Sales Stories - Page 4

Canadian Stories

Sales stories

Canadian online sales down as shoppers seek value & discounts

Canadian online retail sales fell 3% in Q1 2025, with average order values dropping amid cautious spending and rising promotional offers.

By Catherine Knowles • 4 min read • Thu, 24th Apr 2025

Global Stories

Sales stories

Customer Relationship Management

Does anyone know what a CDP is anymore?

Customer Data Platforms are evolving beyond marketing, becoming essential for unified data, AI readiness, and privacy compliance across enterprises.

By Steven Schuler • 5 min read • Tue, 17th Jun 2025

Customer Relationship Management

Rethinking CRM: How generative AI Is breaking down silos and redefining the future of customer service

Generative AI is transforming CRM, breaking down silos across teams to deliver seamless, personalised customer experiences and boost business agility.

By Rakesh Prabhakar • 5 min read • Wed, 11th Jun 2025

Customer Experience

Dentsu integrates eye-tracking data for media planning

Dentsu has integrated in-store eye-tracking data from Co-op Media Network into its tool, enhancing media planning with real-world retail attention insights.

By Jed Nykolle Harme • 3 min read • Tue, 10th Jun 2025

Software-as-a-Service

HubSpot launches direct connector for ChatGPT CRM insights

HubSpot has launched a direct ChatGPT connector for CRM insights, enabling users to analyse customer data with natural language queries and no coding.

By Catherine Knowles • 4 min read • Fri, 6th Jun 2025

Digital Transformation

EY launches Studio+ to drive customer-centric AI transformation

EY launches Studio+, combining design, sales, marketing, and AI expertise to help businesses transform customer experiences and drive growth amid digital shifts.

By Shannon Williams • 3 min read • Fri, 6th Jun 2025

Digital Transformation

AI & hybrid pricing drive double subscription growth rates

Businesses adopting AI with hybrid pricing models see subscription growth rates double, outperforming those who do not adjust pricing alongside AI integration.

By Shannon Williams • 4 min read • Fri, 6th Jun 2025

Digital Signage

PPDS appoints Marco van der Knaap as Global Product Manager

PPDS has appointed Marco van der Knaap as Global Product Manager for Philips LED displays to boost growth and lead global direct view LED sales.

By Jed Nykolle Harme • 3 min read • Thu, 5th Jun 2025

Digital Transformation

Manhattan launches cloud tool to boost B2B order fulfilment

Manhattan Associates unveils Enterprise Promise & Fulfill, a cloud-native tool enhancing B2B sales and order fulfilment by integrating with existing ERP systems.

By Catherine Knowles • 3 min read • Wed, 4th Jun 2025

Digital Signage

Wildstone partners with oOh!media, Gawk Outdoor for VIC billboards

Wildstone teams up with oOh!media and Gawk Outdoor to manage advertising on 52 billboards across regional Victoria, marking its first Australian acquisition.

By Catherine Knowles • 3 min read • Fri, 30th May 2025

Edge Computing

Vertiv opens new Sydney HQ with customer experience centre

Vertiv has opened its new Sydney HQ with the first Customer Experience Centre in Australia, enhancing support for the nation's growing digital economy.

By Kaleah Salmon • 3 min read • Tue, 27th May 2025

Digital Transformation

SAP unveils new Business AI tools & partnerships for growth

SAP unveils advanced AI tools and partnerships, including a smarter copilot and AI agents, aiming to boost productivity and AI accessibility for businesses.

By Melvin Hipolito • 3 min read • Wed, 21st May 2025

Artificial Intelligence

Altia appoints Natalie Farr to drive EMEA sales & partnerships

Altia names Natalie Farr as Director of Sales and Partnerships for EMEA to boost growth and deploy its new investigative platform across the region.

By Jed Nykolle Harme • 3 min read • Thu, 15th May 2025

Customer Relationship Management

SugarCRM integrates sales-i to boost sales efficiency & insights

SugarCRM integrates sales-i with Sugar Sell to help sales teams uncover revenue opportunities and enhance performance amid economic challenges.

By Catherine Knowles • 3 min read • Mon, 12th May 2025

Stories from Other Regions

Sales stories

Sales

Cricut partners with Indigenous artists to support NAIDOC Week

Cricut partners with three Indigenous artists to launch designs for NAIDOC Week, donating all proceeds to Indigenous charities supporting culture and literacy.

By Catherine Knowles • 4 min read • Fri, 20th Jun 2025