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Process automation Stories - Page 6

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Process automation stories

HEB Construction automates tender CVs with Boomi AI
Software-as-a-Service

HEB Construction automates tender CVs with Boomi AI

Tender teams at HEB Construction are now saving hours on bids after AI turned scattered staff CVs into reusable, structured data.

By Joseph Gabriel Lagonsin • 4 min read • This month
OneAdvanced launches AI risk platform in Australia
Software-as-a-Service

OneAdvanced launches AI risk platform in Australia

Organisations facing tougher compliance checks in Australia and New Zealand can now swap spreadsheet risk logs for AI-guided assessments and reports.

By Joseph Gabriel Lagonsin • 3 min read • This month
AI, the MSP and the difference between personal and enterprise productivity
Data Protection

AI, the MSP and the difference between personal and enterprise productivity

Faster threat detection and procurement are among the gains as Interactive pushes AI into daily work, while guarding against security and governance risks.

By Donovan Jackson • 6 min read • This month
Only 8% of firms track AI impact, Talent Group says
Data Protection

Only 8% of firms track AI impact, Talent Group says

Despite a surge in workplace use, most firms still cannot show whether AI is paying off, with only 8% tracking impact with clear KPIs.

By Sean Mitchell • 5 min read • Last month
Wipro expands Google Cloud deal for Gemini Enterprise
Digital Transformation

Wipro expands Google Cloud deal for Gemini Enterprise

More than 10,000 Wipro specialists will gain access as the wider partnership aims to move Google Cloud's AI from pilots into daily enterprise workflows.

By Sofiah Nichole Salivio • 4 min read • Last month
Nintex unifies automation & AI in platform overhaul
Digital Transformation

Nintex unifies automation & AI in platform overhaul

Organisations can now govern and deploy workflows, apps and AI together in one environment, aiming to cut rollout friction across departments.

By Joseph Gabriel Lagonsin • 3 min read • Last month
Auxia launches Agent Studio for AI marketing workflows
Software-as-a-Service

Auxia launches Agent Studio for AI marketing workflows

Marketers could cut manual campaign work as Auxia links AI agents to existing tools, after surpassing 200 billion personalisation decisions.

By Mark Tarre • 3 min read • Last month
OpenAI launches Admin plugin for ChatGPT Work & Codex
Software-as-a-Service

OpenAI launches Admin plugin for ChatGPT Work & Codex

Workspace managers can now handle access, spending and user changes in ChatGPT Work and Codex without switching between separate admin tools.

By Mark Tarre • 4 min read • Last month
Talkdesk report says AI adoption outpaces business gains
Digital Transformation

Talkdesk report says AI adoption outpaces business gains

Despite near-universal deployment, most firms cannot prove AI is lifting service results, with only 5% able to measure business impact.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Stories from Other Regions

Process automation stories

Couch Perry & Wilkes replaces legacy finance system
Software-as-a-Service

Couch Perry & Wilkes replaces legacy finance system

The cloud-based upgrade has cut manual entry and improved reporting for the consultancy's 13 offices, easing growth pressures.

By Karen Joy Bacudo • 4 min read • This month
Australian firms adopt AI faster than governance rules
Document Management

Australian firms adopt AI faster than governance rules

Most firms are using AI without the rules or training to support it, leaving privacy, security and integration risks unchecked.

By Sean Mitchell • 4 min read • This month
AI fraud fears rise as payment scams hit finance teams
Digital Transformation

AI fraud fears rise as payment scams hit finance teams

Finance teams are losing money to payment scams as generative AI makes fake invoices, emails and voice requests harder to spot.

By Joseph Gabriel Lagonsin • 3 min read • Last month
GBG launches Reach to verify AI agents' address data
Software-as-a-Service

GBG launches Reach to verify AI agents' address data

As enterprises move AI agents into live operations, poor address data is becoming a compliance and fulfilment risk for automated workflows.

By Sean Mitchell • 4 min read • Last month
Thinc launches AI service for SMEs as governance looms
Software-as-a-Service

Thinc launches AI service for SMEs as governance looms

Many mid-sized firms are now seeking clearer guidance on where AI fits into everyday workflows as Thinc expands support.

By Joseph Gabriel Lagonsin • 4 min read • Last month
IFS study finds industrial firms turning to AI workers
Robotics

IFS study finds industrial firms turning to AI workers

Rising labour shortages and undocumented know-how are slowing industrial growth, prompting firms to use AI workers for routine tasks instead.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Inde appoints Nish Sudhakaran as AI & data director
Digital Transformation

Inde appoints Nish Sudhakaran as AI & data director

The hire bolsters Inde's push into AI and data services as New Zealand firms grapple with governance and security before deployment.

By Joseph Gabriel Lagonsin • 3 min read • Last month
Current picks Aiwyn for network-wide platform overhaul
Software-as-a-Service

Current picks Aiwyn for network-wide platform overhaul

The overhaul could standardise systems across nearly 30 partner firms, giving Current better data, billing control and faster client onboarding.

By Karen Joy Bacudo • 4 min read • Last month
Crescendo launches AI-native customer experience platform
Software-as-a-Service

Crescendo launches AI-native customer experience platform

Businesses may cut CX stack costs by more than 60% as Crescendo bundles AI agents, ticketing and workforce tools into one platform.

By Joseph Gabriel Lagonsin • 4 min read • Last month