Employee Experience (EX) stories - Page 3

Circular mentorship, where guidance and sponsorship flow both ways, is helping women accelerate careers and drive faster innovation.

On International Women's Day, leadership's true test lies not in visibility at the table, but in daily accountability after meetings end.

To close tech's gender gap, leaders must champion women with pay transparency, mentorship, male allyship and everyday intentional action.

Firstup unveils new personalisation tools to tailor employee homepages, refine content targeting and expand analytics for HR integrations.

ServiceNow debuts Autonomous Workforce and EmployeeWorks, promising AI “specialists” that autonomously resolve most employee IT requests.

ServiceNow launches Autonomous Workforce and EmployeeWorks, pairing AI “specialists” with chat-based support to automate routine workplace tasks.

Amid rising AI and automation in contact centres, new research finds leadership, empathy and agent support now outmuscle technology alone.

CrowdStrike links Falcon Shield with Qualtrics XM to extend SaaS security, monitoring and automated policy enforcement across experience data.

Gartner predicts public LLMs will double PR budgets by 2027 as AI search reshapes discovery and employee chatbots replace intranets.

TCS will overhaul Flight Centre's global tech backbone, standardising cloud, networks and platforms to boost resilience and performance.

Qualtrics appoints Oracle veteran Jason Maynard as CEO to spearhead AI expansion and steer its pending USD $6.75 billion Press Ganey deal.

Qualtrics appoints former Oracle executive Jason Maynard as CEO to spearhead AI-driven growth and a USD $6.75 billion Press Ganey deal.

Contact centre staff report rising morale and stronger support, yet many remain uneasy and undertrained as AI tools spread through their work.

Kore.ai lands fresh backing led by AllianceBernstein to grow its enterprise agentic AI platform and accelerate global expansion plans.

Komodor hires a new CFO and elevates its people chief to steer global expansion of its AI-driven site reliability engineering platform.

ControlUp has launched a multi-tenant digital experience platform and partner programme to help MSPs automate IT, boost CX and grow revenue.

PayFit extends its contextual HR AI copilot to 220,000 staff, promising personalised, confidential answers on pay, leave and contracts.

Logitech predicts tech-first, flexible offices in 2026 as firms redesign hybrid workspaces for collaboration, personal kit and meeting equity.

TeamViewer boss Oliver Steil says 2026 will mark AI's shift from hype to Monday-morning results, human-centric workflows and trusted autonomy.

Betterworks launches its AI-native NextGen platform, adding 400+ features to turn everyday performance data into real-time workforce insight.