RMM stories

N-able adds an MCP server and in-product assistant for N-central and N-sight, aiming to bring real-time AI action to managed IT operations.

Acronis rolls out globally available managed detection and response for MSPs, bundling 24/7 monitoring, incident response and recovery tools.

Cork Cyber adds AI-powered asset analysis to help MSPs spot security gaps, zombie records and wasted licences across crowded tool stacks.

Cork Cyber unveils an AI-driven asset analysis engine for MSPs, tackling zombie assets, coverage gaps and licence waste across client estates.

SonicWall's SonicSentry SOC cut short a Saturday night cyberattack, spotting rogue ScreenConnect activity and isolating a compromised PC.

N-able adds real-time anomaly alerts to Cove Data Protection, flagging risky backup policy changes linked to identity-driven attacks.

Vertiv launches Avocent MergePoint Unity 2 KVM, promising secure, centralised remote management for data centres, edge sites and branches.

Arctic Wolf launches Aurora managed endpoint defence, rapid-response SLA and MSP admin portal to help partners scale security operations.

Lexful unveils an AI-native IT documentation platform for MSPs, aiming to replace static records with automated, contextual knowledge.

ControlUp has launched a multi-tenant digital experience platform and partner programme to help MSPs automate IT, boost CX and grow revenue.

Phishing campaign uses stolen logins and trusted RMM tools like GoTo Resolve and LogMeIn to quietly maintain access to corporate systems.

TeamViewer launches MSP Partner Programme globally to help managed IT service providers scale, enhance offerings, and access enterprise-grade platforms.

ManageEngine launches MSP Central, a cloud-native platform that unifies MSP operations, boosting efficiency with modular, AI-powered tools and security features.

Rapid7's Q1 2025 report reveals stolen credentials without MFA cause 56% of breaches, while manufacturing faces the highest threat from ransomware attacks.

Acronis has expanded its technology ecosystem to 300 integrations, enhancing efficiency and service offerings for managed service providers and software vendors.

Acronis blocked over 7.5m cyberattacks last year, expanding its security tools and partner base, securing Champion status in Canalys's Cybersecurity Leadership Matrix.

Automation and AI are revolutionising IT management, enabling professionals to escape mundane tasks and boost productivity, paving the way for greater innovation.

Proofpoint researchers have reported a surge in cybercriminals using remote monitoring tools like ScreenConnect in email attacks, marking a shift in tactics post-2024.

N-able has secured Champion Status in the 2024 Canalys RMM and PSA Leadership Matrix for the second consecutive year, highlighting its top-notch channel and tech capabilities.