Customer Success stories
Women leaders are reshaping resilience in tech, turning complex risk into clear strategy while pushing for inclusion and real influence.
Customer success must evolve from reactive support to strategic stewardship, aligning stakeholders so tech investments deliver lasting value.
Legal AI firm Ivo opens London and New York offices and plans to triple headcount, after 600% annual recurring revenue growth.
Fintech must retire the heroic closer myth: today's CRO is a data-led architect of long-term, cross-functional revenue growth.
Customer experience is evolving from ticket-taking to strategic, context-rich advisory, where clear narratives turn raw data into real business value.
OutSystems launches Elevate partner programme, tying rewards to AI skills, customer outcomes and market impact via a new Earned Level model.
Unit4 makes its Success4U subscription the default model for ERPx and ERP delivery, promising faster, more predictable SaaS rollouts.
Securonix has promoted Ajay Biyani to Senior Vice President for Asia Pacific and Japan, tasking him with spearheading regional growth.
Ultimo appoints Philip Neal as Chief Revenue Officer to drive global growth and AI-augmented EAM strategy across North America, EMEA and APAC.
KnowBe4 appoints former DocuSign executive Kelly Morgan as chief customer officer to steer global client strategy amid rising AI security risks.
Selector raises USD $32m at a USD $375m valuation to expand its AI-driven observability platform and accelerate global enterprise growth.
Broadening tech career narratives beyond coding lets more women see paths that match their talents, ambitions and leadership potential.
In a world of inbox overload, winning customer strategies turn feedback into visible action, proving listening must lead to trust.
Women in cyber are reshaping boardroom debate, turning technical noise into human-led, trusted conversations about real business risk.
Women rise faster when they stop waiting to feel 100% ready and embrace the strategic stretch of leading at just 80% readiness.
Recognising client services as tech leaders is key to driving digital adoption, managing change and turning tools into tangible value.
New Zealand consultancy CorPlan has attained IBM's top-tier Platinum Partner status for Planning Analytics data and AI solutions delivery.
Technology firms are turning to revenue analytics, using real-time usage and entitlement data to sharpen pricing and unlock new growth.
Totalmobile and Solvares merge to create an 800-strong field service software group serving 4,000 customers across Europe and beyond.
eG Innovations launches in New Zealand, appointing veteran cloud executive Joanne Bowey to drive growth in digital experience monitoring.