Virtual Assistant stories - Page 2

Zoom has officially launched Zoom Virtual Agent, an intelligent conversational AI and chatbot solution designed to transform customer and employee assistance.

This advancement is due largely to the rise of artificial intelligence and natural language processing software, as well as improvements in computing power.

Vonage launches AI Virtual Assistant for its unified communications solution, improving customer engagement through conversational AI.

Zoho's ManageEngine updates AI assistant with augmented analytics capabilities, providing narrative insights with zero human interaction.

AI company, DRUID, makes AI-driven virtual assistant deployments faster and easier, with a new revamped design in its latest technology release, Oxygen.

Kiwi company Replikr is creating an AI bot, Emma, with IBM Watson Assistant to guide auditors through training and career options.

The company recently launched Smart Answers for chatbots and virtual assistants to avoid poor CX and long waiting times.

A New Zealand-made virtual vet nurse named Sophie, developed by tech firm Ambit, launches free of charge to support struggling vet clinics amidst COVID-19.

Ivanti introduces automated Ivanti Assistants, enhancing endpoint self-healing to support IT teams by proactively identifying and addressing user issues.

TechDay spoke to Avaya International sales engineering senior director Savio Tovar Dias about how Avaya IX OneSpace will affect employee workflows.

Sophisticated virtual assistants can be created to help with anything from 24/7 customer service and conversational commerce to supporting business users.

Motorola Solutions launches APX NEXT, an advanced public safety radio with LTE and voice control via the ViQi virtual assistant, enhancing field communications.

The secret to deploying virtual assistants successfully lies in implementing them in a way where everyone is a winner.

 Computer scientists have created a new way of using virtual assistants that could potentially help those with mental illnesses.

While talking aloud, a voice-activated, home-based smart speaker asked for more info - even though it was not turned it on.

AI assistants with female voices reinforce harmful gender stereotypes, according to a UN study. Biases in tech could widen the digital skills gap for women.

Regardless of where you come from one thing is for certain, businesses only get one chance to make a first impression.

Upper Hutt's Strictly Savvy leverages technology to provide 70 clients worldwide with virtual assistance, easing the workload for burgeoning businesses.