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Intune satisfaction rises as IT teams battle manual work
Digital Transformation

Intune satisfaction rises as IT teams battle manual work

Despite high satisfaction, most IT teams still spend six to 15 hours a week on manual Intune tasks, survey findings show.

By Sean Mitchell • 4 min read • Today
Bolt-on AI is the new lipstick on a pig; the pig is still running your enterprise
Software-as-a-Service

Bolt-on AI is the new lipstick on a pig; the pig is still running your enterprise

Enterprises risk wasting money on AI add-ons that change interfaces, not the legacy systems still limiting speed, autonomy and outcomes.

By Anurag Gurtu • 5 min read • Today
Theorem study: friction between pre-sales and executed media ads
Software-as-a-Service

Theorem study: friction between pre-sales and executed media ads

Theorem's new survey finds friction remains the biggest barrier in enterprise pre-sales, despite widespread automation adoption.

By Jake MacAndrew • 4 min read • Today
Acronis launches AI tools for managed service providers
Software-as-a-Service

Acronis launches AI tools for managed service providers

Managed service providers are being given one environment for automation and ticket handling as Acronis seeks to reduce manual workloads and boost margins.

By Sofiah Nichole Salivio • 5 min read • Yesterday
Investec picks Infosys Finacle for banking overhaul
Software-as-a-Service

Investec picks Infosys Finacle for banking overhaul

The cloud migration is designed to replace ageing core systems and give Investec faster data access across four key markets.

By Sofiah Nichole Salivio • 4 min read • Yesterday
Primion partners Iveda to expand AI video analytics
Software-as-a-Service

Primion partners Iveda to expand AI video analytics

European security customers will be able to add AI video analysis to existing cameras, cutting disruption and helping link access logs with footage.

By Mark Tarre • 4 min read • Yesterday
Cowbell launches OMNI AI system for specialty insurance
Software-as-a-Service

Cowbell launches OMNI AI system for specialty insurance

Eligible quotes for small firms can now be issued in minutes, as the insurer says AI is helping speed underwriting and product rollouts.

By Sofiah Nichole Salivio • 4 min read • Yesterday

Stories from Other Regions

Productivity stories

Carta broadens Claude plugins for private capital firms
Customer Relationship Management

Carta broadens Claude plugins for private capital firms

Private capital firms using Claude may cut days of manual reporting as Carta rolls out plugins that work inside its permissioned records and audit trails.

By Karen Joy Bacudo • 4 min read • Today
GoCardless partners with anvil on telecoms billing
Software-as-a-Service

GoCardless partners with anvil on telecoms billing

Telecoms and MSPs could cut billing admin as the integration links contract signing, Direct Debit approval and collections in one platform.

By Sofiah Nichole Salivio • 4 min read • Yesterday
Shoppers say stores lag AI-speed expectations in survey
Customer Experience

Shoppers say stores lag AI-speed expectations in survey

Younger shoppers are driving concern that physical stores cannot match the real-time service and stock management now expected online.

By Joseph Gabriel Lagonsin • 3 min read • Yesterday
UK SMEs miss GBP £54 billion as finance confidence dips
Productivity

UK SMEs miss GBP £54 billion as finance confidence dips

Confusion and mistrust are leaving thousands of SMEs unable to fund expansion, with Portman estimating a GBP £54 billion hit to revenue.

By Karen Joy Bacudo • 4 min read • Yesterday
No more pilots: Why enterprise AI strategies need an operating model
Data Protection

No more pilots: Why enterprise AI strategies need an operating model

Many firms are stuck in pilot purgatory as governance and workflow redesign lag behind AI ambition, limiting scale and value.

By Alex Ayers • 5 min read • Yesterday
India leads global AI workplace readiness, JLL says
Digital Transformation

India leads global AI workplace readiness, JLL says

Fewer than one in five Indian firms have started changing office space despite AI readiness outpacing global peers, JLL said.

By Sean Mitchell • 5 min read • Yesterday
Servicely says AI cuts finance billing time by 92%
Software-as-a-Service

Servicely says AI cuts finance billing time by 92%

Back-office billing is emerging as an early AI win for finance teams, with one Servicely customer cutting invoice prep time by 92%.

By Karen Joy Bacudo • 4 min read • Yesterday
AI could add AUD $4.8bn to small accounting sector
Digital Transformation

AI could add AUD $4.8bn to small accounting sector

Labour shortages and rising client demands could be eased if more firms adopt AI, MYOB says, boosting annual revenue by AUD $4.8 billion.

By Karen Joy Bacudo • 5 min read • Yesterday
Asia's agentic AI in banking: Trusted data will decide who wins
Customer Experience

Asia's agentic AI in banking: Trusted data will decide who wins

Banks could cut operating costs by 20% to 30% by 2028, but only if they fix duplicated, outdated customer records first.

By Edmund Ng • 5 min read • Yesterday
UK urged to back AI charter as readiness doubts grow
Data Protection

UK urged to back AI charter as readiness doubts grow

Most Britons think the government is moving too slowly, with 58% saying the UK is not ready for AI's impact on jobs and the economy.

By Sofiah Nichole Salivio • 4 min read • Yesterday