Digital Employee Stories - Page 3

Global Stories

Digital Employee stories

ServiceNow unveils Autonomous Workforce & EmployeeWorks

ServiceNow debuts Autonomous Workforce and EmployeeWorks, promising AI “specialists” that autonomously resolve most employee IT requests.

By Joseph Gabriel Lagonsin • 5 min read • Fri, 27th Feb 2026

Mobile Device Management

ControlUp unveils multi-tenant DEX platform for MSPs

ControlUp has launched a multi-tenant digital experience platform and partner programme to help MSPs automate IT, boost CX and grow revenue.

By Joseph Gabriel Lagonsin • 5 min read • Fri, 23rd Jan 2026

Robotics

Forrester tips AI-native clouds & digital workers by 2026

Forrester predicts AI-native clouds will reap USD $20 billion and digital workers will reshape enterprise software and development by 2026.

By Sean Mitchell • 5 min read • Tue, 16th Dec 2025

Unified Communications

Riverbed unveils AI tool to automate workplace IT support

Riverbed launches Aternity Self-Service, an Agentic AI tool that automates diagnosis and fixes for common workplace IT issues.

By Melvin Hipolito • 5 min read • Thu, 11th Dec 2025

Digital Transformation

Cloudflare outage exposes risks of AI & payments reliance

Cloudflare's latest outage fuels fears over fragile AI and payments systems as firms brace for weeks of disputes and operational fallout.

By Shannon Williams • 5 min read • Tue, 9th Dec 2025

Data Analytics

ControlUp launches custom dashboards for digital experience insight

ControlUp has launched customisable dashboards in its ONE platform, offering real-time and historical data insights to enhance digital employee experience management.

By Catherine Knowles • 3 min read • Thu, 30th Oct 2025

Software-as-a-Service

TeamViewer & Salesforce launch AI-powered IT support integration

TeamViewer and Salesforce have unveiled an AI-powered integration for IT support, aiming to streamline remote assistance and boost digital workplace productivity.

By Sean Mitchell • 3 min read • Wed, 15th Oct 2025

Hyperscale

ControlUp ONE gains AWS validation & launches on Marketplace

ControlUp ONE has earned AWS Foundational Technical Review approval and launched on AWS Marketplace to boost secure, efficient digital employee experiences.

By Catherine Knowles • 3 min read • Wed, 24th Sep 2025

Hybrid Cloud

Omnissa named a leader in Gartner 2025 DaaS Magic Quadrant

Omnissa has been named a Leader in Gartner's 2025 Magic Quadrant for Desktop as a Service for the third year running, praised for top scores in critical capabilities.

By Catherine Knowles • 3 min read • Thu, 4th Sep 2025

Data Analytics

ManageEngine enhances Endpoint Central with proactive DEX tools

ManageEngine adds digital employee experience tools to Endpoint Central, enabling IT teams to proactively tackle performance issues and enhance workplace productivity.

By Catherine Knowles • 4 min read • Thu, 28th Aug 2025

Data Analytics

ControlUp teams with B2M to boost Android device analytics

ControlUp and B2M Solutions have partnered to launch ControlUp for Frontline Workers, boosting real-time analytics for Android devices used by frontline staff worldwide.

By Catherine Knowles • 3 min read • Thu, 28th Aug 2025

Data Analytics

ManageEngine adds DEX tools to cut IT tickets & boost uptime

ManageEngine introduces DEX tools in Endpoint Central to help IT teams proactively fix issues, cutting support tickets and boosting employee productivity.

By Melania Watson • 4 min read • Wed, 27th Aug 2025

Stories from Other Regions

Digital Employee stories

Ransomware

Tanium names Satyen Desai ASEAN Regional Vice President

Tanium appoints Satyen Desai as ASEAN regional vice president to spearhead endpoint security growth amid rising hybrid work threats.

By Mark Tarre • 3 min read • Wed, 25th Feb 2026

Human Capital Management

ControlUp buys Unipath to boost agentic AI automation

ControlUp snaps up Unipath to fold security automation into its platform and push deeper into agentic AI for autonomous endpoint management.

By Kaleah Salmon • 3 min read • Thu, 29th Jan 2026

Data Analytics

ControlUp named Gartner Customers' Choice for DEX

ControlUp named a 2025 Gartner Customers' Choice for DEX tools, scoring 4.8/5 with 94% of customers willing to recommend its platform.

By Sean Mitchell • 4 min read • Wed, 10th Dec 2025

Fintech

Freshworks unveils AI features to boost UK enterprise support

Freshworks launches new AI tools in the UK to streamline customer support and IT management, boosting efficiency and cutting manual tasks for enterprises.

By Sean Mitchell • 4 min read • Tue, 18th Nov 2025