IT Brief Canada - Technology news for CIOs & IT decision-makers

Workflow Automation stories - Page 3

Workflow automation refers to designing, streamlining, executing, and automating a series of tasks so that they can be easily spread among people and technologies to fit business needs.

It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.

Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
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Backbase launches AI-native banking OS to unify frontline

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Backbase unveils AI-native Banking OS to tackle fragmented bank operations and shared customer records, targeting practical AI gains across frontline work.
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Salesforce launches Headless 360 for agents & developers

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Salesforce launches Headless 360, giving software agents and developers API access to core tools as it deepens its push beyond the user interface.
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Adobe unveils seven AI marketing workflow prototypes

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Adobe's Summit Sneaks session spotlights seven experimental AI tools aimed at speeding up personalisation, testing and campaign production.
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Float launches AI tool to automate Canadian tax coding

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Float rolls out AI-driven transaction coding for Canadian businesses, aiming to cut month-end admin with HST, GST and PST automation.
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Adobe launches CX Enterprise for AI marketing workflows

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Adobe unveils CX Enterprise to knit together AI agents, cloud partners and governed marketing workflows across large enterprise tech stacks.
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ServiceNow completes USD $7.75 billion Armis acquisition

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ServiceNow bolsters cyber security push with Armis buyout, adding real-time asset visibility and deepening its platform after Veza.
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Cognizant named OpenAI Codex partner for enterprise AI

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Cognizant named inaugural OpenAI Codex partner as it embeds the coding tool across engineering work for clients and internal software delivery.
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Dropbox launches three ChatGPT apps for workflow control

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Dropbox brings file access, workplace search and diary management into ChatGPT as it looks to cut app switching for office workers.
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Snowflake expands AI tools for business users & developers

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Snowflake adds new AI features for business users and developers, including mobile access, Gmail and Slack links, and broader support across enterprise systems.
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Elastic launches MCP apps for security & observability

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Elastic launches MCP apps for security, observability and search, letting teams triage alerts, hunt threats and analyse data inside Claude and Copilot.
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Impact.com deepens YouTube tie-up for creator marketing

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Impact.com expands YouTube partnership with Creator Partnerships API, giving brands verified data to manage, measure and amplify creator campaigns.
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Sovos appoints David McCann as Chief Technology Officer

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Sovos hires Self Financial veteran David McCann to steer global technology push as it scales AI-driven tax compliance tools for multinational clients.
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Maket launches Version 2 of AI home design platform

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Maket rolls out Version 2 of its AI home design platform, combining floor planning, editing and visualisation as it targets homeowners.
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Protegrity hires 10-plus AI & data protection experts

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Protegrity bolsters AI security push with more than 10 senior hires across engineering, product and machine learning as data protection demand grows.
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OpenX appoints new product chief as it expands curation

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OpenX names a new Vice President of Product and broadens two executives' remits as it steps up focus on curation, partnerships and CTV.
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Innovid launches Hypermode for faster social ad execution

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Innovid rolls out Hypermode to cut social campaign setup time by up to 80% across Meta, Pinterest, Reddit, Snapchat and TikTok.
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Sage adds AI tools for Intacct roll-outs & advisory

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Sage and PwC have launched AI-driven tools to speed Sage Intacct deployment and help accounting firms automate advisory work.
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Snowflake expands AI tools for business users & developers

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Snowflake broadens AI platform with new business-user agents and developer tools to move corporate projects from pilots into everyday workflows.
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Exclusive: Grafana Lab's Jen Villa on targeting the AI observability gap

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Grafana Labs unveils new AI observability and CLI tools as enterprises grapple with monitoring and controlling production AI systems at GrafanaCON 2026.
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Hyland launches AI tools for finance, SAP & education

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Hyland embeds AI into finance, SAP and student workflows as it upgrades Content Innovation Cloud for regulated enterprise processes.