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Salesforce Stories - Page 12

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Salesforce stories

Smart Communications gains CSA STAR Level 2 in Singapore
Data Protection

Smart Communications gains CSA STAR Level 2 in Singapore

Smart Communications secures CSA STAR Level 2 in Singapore for its AWS-hosted SmartCOMM and SmartIQ, boosting cloud security assurance.

By Sean Mitchell • 4 min read • Tue, 3rd Mar 2026
Sweep unveils Multi-Org Agent to tame Salesforce sprawl
Digital Transformation

Sweep unveils Multi-Org Agent to tame Salesforce sprawl

Sweep debuts Multi-Org Agent to map complex Salesforce estates, cutting analysis from months to days and easing consolidation and AI rollout.

By Sofiah Nichole Salivio • 4 min read • Sat, 28th Feb 2026
Confluent links AI agents & boosts anomaly detection
DevOps

Confluent links AI agents & boosts anomaly detection

Confluent upgrades its AI toolkit to link agents over live data streams and add multivariate anomaly detection for faster issue spotting.

By Sean Mitchell • 4 min read • Fri, 27th Feb 2026
ShinyHunters pivots to subdomain phishing & vishing
Software-as-a-Service

ShinyHunters pivots to subdomain phishing & vishing

ShinyHunters shifts to subdomain-brand phishing and vishing on mobiles, bypassing domain checks to hijack SSO logins and SaaS sessions.

By Catherine Knowles • 4 min read • Fri, 27th Feb 2026
Anthropic boosts Claude Cowork with new plugins, admin tools
Software-as-a-Service

Anthropic boosts Claude Cowork with new plugins, admin tools

Anthropic upgrades Claude Cowork with private plugin marketplaces, richer admin controls and Office-linked workflows for enterprise teams.

By Mark Tarre • 4 min read • Fri, 27th Feb 2026
ANZ marketers turn to AI as customer expectations soar
Digital Transformation

ANZ marketers turn to AI as customer expectations soar

ANZ marketers embrace AI to meet soaring demands for real-time, two-way customer conversations, but patchy data and generic campaigns hold them back.

By Shannon Williams • 5 min read • Thu, 26th Feb 2026
Lightrun unveils AI SRE tool for live runtime debugging
DevOps

Lightrun unveils AI SRE tool for live runtime debugging

Lightrun has launched an AI-driven SRE tool that taps live runtime context to debug production systems and automate incident remediation.

By Sofiah Nichole Salivio • 4 min read • Thu, 26th Feb 2026
Ultimo names Philip Neal Chief Revenue Officer role
Manufacturing

Ultimo names Philip Neal Chief Revenue Officer role

Ultimo appoints Philip Neal as Chief Revenue Officer to drive global growth and AI-augmented EAM strategy across North America, EMEA and APAC.

By Sofiah Nichole Salivio • 3 min read • Tue, 24th Feb 2026
G2's 2026 Best Software Awards reveal major market shifts
Customer Relationship Management

G2's 2026 Best Software Awards reveal major market shifts

G2's 2026 Best Software Awards show buyer loyalties shifting fast, with 47% new top products and a major shake-up in global rankings.

By Kaleah Salmon • 4 min read • Fri, 20th Feb 2026
UiPath secures five spots in G2 2026 Best Software Awards
DevOps

UiPath secures five spots in G2 2026 Best Software Awards

UiPath lands five places in G2's 2026 Best Software Awards, spanning AI, development, IT management and global seller categories.

By Sean Mitchell • 4 min read • Thu, 19th Feb 2026
Rubrik launches Agent Cloud to govern enterprise AI
Data Protection

Rubrik launches Agent Cloud to govern enterprise AI

Rubrik unveils Agent Cloud, promising real-time oversight, guardrails and rollback for risky AI agents embedded in enterprise systems.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 19th Feb 2026
India AI summit targets data control and skills gap
Data Protection

India AI summit targets data control and skills gap

India AI Impact Summit spotlights trusted data, skills gaps and structural reform as leaders seek a shared roadmap for global AI governance.

By Shannon Williams • 4 min read • Wed, 18th Feb 2026
Aurasell unveils AI-native GTM OS overlay for CRMs
Customer Relationship Management

Aurasell unveils AI-native GTM OS overlay for CRMs

Aurasell launches GTM OS, an AI-native overlay that automates go-to-market workflows across existing CRMs without risky system replacement.

By Sofiah Nichole Salivio • 4 min read • Sat, 14th Feb 2026
StarHub taps Totogi AI to boost enterprise sales deals
Customer Relationship Management

StarHub taps Totogi AI to boost enterprise sales deals

StarHub adopts Totogi's AI Ontology to analyse sales calls in real time, aiming to lift enterprise deal conversions and halve training time.

By Sofiah Nichole Salivio • 3 min read • Sat, 14th Feb 2026

Stories from Other Regions

Salesforce stories

Record phone reuse drive aids domestic violence victims
Customer Relationship Management

Record phone reuse drive aids domestic violence victims

A record phone reuse drive in Sydney has readied 1,282 donated mobiles to help domestic violence survivors while cutting e-waste.

By Joseph Gabriel Lagonsin • 3 min read • Thu, 26th Feb 2026
Keyloop launches Kara AI to transform dealer support
Unified Communications

Keyloop launches Kara AI to transform dealer support

Keyloop introduces Kara, an AI assistant in its Customer Hub, to handle routine dealer support queries and free staff for complex cases.

By Kaleah Salmon • 3 min read • Thu, 19th Feb 2026
Budget 2026 to drive AI adoption & skills in Singapore
Digital Transformation

Budget 2026 to drive AI adoption & skills in Singapore

Global tech firms say Singapore's Budget 2026 marks a shift from pilot projects to large-scale AI rollout and workforce-wide skills upgrades.

By Catherine Knowles • 6 min read • Sun, 15th Feb 2026