Retail stories - Page 5
AI governance & resilience top boardroom agendas for 2026
Tue, 23rd Dec 2025
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data protection
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manufacturing
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digital transformation
Boards enter 2026 pushing AI from experiments to governed, resilient systems as volatile economies demand proof of value and stability.
Tech Mahindra, Google Cloud push agentic AI in Gemini
Fri, 19th Dec 2025
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manufacturing
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digital transformation
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it automation
Tech Mahindra and Google Cloud will scale Gemini 2.5-based agentic AI to move enterprises from pilots to production-grade, governed workflows.
Visa & Akamai partner to secure rising AI shopping
Fri, 19th Dec 2025
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data protection
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digital transformation
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biometrics
Visa teams with Akamai on new protocol to verify AI shopping agents, tackling a 300% surge in bot traffic and rising eCommerce fraud risks.
Automation, on-device AI and operational visibility: The 2026 tech trends powering Canada's digital future
Fri, 19th Dec 2025
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data protection
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digital transformation
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encryption
Automation, on-device AI and smarter device management are set to transform Canada's frontline industries and redefine digital operations by 2026.
Study finds value for money trumps price in eCommerce
Thu, 18th Dec 2025
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data analytics
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cx
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martech
Value for money, not low prices or rapid delivery, is the strongest driver of eCommerce satisfaction, Judge.me's study of reviews finds.
Black Friday returns surge threatens brands' profits
Wed, 17th Dec 2025
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uc
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cx
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martech
Record Black Friday online sales risk hollowing out profits as soaring returns, refunds and BNPL queries squeeze retailers' margins.
Retailers hit by 'Christmas Returns Hangover' surge
Wed, 17th Dec 2025
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uc
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data analytics
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cx
Retailers brace for a “Christmas Returns Hangover” as eDesk reports a 45% spike in return requests from 26 December, denting profits.
AI reshapes supply chains as disruption becomes the norm
Fri, 12th Dec 2025
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ransomware
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data analytics
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digital transformation
AI takes centre stage in logistics as Infios predicts 2026 supply chains built for constant disruption, resilience and human‑machine teamwork.
UiPath & Talkdesk unite agentic AI for healthcare CX
Thu, 11th Dec 2025
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uc
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digital transformation
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cx
UiPath and Talkdesk are teaming up to fuse agentic AI, streamlining document-heavy healthcare contact centre workflows and cutting errors.
Intel unveils Canada laptop guide with game giveaway
Wed, 10th Dec 2025
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gaming
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digital entertainment
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ai
Intel launches a Canada laptop guide from CAD $399.99 to CAD $2,199.99, bundling select gaming models with a free blockbuster PC title.
Apollo3D unveils guided virtual tours with analytics
Wed, 10th Dec 2025
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edutech
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data analytics
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digital transformation
Yorkshire's Apollo3D launches Infinity Virtual Tours, turning Matterport scans into guided, data-rich journeys for retail, venues and estates teams.
Infobip sees Black Friday rich messaging volumes surge
Tue, 9th Dec 2025
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uc
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cx
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martech
Infobip logs 12.2 billion Cyber Week interactions as retailers drive a 277% Black Friday surge in rich messaging such as RCS and WhatsApp.
How AI, social commerce & experience will reshape retail in 2026
Fri, 5th Dec 2025
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cx
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martech
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ai
By 2026, AI, social commerce and immersive physical retail experiences will transform how consumers interact with brands both online and in stores.
AI-driven data & supply chain innovation to reshape retail in 2026
Fri, 5th Dec 2025
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devops
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data analytics
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digital transformation
AI and predictive analytics are set to transform retail supply chains in 2026, enhancing customer experience and operational efficiency.
Retailers optimistic about AI but full deployment remains distant
Fri, 5th Dec 2025
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martech
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commerce systems
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supply chain
Over two-thirds of retailers expect agentic AI to boost efficiency by 2026, but only 8% have fully integrated it into their operations so far.
Topsort wins W23 funding to boost AI retail media for grocers
Tue, 2nd Dec 2025
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martech
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ai
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marketing
Topsort secures investment from W23, backed by major grocers including Tesco, to expand its AI-driven retail media platform for global grocery retailers.
Friendly fraud set to surge by 25% over peak holiday shopping days
Fri, 28th Nov 2025
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martech
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commerce systems
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ai
Friendly fraud is set to rise by 25% over the peak holiday shopping days, with transactions averaging USD $291, costing retailers billions globally.
Prezzee launches PrezzeePay to simplify global digital gifting
Thu, 27th Nov 2025
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martech
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commerce systems
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payment technologies
Prezzee launches PrezzeePay, enabling retailers worldwide to offer unified digital gift cards without costly system changes, targeting cashless Gen Z shoppers.
Retailers face digital & cyber threats in Black Friday season
Wed, 26th Nov 2025
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endpoint protection
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phishing
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advanced persistent threat protection
Retailers face rising digital and cyber threats this Black Friday, with only 22% of sites optimised for mobile user experience amid surging online traffic.
Black Friday sees rise in sale searches but retailers risk missing out
Sun, 23rd Nov 2025
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cx
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martech
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e-commerce
Black Friday 2024 saw a surge in sale-related searches, with conversion rates tripling, but retailers risk losing customers if sites aren't optimised for deal queries.