United Kingdom (UK) stories - Page 29

Ignition is developing an AI tool to help service businesses set smarter prices using real billing data, aiming to boost confidence and optimise revenues.

Global happiness falls to 58% in 2025, yet customer service satisfaction rises, boosted by growing trust in AI-powered support worldwide.

Projectworks has secured NZD $25 million in Series A funding to expand globally, integrating AI tools and boosting its team by 50% amid strong industry recognition.

MiQ has launched Sigma, an AI-driven platform uniting over 300 data feeds to streamline and optimise programmatic advertising globally.

HubSpot has launched a direct ChatGPT connector for CRM insights, enabling users to analyse customer data with natural language queries and no coding.

NiCE has honoured partners across APAC and EMEA for driving AI and automation excellence in customer service with its 2025 International Partner Awards.

Cloudflare has become one of the first firms certified under the Global Cross-Border Privacy Rules, enhancing its compliance with international data privacy standards.

Cloudflare is among the first to gain global certification under new cross-border privacy standards set by nine governments to unify data protection.

Park Place Technologies grants Softcat access to Uptime Academy, boosting partner skills in IT services and strengthening joint customer support.

Contractor and consulting roles surge globally, with Oyster reporting a 46% rise in contractor engagements and a tenfold increase in consulting hires in 2024.

Tenable plans to acquire Apex Security, enhancing its AI risk control and exposure management platform amid rising cyber threats from AI adoption.

Technical debt and legacy systems stall tech modernisation at global firms, with 68% citing them as barriers to adopting AI and newer technologies.

Sage has extended its Embedded Services to North America and Europe, enabling partners to integrate accounting tools directly into their platforms for SMEs.

New research reveals 92% of the world's top email domains remain vulnerable to phishing due to inadequate DMARC enforcement, exposing businesses globally.

VIPRE Security Group has acquired Forensic and Compliance Systems, including Cryoserver and Solar Archive, to boost its email security and compliance offerings.

Opus 2 appoints Tiama Hanson-Drury as Chief Product and Technology Officer to drive AI innovation and growth in its legal software offerings.

KnowBe4 Threat Labs warns of rising phishing attacks exploiting Google's AppSheet, impersonating Meta to bypass conventional email defences worldwide.

A new survey reveals 91% of IT leaders are reassessing hybrid cloud risks as AI-driven cyberattacks surge, with global costs hitting USD $3 trillion annually.

Google integrates LearnLM model into Gemini 2.5, enhancing learning with AI-powered explanations and multimodal content for global users.

Google has launched new features for its Gemini AI app, including free Gemini Live and advanced tools via paid plans priced at USD $19.99 and $249.99 monthly.