IT Brief Canada - Technology news for CIOs & IT decision-makers

Professional Services Automation (PSA) stories - Page 2

Global law firm conference room ai brain display world map collab

White & Case rolls out Legora AI platform worldwide

Mon, 12th Jan 2026
#
digital transformation
#
rpa
#
erp
White & Case selects Legora as a strategic AI partner, rolling out its platform to lawyers in 43 offices across 29 countries worldwide.
Modern small business office cloud ai automation erp psa collab

Sage named leader in IDC ranking for AI PSA & ERP

Fri, 12th Dec 2025
#
devops
#
data analytics
#
digital transformation
Sage has been named a leader in IDC's 2025-2026 global ranking of AI-enabled professional services automation and ERP applications.
Shaun

Spotto launches AI cloud platform to boost Azure efficiency for MSPs

Fri, 28th Nov 2025
#
cloud security
#
it automation
#
rpa
Spotto has unveiled its AI-driven cloud platform to help MSPs and enterprises boost efficiency and profits within Microsoft Azure environments.
Accountants automated workflows gears graphs flowcharts streamlined processes

Ignition & Karbon integration aims to boost accounting firm efficiency

Wed, 16th Jul 2025
#
financial systems
#
rpa
#
professional services
Ignition and Karbon have integrated to automate billing and workflows, boosting efficiency for accounting firms by streamlining client onboarding and payments.
Modern network operations center it professionals managing dashboards

ManageEngine unveils MSP Central to streamline provider operations

Thu, 26th Jun 2025
#
saas
#
data analytics
#
siem
ManageEngine launches MSP Central, a cloud-native platform that unifies MSP operations, boosting efficiency with modular, AI-powered tools and security features.
Vibrant global network major cities business growth fintech automation collaboration

Projectworks secures NZD $25 million in funding to drive global growth

Mon, 9th Jun 2025
#
devops
#
fintech
#
martech
Projectworks has secured NZD $25 million in Series A funding to expand globally, integrating AI tools and boosting its team by 50% amid strong industry recognition.
Techday f f325aa1f4aa526a455c0

Nerdio unveils unified Microsoft 365 & AVD solution for MSPs

Thu, 17th Apr 2025
#
saas
#
cloud security
#
iam
Nerdio unveils Manager for MSP 6.0, a unified platform boosting automation and security for Microsoft 365 and Azure Virtual Desktop management.
Techday 317541c223da22c73919

MSP Trends in 2025 – Navigating What's Next for Managed Services

Wed, 26th Feb 2025
#
digital transformation
#
cx
#
martech
As the digital landscape evolves, Managed Service Providers are shifting from cost-effective IT solutions to pivotal partners, embracing automation and AI to fuel innovation.
Techday 2195d7a042c88fff6168

AI presents major challenge for IT departments in 2024

Tue, 25th Jun 2024
#
erp
#
it department
#
global economy
A Certinia report reveals 43% of firms see staff AI training as key for 2024, while 38% plan to hire AI talent. Will firms adapt swiftly enough?.
Field service

Oracle acquires Next Technik for Field Service Management solutions

Mon, 23rd Oct 2023
#
martech
#
erp
#
software development
Oracle revolutionizes field service sector with acquisition of Next Technik, enhancing efficiencies and customer satisfaction for NetSuite users.