Digital commerce Stories - Page 2

Global Stories

Digital commerce stories

MICA & Komerz launch AI commerce programme for students

More than 400 students will gain hands-on exposure to AI tools and live business data as marketing training shifts towards commercial skills.

By Joseph Gabriel Lagonsin • 4 min read • This month

Supply Chain

Blue Yonder unveils AI tools & sustainability findings

Supply chain leaders are under pressure as Blue Yonder's survey finds sustainability slipping down priorities despite mounting climate and inflation risks.

By Joseph Gabriel Lagonsin • 4 min read • This month

Digital Transformation

Ecommerce fraud pressure rises 33% as AI fuels attacks

Account takeover and card-testing attacks surged as AI lowered the cost and speed of scams, raising pressure on online retailers.

By Joseph Gabriel Lagonsin • 4 min read • This month

Digital Transformation

YachtWorld launches in ChatGPT to woo early buyers

Buyers can now move from broad yacht questions in ChatGPT to YachtWorld listings, as brokers seek visibility earlier in the sales funnel.

By Sean Mitchell • 4 min read • This month

Digital Transformation

Radisson launches ChatGPT hotel app with Accenture

Travellers can now search more than 1,000 Radisson hotels in ChatGPT, as the group moves to defend direct bookings from online intermediaries.

By Mark Tarre • 4 min read • This month

eCommerce

US accounts for 53.5% of global bot traffic, says Decodo

Bots now generate more than half of web requests worldwide, with AI-driven browsing pushing automated traffic up 7,851% in 2025.

By Joseph Gabriel Lagonsin • 4 min read • This month

Software-as-a-Service

WP Engine & Commerce launch BigCommerce for WordPress

Mid-market brands can now upgrade eCommerce without rebuilding WordPress sites, preserving URLs, traffic and search rankings during the switch.

By Sean Mitchell • 4 min read • This month

Customer Experience

Target rebuilds product discovery on Google Cloud Spanner

The retailer said the overhaul cut infrastructure maintenance by 50% and improved product recommendations, ratings and Gift Finder responses.

By Sean Mitchell • 3 min read • This month

Digital Transformation

The Hidden Cost of Identity Friction in Retail

Cart abandonment and support costs climb when shoppers are blocked by clumsy sign-ins, resets and verification during checkout.

By Bobby Joseph • 6 min read • This month

Software-as-a-Service

PRLab scores 100 media placements for Gr4vy campaign

The 12-month campaign generated more than 100 earned placements and about 402 million impressions, helping Gr4vy stay visible between announcements.

By Karen Joy Bacudo • 3 min read • This month

Software-as-a-Service

APAC fintech leaders flag agentic commerce & AI costs

Fragmented payments and rising AI bills are forcing APAC fintechs to rethink infrastructure, interoperability and cost controls.

By Sofiah Nichole Salivio • 4 min read • This month

Marketing Technologies

Pattern adds ChatGPT ads to its marketing platform

Brands will be able to buy placements in ChatGPT through Pattern, as shopping discovery moves from search engines towards AI tools.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Data Analytics

AI assistants reshape Black Friday shopping choices

Retailers risk missing Black Friday shoppers as AI tools increasingly narrow product choices before customers reach a website.

By Mark Tarre • 7 min read • Last month

Stories from Other Regions

Digital commerce stories

Omnichannel

China's commerce models reshape retail worldwide, NIQ says

Asia Pacific is driving a retail shift as live, social and quick commerce from China spread into shopping habits worldwide.

By Karen Joy Bacudo • 4 min read • This month

Fintech

Sionic & Agentix link AI shopping to bank payments

Shoppers could soon pay straight from bank accounts as the tie-up lets AI agents find goods, check stock and complete purchases.

By Karen Joy Bacudo • 4 min read • This month

Software-as-a-Service

Scoot uses Qualtrics AI to cut feedback analysis time

Passengers can now see booking glitches fixed faster, as Scoot has cut feedback analysis from hours to minutes using Qualtrics AI.

By Joseph Gabriel Lagonsin • 3 min read • This month

Data Protection

UK shoppers embrace AI, but trust remains a hurdle

Trust gaps are slowing AI shopping adoption, with only 41% of UK users willing to let tools complete a full purchase journey.

By Joseph Gabriel Lagonsin • 4 min read • This month

Supply Chain

JD.com's Joybuy expands in UK amid subsidy scrutiny

Regulatory concerns are mounting as Joybuy's rapid UK rollout puts pressure on rivals with same-day delivery and a cheaper subscription than Amazon Prime.

By Sofiah Nichole Salivio • 5 min read • This month