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Employee Experience (EX) stories

Logistics firms lag on AI despite delivery ambitions
Digital Transformation

Logistics firms lag on AI despite delivery ambitions

More than half of logistics leaders say delivery operations still need major improvement, underscoring a gulf between AI plans and frontline reality.

By Sofiah Nichole Salivio • 4 min read • Today
Oracle launches AI coaching assistant for managers
Software-as-a-Service

Oracle launches AI coaching assistant for managers

Managers can now get real-time guidance on staff talks and performance decisions as Oracle embeds coaching into its HR software.

By Joseph Gabriel Lagonsin • 3 min read • Today
Extending WFM Technology to the Retail Sales Floor
Software-as-a-Service

Extending WFM Technology to the Retail Sales Floor

Retailers could improve retention and customer service by giving store staff mobile access to schedules, communications and training tools.

By Andy Nicholas • 4 min read • Today
UK leads AI adoption but lags on confidence, survey shows
Digital Transformation

UK leads AI adoption but lags on confidence, survey shows

Despite the UK's strong uptake of AI and automation, only 9% of IT professionals are highly optimistic about its impact over the next two to three years.

By Sofiah Nichole Salivio • 4 min read • Yesterday
The workforce cost most APAC organisations are failing to measure
Digital Transformation

The workforce cost most APAC organisations are failing to measure

Preventable attrition, absenteeism and hiring inefficiency are costing APAC firms millions per 1,000 employees, new research shows.

By Brenton Smith • 6 min read • Yesterday
Australia & New Zealand property markets stay resilient
Supply Chain

Australia & New Zealand property markets stay resilient

Measured investor demand and steady domestic capital kept Australia and New Zealand property dealmaking resilient despite weaker sentiment and higher caution.

By Karen Joy Bacudo • 7 min read • 2 days ago
Prodoscore launches MCP server for enterprise AI assistants
Software-as-a-Service

Prodoscore launches MCP server for enterprise AI assistants

Enterprise users can now query workforce data alongside sales and finance systems, as the connector is read-only and uses existing permissions.

By Sean Mitchell • 4 min read • Last week
Don't lose the human connection in AI-supported recruitment
Digital Transformation

Don't lose the human connection in AI-supported recruitment

Human judgement is becoming more valuable as AI screens CVs, with candidates wary of being reduced to data points and overlooked for potential.

By Anthony Caruana • 4 min read • Last week
LumApps launches AI Employee Hub for everyday work
Software-as-a-Service

LumApps launches AI Employee Hub for everyday work

The platform aims to close the gap between heavy AI spending and everyday use, especially for frontline staff across fragmented workplace systems.

By Sofiah Nichole Salivio • 4 min read • Last week
Infosys expands GlobalFoundries deal for AI-led IT services
Manufacturing

Infosys expands GlobalFoundries deal for AI-led IT services

The semiconductor maker will shift internal IT operations to a managed services model designed to cut incidents and improve employee support.

By Sofiah Nichole Salivio • 4 min read • Last week
Glean adopts Nile network service to speed AI growth
Software-as-a-Service

Glean adopts Nile network service to speed AI growth

Network speeds jumped and support tickets nearly vanished after the rollout, easing pressure on a lean IT team as AI use expands.

By Sofiah Nichole Salivio • 3 min read • Last month

Stories from Other Regions

Employee Experience (EX) stories

Bizcap named Australia's top finance workplace for 2026
Fintech

Bizcap named Australia's top finance workplace for 2026

Employee feedback and gender-equality data helped propel the lender to the top of Australia's finance and insurance workplace rankings for 2026.

By Karen Joy Bacudo • 4 min read • Last week
UK retailers face frontline tech friction, study finds
Unified Communications

UK retailers face frontline tech friction, study finds

Shop-floor systems are leaving most staff juggling too many devices, as only 5% of UK retail workers report no major in-store tech friction.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Australian frontline workers flag HR system frustration
Software-as-a-Service

Australian frontline workers flag HR system frustration

Frontline staff are more likely to feel overburdened and burned out as satisfaction with HR tools lags far behind managers' views.

By Mark Tarre • 4 min read • Last week
HP New Zealand appoints Daniel Roberts as head of enterprise
Unified Communications

HP New Zealand appoints Daniel Roberts as head of enterprise

Businesses in New Zealand want better productivity and AI support, and HP has named a veteran executive to help meet that demand.

By Joseph Gabriel Lagonsin • 4 min read • Last week
HiBob launches Slack integration for HR data access
Software-as-a-Service

HiBob launches Slack integration for HR data access

Employees can now query HR records in Slack, as HiBob says workforce data will help AI agents make better workplace decisions.

By Sofiah Nichole Salivio • 4 min read • Last week
Apex Computing Services wins Investors in People Platinum
Artificial Intelligence

Apex Computing Services wins Investors in People Platinum

The recognition underlines a stronger culture and staff development push at the Manchester IT firm, after it lifted from Silver in three years.

By Mark Tarre • 3 min read • Last week
Cake & Arrow says insurance AI needs better workflow fit
Customer Relationship Management

Cake & Arrow says insurance AI needs better workflow fit

Insurers risk wasted AI spending unless new tools fit agents' daily workflows, as Cake & Arrow's research found uneven uptake and patchy support.

By Karen Joy Bacudo • 5 min read • Last week