Digital commerce Stories - Page 3

Global Stories

Digital commerce stories

Gen Z shoppers trust AI recommendations, study finds

Retailers face a shift in trust as 64% of Gen Z shoppers buy on AI recommendations without checking other sources, a study finds.

By Sofiah Nichole Salivio • 4 min read • Fri, 1st May 2026

Data Protection

eCommerce AI spending rises as leaders fear readiness gap

Despite higher budgets, 73% of eCommerce leaders say their firms are not ready for wider AI use, survey data show.

By Shannon Williams • 4 min read • Wed, 29th Apr 2026

Customer Experience

Minty launches cashback app inside ChatGPT shopping chats

Shoppers can now see cashback offers in real time inside ChatGPT chats, as Minty targets AI-led buying decisions and retail media budgets.

By Sean Mitchell • 4 min read • Wed, 29th Apr 2026

Software-as-a-Service

YFM backs Swanky with GBP £7.6 million growth deal

The Exeter Shopify agency plans recruitment, expansion and acquisitions after YFM Equity Partners committed GBP £7.6 million to support growth.

By Karen Joy Bacudo • 3 min read • Tue, 28th Apr 2026

Marketing Technologies

AI referrals convert nearly three times better than search

Brands may need to rethink search spending as AI-driven visits from ChatGPT and similar tools convert almost three times better than Google traffic.

By Joseph Gabriel Lagonsin • 3 min read • Mon, 27th Apr 2026

Digital Transformation

Akeneo spring release links product data to market signals

Retailers could update listings faster as Akeneo's Spring Release uses search and marketplace signals to reshape product data.

By Joseph Gabriel Lagonsin • 4 min read • Mon, 27th Apr 2026

Digital Transformation

AI shopping agents reshape retail buying & checkout

Retailers face a new fight for visibility as AI agents increasingly decide which products get bought and checked out for customers.

By Karen Joy Bacudo • 4 min read • Mon, 27th Apr 2026

Customer Experience

Amazon, Meta & Microsoft join UCP technical council

Control of AI-led shopping standards is widening as five more firms join the Universal Commerce Protocol body, doubling its council to 10.

By Karen Joy Bacudo • 4 min read • Mon, 27th Apr 2026

Data Analytics

Click to Pay lifts Ecommpay approval rates to 75.18%

The payment option is generating more completed sales, with approval rates for online guest checkouts rising to 75.18% in April 2026.

By Sofiah Nichole Salivio • 3 min read • Thu, 23rd Apr 2026

Stories from Other Regions

Digital commerce stories

Digital Transformation

Australian businesses embrace social selling, PayPal says

Social platforms now account for 11% of online sales in Australia, with smaller firms driving a rapid shift to direct digital storefronts.

By Sean Mitchell • 3 min read • Thu, 30th Apr 2026

Marketing Technologies

Amazon ad revenue surges 62% in Australia, says Pattern

Amazon's ad business is now outpacing major rivals in Australia, as Pattern estimates annual revenue reached USD $392 million in 2025.

By Sean Mitchell • 4 min read • Thu, 30th Apr 2026

Digital Transformation

Visa adds Australian banks to AI payments programme

Australian banks are now trialling AI-led purchases under Visa's controls, as the payments group seeks to protect consent and spending limits.

By Sean Mitchell • 5 min read • Thu, 30th Apr 2026

Digital Transformation

Visa expands agentic commerce testing with NZ banks

Four of New Zealand’s biggest lenders are testing AI-driven payments as Visa moves to safeguard shopping across merchants and platforms.

By Sean Mitchell • 3 min read • Thu, 30th Apr 2026

Software-as-a-Service

Loop launches AI suite to cut retailer returns costs

Retailers could trim refunds, service queries and fraud losses as the new suite uses data from 200 million shoppers to automate post-purchase changes.

By Sean Mitchell • 4 min read • Tue, 28th Apr 2026

Crypto

Ant International courts merchants on AI-led Asia growth

Asian checkout friction is driving global merchants to Ant International as AI-assisted shopping starts reshaping cross-border payments.

By Karen Joy Bacudo • 3 min read • Mon, 27th Apr 2026

Smart Cities

Thought leadership in B2B tech: From expertise to influence

Poorly translated expertise is leaving many Southeast Asian B2B tech firms invisible to buyers and weakening shortlist chances.

By Patrick Keenan • 4 min read • Mon, 27th Apr 2026

Software-as-a-Service

Pine Labs acquires Shopflo to boost online checkout

The deal expands Pine Labs' online offer as checkout friction continues to hurt merchant conversion rates across India's eCommerce market.

By Karen Joy Bacudo • 4 min read • Mon, 27th Apr 2026

Fintech

Thunes launches real-time bank transfers into New Zealand

Businesses sending funds into New Zealand can now settle in local currency faster, as Thunes adds real-time bank transfers to its Asia-Pacific network.

By Karen Joy Bacudo • 3 min read • Sat, 25th Apr 2026