IT Brief Canada - Technology news for CIOs & IT decision-makers

Managed Services stories - Page 10

Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary expertise often outsource this specialised field to an expert which provides the technology, guidance and recommendations, support and maintenance required. This is a Managed Services engagement, with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the service provider bills only for work done. The MSP model incentivizes preventative maintenance and is especially popular for mid-sized organisations.
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Park Place opens Uptime Academy access to boost Softcat skills

Tue, 3rd Jun 2025
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partner programmes
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it services
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education, learning & training
Park Place Technologies grants Softcat access to Uptime Academy, boosting partner skills in IT services and strengthening joint customer support.
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Dell launches new AI innovations for enterprise & research

Tue, 20th May 2025
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network infrastructure
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digital transformation
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edge computing
Dell launches advanced AI infrastructure and services aimed at cutting costs, boosting security and scaling AI for organisations worldwide.
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Juniper & ServiceNow expand AI-native automation for networks

Tue, 20th May 2025
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firewalls
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network infrastructure
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sd-wan
Juniper Networks and ServiceNow have partnered to integrate AI-powered networking and telecom management, boosting automation for enterprises and MSPs.
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EY & SAP launch integrated finance service to drive growth

Mon, 12th May 2025
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uc
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data analytics
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digital transformation
EY and SAP have launched an Integrated Finance Managed Service using SAP's cloud to help businesses boost growth and streamline core finance functions.
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DXC introduces new service to speed SAP migration to Microsoft Azure

Mon, 12th May 2025
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uc
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private cloud
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migration
DXC Technology launches DXC Complete with SAP and Microsoft, a managed service to accelerate SAP IT modernisation using Azure and flexible pricing models.
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DXC launches solution with SAP & Microsoft to boost AI use

Fri, 9th May 2025
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uc
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digital transformation
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partner programmes
DXC Technology launches DXC Complete with SAP and Microsoft, a unified solution offering flexible pricing to modernise SAP systems using AI and cloud services.
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Pulumi launches IDP to speed secure cloud infrastructure delivery

Wed, 7th May 2025
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saas
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virtualisation
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devops
Pulumi launches Pulumi IDP, an internal developer platform to speed cloud infrastructure delivery with built-in security and governance controls.
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Mobile operator enterprise revenue to reach USD $348 billion by 2029

Tue, 6th May 2025
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uc
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partner programmes
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managed services
Juniper Research forecasts a 37% rise in global enterprise revenue for mobile network operators, reaching USD $348 billion by 2029 through new technologies and services.
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Calabrio appoints Frank Ciccone as new Chief Revenue Officer

Tue, 6th May 2025
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uc
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cx
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martech
Calabrio appoints Frank Ciccone as Chief Revenue Officer to spearhead global sales and growth in customer experience sector.
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Waratek names Rimini Street exclusive Pinnacle Partner globally

Tue, 29th Apr 2025
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application security
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it automation
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partner programmes
Waratek names Rimini Street its sole Pinnacle Partner after eight years, recognising Rimini's exclusive expertise in global implementation of Waratek solutions.
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Veeam unveils cloud solution to protect Microsoft Entra ID

Wed, 23rd Apr 2025
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saas
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virtualisation
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data protection
Veeam launches Veeam Data Cloud for Microsoft Entra ID, a SaaS solution enhancing identity protection amid 600M daily attacks on Entra ID users.
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Tracey Pretorius joins CyberOne board to boost strategy

Wed, 16th Apr 2025
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cloud security
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partner programmes
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cybersecurity
Tracey Pretorius, Senior Director of Threat Intelligence at Microsoft, has joined CyberOne's Advisory Board to enhance its security services and Microsoft collaboration.
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Google unveils Cloud WAN for global network solutions

Thu, 10th Apr 2025
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network infrastructure
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digital transformation
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sd-wan
Google has unveiled Cloud WAN, a solution aimed at revolutionising business connectivity by providing faster, secure, and cost-effective wide area network capabilities.
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Pelion launches Pelion Plans aiming for global growth

Tue, 8th Apr 2025
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iot
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iiot
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partner programmes
Pelion has unveiled Pelion Plans, a new managed IoT offering, as it aims for global growth and enhances its service reliability for enterprise clients.
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SonicWall launches SonicSentry MXDR for managed service providers

Mon, 31st Mar 2025
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firewalls
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network security
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cloud security
SonicWall has unveiled SonicSentry MXDR, a managed detection and response service designed to bolster cybersecurity for managed service providers and their clients.
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IGEL launches hypervisor for secure legacy system use

Fri, 28th Mar 2025
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partner programmes
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lenovo
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hp
IGEL has unveiled its Managed Hypervisor, enhancing security for legacy operating systems on modern hardware, bolstering enterprise IT infrastructure.
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Data Connect launches vSOC Assure for cyber risk management

Fri, 28th Mar 2025
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advanced persistent threat protection
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partner programmes
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risk & compliance
Data Connect has launched vSOC Assure, a new service aimed at improving digital risk management through continuous cyber security assessments for organisations.
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Radware named strong performer in Forrester WAF review

Tue, 25th Mar 2025
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firewalls
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cloud security
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application security
Radware has been named a Strong Performer in The Forrester Wave for Web Application Firewall Solutions, achieving top scores in six key areas.
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NTT DATA & Rubrik enhance global ransomware protection

Tue, 25th Mar 2025
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endpoint protection
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advanced persistent threat protection
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partner programmes
NTT DATA and Rubrik have unveiled a global partnership to bolster ransomware protection for Fortune 500 firms, enhancing cyber recovery services and resilience.
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Atturra acquires Kitepipe in USD $3.15 million deal

Mon, 10th Mar 2025
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partner programmes
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managed services
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boomi
Atturra has secured the acquisition of Project Delivery Services LLC, known as Kitepipe, for USD $3.15 million, enhancing its Boomi service capabilities.