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Customer Feedback Stories - Page 3

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Customer Feedback stories

Origami launches chat-based AI tool for sales leads
Customer Experience

Origami launches chat-based AI tool for sales leads

Origami unveils a chat-based AI that builds sales lead lists from plain-English prompts, starting at USD $80 a month on flat pricing.

By Sofiah Nichole Salivio • 5 min read • Sat, 7th Mar 2026
Revuze adds TikTok Shop insight to market platform
Data Analytics

Revuze adds TikTok Shop insight to market platform

Revuze now tracks TikTok Shop sales and creator performance, unifying commerce data with customer feedback in its market platform.

By Catherine Knowles • 3 min read • Fri, 27th Feb 2026
UiPath secures five spots in G2 2026 Best Software Awards
DevOps

UiPath secures five spots in G2 2026 Best Software Awards

UiPath lands five places in G2's 2026 Best Software Awards, spanning AI, development, IT management and global seller categories.

By Sean Mitchell • 4 min read • Thu, 19th Feb 2026
ClearCourse appoints leadership team to drive 2026 growth
Digital Transformation

ClearCourse appoints leadership team to drive 2026 growth

ClearCourse names new CFO, COO, AI and M&A heads to unify its software brands and accelerate growth towards 2026 ambitions.

By Sofiah Nichole Salivio • 4 min read • Tue, 10th Feb 2026
AI to transform qualitative research into measurable data
Data Analytics

AI to transform qualitative research into measurable data

Mercury Analytics says AI will turn open-ended feedback into measurable insight by 2026, reshaping how organisations use qualitative data.

By Sean Mitchell • 3 min read • Mon, 2nd Feb 2026
Pluralsight names Michael Ross as new Chief Product Officer
Software-as-a-Service

Pluralsight names Michael Ross as new Chief Product Officer

Pluralsight has hired veteran product leader Michael Ross as Chief Product Officer to steer innovation in its tech skills platform.

By Catherine Knowles • 4 min read • Fri, 30th Jan 2026
Xero unveils customisable homepage packed with widgets
Data Analytics

Xero unveils customisable homepage packed with widgets

Xero rolls out a redesigned, widget-led homepage that surfaces real-time profit, cash flow and tasks in a custom view for each user.

By Karen Joy Bacudo • 3 min read • Fri, 30th Jan 2026
FourKites forms advisory board to shape manufacturing tech
Software-as-a-Service

FourKites forms advisory board to shape manufacturing tech

FourKites has created a manufacturing advisory board of senior supply chain leaders to steer its product roadmap and AI-driven logistics tools.

By Catherine Knowles • 3 min read • Thu, 15th Jan 2026
IDeaS scores triple recognition at 2026 HotelTechAwards
Digital Transformation

IDeaS scores triple recognition at 2026 HotelTechAwards

IDeaS wins twice and places once at the 2026 HotelTechAwards, underscoring growing demand for connected hotel revenue and planning tools.

By Karen Joy Bacudo • 3 min read • Thu, 15th Jan 2026
Teradata scales enterprise AI deployments across sectors
Manufacturing

Teradata scales enterprise AI deployments across sectors

Teradata claims over 150 large-scale AI deployments in 2025 as enterprises shift from pilots to governed, production-grade roll-outs.

By Mark Tarre • 4 min read • Wed, 14th Jan 2026
Scrum.org launches self-paced Product Owner course
DevOps

Scrum.org launches self-paced Product Owner course

Scrum.org unveils a self-paced Product Owner fundamentals course, offering flexible preparation for the PSPO I certification online.

By Joseph Gabriel Lagonsin • 4 min read • Sat, 10th Jan 2026
Kentico's Xperience platform gains top analyst praise
Digital Transformation

Kentico's Xperience platform gains top analyst praise

Kentico's Xperience platform lands G2 Leader status and top reviews after a year of feature gains and over 100 new digital projects.

By Sean Mitchell • 4 min read • Fri, 9th Jan 2026
Study finds value for money eclipses speed & price
Customer Experience

Study finds value for money eclipses speed & price

Value for money drives online customer sentiment three times more than price, delivery speed or product quality, a study of reviews finds.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 8th Jan 2026

Stories from Other Regions

Customer Feedback stories

From listening to leading: Why the best customer strategies close the loop
Customer Experience

From listening to leading: Why the best customer strategies close the loop

In a world of inbox overload, winning customer strategies turn feedback into visible action, proving listening must lead to trust.

By Maureen Plowman • 5 min read • Fri, 6th Mar 2026
Selfwealth by Syfe relaunches app with auto-invest tool
Fintech

Selfwealth by Syfe relaunches app with auto-invest tool

Selfwealth by Syfe relaunches its app in Australia with an auto-invest tool, helping 130,000 users make disciplined, scheduled investments.

By Sean Mitchell • 4 min read • Mon, 23rd Feb 2026
Keyloop launches Kara AI to transform dealer support
Unified Communications

Keyloop launches Kara AI to transform dealer support

Keyloop introduces Kara, an AI assistant in its Customer Hub, to handle routine dealer support queries and free staff for complex cases.

By Kaleah Salmon • 3 min read • Thu, 19th Feb 2026
Wellington startup launches Metaport for agency risk
DevOps

Wellington startup launches Metaport for agency risk

Wellington startup Dcentrica has unveiled Metaport, a platform giving digital agencies real-time visibility of security and maintenance risk.

By Shannon Williams • 4 min read • Wed, 11th Feb 2026
AI & value reshape 2026 guest engagement in hospitality
Data Analytics

AI & value reshape 2026 guest engagement in hospitality

AI-driven personalisation and shifting notions of value will set the pace for hospitality guest engagement in 2026, Paytronix predicts.

By Catherine Knowles • 5 min read • Fri, 16th Jan 2026