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Customer Success stories

Ivo opens London, New York hubs amid rapid AI growth
Digital Transformation

Ivo opens London, New York hubs amid rapid AI growth

Legal AI firm Ivo opens London and New York offices and plans to triple headcount, after 600% annual recurring revenue growth.

By Sofiah Nichole Salivio • 4 min read • Fri, 6th Mar 2026
Moving the goalposts: Why the CRO role needs a rebrand
Data Analytics

Moving the goalposts: Why the CRO role needs a rebrand

Fintech must retire the heroic closer myth: today's CRO is a data-led architect of long-term, cross-functional revenue growth.

By Anna Porra • 5 min read • Thu, 5th Mar 2026
Beyond the dashboard: Why context and clarity are the future of customer experience
Digital Transformation

Beyond the dashboard: Why context and clarity are the future of customer experience

Customer experience is evolving from ticket-taking to strategic, context-rich advisory, where clear narratives turn raw data into real business value.

By Isabella Benzie • 3 min read • Wed, 4th Mar 2026
OutSystems Elevate revamps global partner rewards model
Digital Transformation

OutSystems Elevate revamps global partner rewards model

OutSystems launches Elevate partner programme, tying rewards to AI skills, customer outcomes and market impact via a new Earned Level model.

By Kaleah Salmon • 3 min read • Fri, 27th Feb 2026
Unit4 makes Success4U default model for ERPx delivery
Digital Transformation

Unit4 makes Success4U default model for ERPx delivery

Unit4 makes its Success4U subscription the default model for ERPx and ERP delivery, promising faster, more predictable SaaS rollouts.

By Sean Mitchell • 4 min read • Thu, 26th Feb 2026
Securonix promotes Ajay Biyani to lead APJ strategy
Software-as-a-Service

Securonix promotes Ajay Biyani to lead APJ strategy

Securonix has promoted Ajay Biyani to Senior Vice President for Asia Pacific and Japan, tasking him with spearheading regional growth.

By Joseph Gabriel Lagonsin • 3 min read • Thu, 26th Feb 2026
Ultimo names Philip Neal Chief Revenue Officer role
Manufacturing

Ultimo names Philip Neal Chief Revenue Officer role

Ultimo appoints Philip Neal as Chief Revenue Officer to drive global growth and AI-augmented EAM strategy across North America, EMEA and APAC.

By Sofiah Nichole Salivio • 3 min read • Tue, 24th Feb 2026
KnowBe4 appoints Kelly Morgan as Chief Customer Officer
Cloud Security

KnowBe4 appoints Kelly Morgan as Chief Customer Officer

KnowBe4 appoints former DocuSign executive Kelly Morgan as chief customer officer to steer global client strategy amid rising AI security risks.

By Joseph Gabriel Lagonsin • 3 min read • Fri, 20th Feb 2026
Selector raises USD $32m to boost AI observability push
DevOps

Selector raises USD $32m to boost AI observability push

Selector raises USD $32m at a USD $375m valuation to expand its AI-driven observability platform and accelerate global enterprise growth.

By Karen Joy Bacudo • 4 min read • Fri, 20th Feb 2026

Stories from Other Regions

Customer Success stories

From listening to leading: Why the best customer strategies close the loop
Customer Experience

From listening to leading: Why the best customer strategies close the loop

In a world of inbox overload, winning customer strategies turn feedback into visible action, proving listening must lead to trust.

By Maureen Plowman • 5 min read • Fri, 6th Mar 2026
How women in cyber change the conversation at board level
Digital Transformation

How women in cyber change the conversation at board level

Women in cyber are reshaping boardroom debate, turning technical noise into human-led, trusted conversations about real business risk.

By Hayley Clarke • 4 min read • Fri, 6th Mar 2026
The 80% ready rule: Why strategic discomfort is the catalyst for female leadership
Artificial Intelligence

The 80% ready rule: Why strategic discomfort is the catalyst for female leadership

Women rise faster when they stop waiting to feel 100% ready and embrace the strategic stretch of leading at just 80% readiness.

By Céline Daley • 4 min read • Thu, 5th Mar 2026
Expanding technology leadership to include client services will accelerate digital adoption
Digital Transformation

Expanding technology leadership to include client services will accelerate digital adoption

Recognising client services as tech leaders is key to driving digital adoption, managing change and turning tools into tangible value.

By Colleen Clark • 3 min read • Thu, 5th Mar 2026
CorPlan attains IBM Platinum status for Planning Analytics
Software-as-a-Service

CorPlan attains IBM Platinum status for Planning Analytics

New Zealand consultancy CorPlan has attained IBM's top-tier Platinum Partner status for Planning Analytics data and AI solutions delivery.

By Karen Joy Bacudo • 4 min read • Wed, 4th Mar 2026
Revenue analytics: How to use monetization data to drive value
Data Analytics

Revenue analytics: How to use monetization data to drive value

Technology firms are turning to revenue analytics, using real-time usage and entitlement data to sharpen pricing and unlock new growth.

By Erin Barrett • 4 min read • Wed, 4th Mar 2026
Totalmobile & Solvares merge in field service push
Software-as-a-Service

Totalmobile & Solvares merge in field service push

Totalmobile and Solvares merge to create an 800-strong field service software group serving 4,000 customers across Europe and beyond.

By Catherine Knowles • 4 min read • Fri, 27th Feb 2026
eG Innovations names Joanne Bowey to lead New Zealand
Hybrid Cloud

eG Innovations names Joanne Bowey to lead New Zealand

eG Innovations launches in New Zealand, appointing veteran cloud executive Joanne Bowey to drive growth in digital experience monitoring.

By Mark Tarre • 3 min read • Mon, 23rd Feb 2026