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Digital commerce Stories - Page 3

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Digital commerce stories

Algolia adds guardrails for fashion AI shopping tools
Software-as-a-Service

Algolia adds guardrails for fashion AI shopping tools

Fashion retailers can now curb costly AI shopping errors as Algolia adds guardrails tied to live stock, prices and business rules.

By Sean Mitchell • 4 min read • Last month
G2A launches AI support agent called Dave for sellers
Software-as-a-Service

G2A launches AI support agent called Dave for sellers

The rollout should ease support bottlenecks for sellers as the tool handles surges in game-release enquiries across 180 countries.

By Sofiah Nichole Salivio • 4 min read • Last month
Infosys migrates NTN eCommerce platform to SAP cloud
Digital Transformation

Infosys migrates NTN eCommerce platform to SAP cloud

The shift is meant to cut maintenance work and improve reliability after NTN moved its core e-WINGS sales platform off local servers.

By Sofiah Nichole Salivio • 3 min read • Last month
Adobe adds AI discovery tools to Commerce catalogue
Marketing Technologies

Adobe adds AI discovery tools to Commerce catalogue

AI shopping tools are getting richer product data as Adobe Commerce exposes catalogues to chatbots, aiming to improve discovery and accuracy.

By Sean Mitchell • 4 min read • Last month
BNPL Fraud in Australia: Why new rules make data quality critical
Fintech

BNPL Fraud in Australia: Why new rules make data quality critical

New licensing rules mean BNPL providers must verify identities and addresses more accurately or risk fraud losses and compliance breaches.

By Edmund Ng • 5 min read • Last month
Waterco launches new B2B ordering platform on BigCommerce
Manufacturing

Waterco launches new B2B ordering platform on BigCommerce

Trade customers can now order 45,000 pool and water products online as Waterco replaces phone and email purchasing with self-service tools.

By Sofiah Nichole Salivio • 3 min read • Last month
G2A rolls out AI support agent Dave to sellers worldwide
Software-as-a-Service

G2A rolls out AI support agent Dave to sellers worldwide

Sellers on G2A's marketplace can now handle support surges more quickly as the AI tool has cut human intervention on cases by up to 30%.

By Sofiah Nichole Salivio • 3 min read • Last month
Mphasis revenue rises as AI-led wins top USD $461m
Digital Transformation

Mphasis revenue rises as AI-led wins top USD $461m

Margins narrowed even as Mphasis booked USD $461 million of new work, with AI-led contracts driving most of the quarter's wins.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Kogan lifts approval rates above 98% with Riskified
Fintech

Kogan lifts approval rates above 98% with Riskified

Better fraud screening has helped the Australian eCommerce group approve more genuine orders while cutting abuse losses by AUD $1.5 million a year.

By Karen Joy Bacudo • 4 min read • Last month
TBC Bank Group buys majority stake in OLX Uzbekistan
Fintech

TBC Bank Group buys majority stake in OLX Uzbekistan

It gives TBC Bank a profitable online marketplace in Uzbekistan, reaching 5 million monthly users and opening new payment and lending opportunities.

By Sofiah Nichole Salivio • 4 min read • Last month
Europe smartphone sales rebound on Amazon Prime Day
eCommerce

Europe smartphone sales rebound on Amazon Prime Day

Promotion-driven demand lifted Europe smartphone sales in Week 26, but analysts warn the rebound may fade once Amazon Prime Day discounts end.

By Sofiah Nichole Salivio • 4 min read • Last month
Agentic AI-facilitated spending to hit USD $3.35tn by 2030
Data Protection

Agentic AI-facilitated spending to hit USD $3.35tn by 2030

Household budgets are set to be reshaped as AI agents steer purchases worth USD $3.35tn by 2030, WARC and PHD say.

By Mark Tarre • 4 min read • Last month
Cloudinary developer community tops four million users
Software-as-a-Service

Cloudinary developer community tops four million users

Rising pressure on web teams is fuelling demand for media infrastructure as Cloudinary's developer community climbs to four million users.

By Sofiah Nichole Salivio • 3 min read • Last month

Stories from Other Regions

Digital commerce stories

ACI & dLocal expand local payments in Brazil, Mexico
Data Analytics

ACI & dLocal expand local payments in Brazil, Mexico

Merchants in Brazil and Mexico can now tap widely used local payment methods through a single integration, boosting checkout conversion across Latin America.

By Karen Joy Bacudo • 4 min read • Last month
FICO names Tech Mahindra winner in eCommerce hackathon
Data Analytics

FICO names Tech Mahindra winner in eCommerce hackathon

The award could help Indian online retailers cut costly cash-on-delivery returns, with FICO estimating monthly losses avoided of INR 1 crore.

By Sofiah Nichole Salivio • 4 min read • Last month
UK retailers face higher EU eCommerce costs from customs
Customer Experience

UK retailers face higher EU eCommerce costs from customs

Returns and customs handling are squeezing margins for UK sellers into the EU, with extra border crossings now adding more than the new €3 fee.

By Karen Joy Bacudo • 4 min read • Last month
AI becomes product discovery tool in Southeast Asia
Marketing Technologies

AI becomes product discovery tool in Southeast Asia

A quarter of Southeast Asian shoppers now use generative AI, but friends, family and online reviews still carry more weight at checkout.

By Regine Laguilles • 4 min read • Last month
Australian retailers back AI shopping as trust lags
Customer Relationship Management

Australian retailers back AI shopping as trust lags

Australians remain wary of AI at checkout, with 64% uneasy about letting systems buy on their behalf despite rapid retailer investment.

By Karen Joy Bacudo • 4 min read • Last month