By Gregg Lalle • 6 min read • Wed, 12th May 2021
WatchGuard expands partner program with financial incentives
Firewalls

WatchGuard expands partner program with financial incentives

In the expanded program, partners can earn WatchGuardONE status by specialising in just one of the available product families.

By Ben Moore • 3 min read • Fri, 3rd May 2019
New API improves Datto RMM integration with ConnectWise
Partner Programmes

New API improves Datto RMM integration with ConnectWise

When combined with the ConnectWise API, Datto RMM partners can maintain an integrated, scalable, and secure management platform without self-hosting.

By Ben Moore • 2 min read • Wed, 27th Mar 2019
Datto releases second Autotask update in three months
IT Automation

Datto releases second Autotask update in three months

Datto has rolled out its second update to Autotask PSA in three months, enhancing ticketing, timekeeping, and contract visibility for MSPs.

By Staff Writer • 2 min read • Thu, 4th Oct 2018
What MSPs should know about business management platforms
Partner Programmes

What MSPs should know about business management platforms

As your MSP business grows and its time to invest in tech that can help, it's important to make sure you are getting the right solution for you.

By James Bergl • 3 min read • Fri, 10th Aug 2018
How to take your MSP game to the next level with services automation
Customer Relationship Management

How to take your MSP game to the next level with services automation

It can be difficult to accommodate growing customer needs, while maintaining profitability. Professional services automation could be the answer.

By Ben Moore • 4 min read • Thu, 26th Jul 2018