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Incident management Stories - Page 18

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Incident management stories

Fight, flight or freeze: Releasing organisational trauma
DevOps

Fight, flight or freeze: Releasing organisational trauma

DORA's 2019 report highlights that elite DevOps teams are vastly more effective, while rigid processes leave large enterprises stuck in organisational trauma.

By Matt Stratton • 5 min read • Thu, 10th Oct 2019
BitSight and ServiceNow announce integrations improving cyber risk management
Risk & Compliance

BitSight and ServiceNow announce integrations improving cyber risk management

Together, BitSight and ServiceNow provide organisations with prioritised visibility and automated workflows to manage cyber risk.

By Staff Writer • 3 min read • Thu, 26th Sep 2019
Enterprise incident response plans suffer from neglect – Verizon study
Cybersecurity

Enterprise incident response plans suffer from neglect – Verizon study

Nearly 60% of firms neglect to update their incident response plans, risking outdated defences against cyber-attacks, a Verizon study reveals.

By Staff Writer • 2 min read • Tue, 24th Sep 2019
Over 50% of incident response requests occur after damage complete – Kaspersky
Advanced Persistent Threat Protection

Over 50% of incident response requests occur after damage complete – Kaspersky

Over 50% of incident response requests in 2018 were made after significant damage had already occurred, says Kaspersky's latest report.

By Staff Writer • 3 min read • Mon, 2nd Sep 2019
Forrester names Crowdstrike leader in incident response
AI Security

Forrester names Crowdstrike leader in incident response

Forrester has crowned CrowdStrike as a leader in cybersecurity incident response, lauding its strategy, market presence, and robust response capabilities.

By Staff Writer • 2 min read • Wed, 20th Mar 2019
Businesses confident about their 'cyber resilience' - but 77% don't have an incident response plan
Breach Prevention

Businesses confident about their 'cyber resilience' - but 77% don't have an incident response plan

Most organisations lack a formal cybersecurity incident response plan, but feel more cyber resilient than last year, according to a study by IBM and Ponemon.

By Sara Barker • 3 min read • Mon, 19th Mar 2018
Proficio to deepen APAC presence after 'record-breaking' 2017
Managed Security Services Provider

Proficio to deepen APAC presence after 'record-breaking' 2017

Proficio plans to expand its global presence across Asia Pacific, Europe and Latin America after a record-breaking 2017.

By Sara Barker • 2 min read • Wed, 17th Jan 2018
The top three reasons to reinforce your SIEM with incident management
Security Information and Event Management

The top three reasons to reinforce your SIEM with incident management

Given the wide scope of SIEM, planning for a smooth transition to the incident management process can prove beneficial for several reasons.

By Niyathi Bhat • 2 min read • Tue, 28th Nov 2017
Carbon Black taps ex-Microsoft talent for channel VP role
Microsoft

Carbon Black taps ex-Microsoft talent for channel VP role

Carbon Black appoints Victor Gureghian Baez, former Microsoft executive, as VP of worldwide channels to drive growth and expand global reseller footprint.

By Sean Mitchell • 2 min read • Mon, 13th Nov 2017
Ever wanted to know how Xero does incident management?
Unified Communications

Ever wanted to know how Xero does incident management?

DevOpsDays Auckland commenced yesterday, featuring a packed schedule of talks on incident management and the use of chatbots.

By Julia Gabel • 6 min read • Wed, 4th Oct 2017
Interview: BlackBerry talks crisis management, security and disruption
Disaster Recovery

Interview: BlackBerry talks crisis management, security and disruption

We interviewed BlackBerry AtHoc senior vice president Ly Tran about the company, crisis management and how it ultimately relates to cybersecurity.

By Sara Barker • 4 min read • Mon, 26th Jun 2017
The do's and don'ts of responding to ransomware
Malware

The do's and don'ts of responding to ransomware

Ransomware set to increase in volume and variety in 2017, but a smart incident response strategy can help prevent losses.

By Matt Williams • 3 min read • Thu, 11th May 2017
To speed up crisis response - just get texting, says Soprano
Disaster Recovery

To speed up crisis response - just get texting, says Soprano

Australian software design firm, Soprano Design, has added its crisis management tool, RapidAlert, to the Mobile Enterprise Messaging Suite (MEMS).

By Julia Gabel • 2 min read • Tue, 4th Apr 2017
Dependency of digital infrastructure causing major IT problems
Disaster Recovery

Dependency of digital infrastructure causing major IT problems

Reliance on digital infrastructure causes major IT incidents, says report. 90% of large businesses affected. Only half have dedicated teams.

By Shannon Williams • 3 min read • Tue, 15th Dec 2015
FrontRange turns up the HEAT
Risk & Compliance

FrontRange turns up the HEAT

FrontRange boosts HEAT Service Management with version 7.2, enhancing Service Catalog and Workflow Automation, promising greater efficiency and cost savings.

By Staff Writer • 1 min read • Thu, 21st Mar 2013
Service with a smile
IT service management

Service with a smile

Organisations facing IT management changes can consolidate their service desk for streamlined support, higher service levels, and reduced costs.

By Staff Writer • 4 min read • Wed, 1st Jul 2009

Stories from Other Regions

Incident management stories

Every second counts: The importance of incident response
Advanced Persistent Threat Protection

Every second counts: The importance of incident response

As the risk of data breaches are not going away anytime soon, and effective incident responses have become paramount.

By Jon Cooper • 4 min read • Thu, 19th Jul 2018
Suffered a data breach? Here's how you manage the fallout
Breach Prevention

Suffered a data breach? Here's how you manage the fallout

From a communications perspective, an incident response plan should do one thing: reassure your customers that you care.

By Esmee O'Brien • 4 min read • Fri, 6th Jul 2018