Employee Experience (EX) stories

AI agents are pushing firms to redesign jobs, promotion paths and performance measures as human managers shift towards orchestration.

Freshworks appoints Kuntal Vahalia as Senior Vice President, Global Channels and Alliances, as it deepens partner ties to win more enterprise business.

Kyndryl's AI workplace Digital Twin uses Microsoft Foundry to spot IT faults before staff are hit, as firms seek faster, predictive support.

Workers increasingly sidestep approved AI systems, while WalkMe's latest report finds executives remain far more upbeat than staff over workplace technology.

Oracle unveils 25 AI-powered apps across finance, HR and customer service, as it pushes agentic software deeper into core business workflows.

ServiceNow has made AI a standard feature across its platform, adding new tools for enterprise customers in Canada and beyond.

Appspace lands in Gartner's first workplace experience Magic Quadrant as suppliers race to bundle booking, visitor tools and communications.

Tanium strengthens its leadership team with veteran HR executive Carol MacKinlay as it scales globally and doubles down on workforce culture.

ServiceNow research finds customers want faster, more empathetic support, but fragmented systems and mismatched AI priorities are frustrating service teams.

DXC to use ServiceNow's agentic AI across its back office first, creating a live blueprint for client offerings as the pair deepen a 17-year partnership.

ControlUp unveils DaaS IQ for Azure Virtual Desktop, promising tighter cost controls, automated scaling and simpler management for large estates.

Eptura deepens Microsoft 365 integration as it targets large firms with AI-powered desk, room and collaboration tools for hybrid workplaces.

Garney deepens Hyland tie-up to unify HR records in SAP SuccessFactors, aiming to cut manual work and bolster automation across its US operations.

ControlUp and Intel team up to surface hardware-level warnings in desktop monitoring, aiming to spot PC issues before staff notice them.

UK workers score higher on happiness and productivity than US and Germany, as global study says team enjoyment beats workload in driving output.

Workers' AI skills are racing ahead, but Litmos says promotions and pay are lagging, creating a new “AI ceiling” in career progression.

HP rolls out new AI-driven security and management features for commercial PCs and printers, including hardware defences against TPM bus attacks.

Omnissa warns AI tools are surging across workplace devices while patching, encryption and stability gaps widen, especially in regulated sectors.

Origin secures USD $30 million to scale its AI-driven platform simplifying fragmented global employee benefits for large multinationals.

TeamViewer unveils Tia Reporting, an AI dashboard tool that lets IT teams build live, no-code reports on digital workplaces via chat prompts.