Quality Management stories - Page 2
Celonis unveils enhanced AI-driven platform for digital twins
Tue, 4th Nov 2025
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digital twins
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software development
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agentic ai
Celonis launches enhanced AI-driven platform with digital twins to boost business process efficiency and support adaptable enterprise operations.
Consilium expands AI apps for Webex Contact Centre worldwide
Tue, 30th Sep 2025
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uc
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cx
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martech
Consilium Software has launched new AI-powered apps for Webex Contact Centre, enhancing quality management and voice automation across North America and Asia Pacific.
Zoom unveils AI upgrades for sales, service & event platforms
Fri, 19th Sep 2025
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uc
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digital transformation
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cx
Zoom rolls out AI upgrades across sales, service and events platforms, enhancing automation, personalised engagement and operational efficiency by 2026.
Data quality gaps threaten AI progress & compliance in business
Thu, 28th Aug 2025
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data analytics
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supply chain
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ai
Ataccama research reveals enterprises average 42/100 in data trust, risking AI progress and regulatory compliance due to poor data quality and governance.
Calabrio's CareAI expands to save healthcare USD $1.1 million
Sat, 16th Aug 2025
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devops
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apm
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genai
Calabrio expands CareAI, using generative AI to enhance healthcare efficiency and save providers up to USD $1.1M annually by automating patient interactions.
Siemens expands Teamcenter X to support firms of all sizes
Wed, 23rd Apr 2025
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saas
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semiconductors
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document management
Siemens expands Teamcenter X with four new SaaS PLM offerings, making lifecycle management accessible and scalable for firms of every size worldwide.
Unity4 and Daisee partner to automate CX quality management
Mon, 31st Aug 2020
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crm
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uc
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cx
Offers 100% customer interaction coverage even in a work from home environment and provides an automated report on a programmable scorecard.