Outsourcing stories - Page 4
The concept of the Division of Labour introduced by economics philosopher Adam Smith underpins the modern notion of outsourcing. This describes the allocation of specialist tasks to outside experts capable of doing the job better, while potentially reducing costs and allowing the contractor to focus on core business.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
Skills gap in public sector IT fuels outsourcing reliance
Wed, 12th Feb 2025
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edutech
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education, learning & training
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outsourcing
A mere 4% of public sector IT professionals believe graduates are fit for real-world roles, revealing a stark skills gap affecting project delivery.
Fortra's 2025 cybersecurity survey: key risk findings
Wed, 12th Feb 2025
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malware
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ransomware
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devops
Fortra's newly released 2025 cybersecurity survey reveals evolving threats, with 83% of professionals citing phishing as their top concern, alongside rising worries over AI.
AI revolutionising financial crime detection by 2025
Mon, 27th Jan 2025
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quantum computing
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risk & compliance
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ai
The future of financial crime prevention is being reshaped by AI and quantum computing, presenting both opportunities and risks, says Efficient Frontiers International.
2020 Prediction: The rise of meaningful communication
Fri, 13th Dec 2019
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uc
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martech
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ai
Influential technologies in 2020 include the evolution of bots, real-time engagement, cybersecurity, AI sales, trust, and 5G.
Onshoring is the new offshoring
Thu, 1st Sep 2011
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uc
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contact centre
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outsourcing
NZ firms ditch offshoring for homegrown contact centres, boosting customer delight and loyalty while debunking cost myths.