Outsourcing stories - Page 4
The concept of the Division of Labour introduced by economics philosopher Adam Smith underpins the modern notion of outsourcing. This describes the allocation of specialist tasks to outside experts capable of doing the job better, while potentially reducing costs and allowing the contractor to focus on core business.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
Rimini Street boosts SAP support for SP Electricity NW
Last month
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outsourcing
SP Electricity North West halves SAP support costs and fixes chronic login woes after switching maintenance and SSO services to Rimini Street.
Hightekers buys Serviap to boost Latin America reach
Mon, 22nd Dec 2025
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outsourcing
Hightekers snaps up Serviap Global to cement its Latin America footprint, extending its direct Employer of Record reach to 40 countries.
Aviva expands TCS deal to run more UK life policies
Fri, 19th Dec 2025
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Aviva extends its tech pact with TCS, shifting another 1.1m UK life policies onto the BaNCS platform to streamline service and costs.
ANZ executives turn from ERP upgrades to agentic AI
Wed, 17th Dec 2025
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ANZ executives are shifting spend from costly ERP upgrades to agentic AI and automation as talent shortages and ROI pressure intensify.
Australian CIOs brace for labour, cloud ‘bill shock’ by 2026
Mon, 15th Dec 2025
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Australian CIOs face 2026 ‘bill shock’ as labour scrutiny intensifies and cloud-first strategies give way to cost-driven hybrid models.
Rimini Street, Tidewater expand global ERP & tax pact
Mon, 15th Dec 2025
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Rimini Street expands its Tidewater deal into a global ERP and tax partnership, consolidating SAP platforms and boosting cost savings.
Service-based IT & agentic AI to reshape 2026 spend
Fri, 12th Dec 2025
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outsourcing
Service-first IT, agentic automation and real-time data platforms are set to dominate 2026 enterprise tech strategies and infrastructure spend.
National AI plan to turbocharge Australia’s AI uptake
Fri, 12th Dec 2025
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outsourcing
Australia’s National AI plan is set to ignite a 2026 surge in AI adoption, data centre build-outs and subscription-led tech investment.
FPT, SCSK launch COBOL PARK to tackle 2025 ‘digital cliff’
Fri, 12th Dec 2025
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FPT and SCSK are launching COBOL PARK in Japan to modernise ageing mainframes and avert the looming 2025 “digital cliff” risk.
Singapore leads in third-party cyber risk, yet breaches rise
Thu, 11th Dec 2025
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Singapore firms boast world-leading third-party cyber risk programmes, yet 93% still report supply chain-related breaches, BlueVoyant warns.
Australian firms exposed as vendor cyber risk grows
Thu, 11th Dec 2025
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outsourcing
Australian organisations face mounting cyber risk as vendor networks outgrow weak third party controls, with 99% hit by supply chain breaches.
Aspire Technology valued at GBP £192m in LDC deal
Wed, 10th Dec 2025
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outsourcing
Aspire Technology secures LDC and Federated Hermes backing in deal valuing the fast-growing managed IT provider at GBP £192m.
Exclusive: OutsourcedCISO's CEO warns of cybersecurity leadership gaps
Tue, 9th Dec 2025
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Australian mid-sized firms warned they face rising cyber risk as a lack of senior security leadership leaves core threats unchecked.
Four things to consider when choosing a business process outsourcing partner in 2026
Wed, 3rd Dec 2025
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In 2026, choosing a BPO partner means valuing AI adoption, orchestration skills, compliance and proven business benefits over just cost savings.
ConnectOS posts rapid growth & lands AFR Fast 100 spot again
Fri, 28th Nov 2025
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outsourcing
ConnectOS ranks 37th on AFR Fast 100 for the fourth year, posting USD $66m revenue and 65% growth, expanding its offshore teams for Australian firms.
E-commerce businesses urged to treat payments as profit drivers
Wed, 26th Nov 2025
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outsourcing
E-commerce firms are urged to view payments as profit drivers, with C-suite support key to boosting revenue and enhancing customer experience, says Ecommpay.
UK firms face highest global breach rates despite risk spending
Fri, 21st Nov 2025
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outsourcing
UK businesses suffer the highest global supply chain breach rates, despite increased spending and planned AI adoption for risk management.
Agentic AI and the rise of augmented human capabilities
Thu, 20th Nov 2025
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Agentic AI shifts focus from automation to augmentation, enabling humans and AI to collaborate, enhancing productivity and reshaping future workplaces.
Deal or no deal - the new and nuanced view of tariffs
Wed, 19th Nov 2025
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outsourcing
HSBC survey shows 75% of logistics firms face impacts from US tariffs; many delay investments and reshape supply chains amid rising trade uncertainties.
Healthcare turns to managed security to guard patient records
Wed, 19th Nov 2025
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outsourcing
Healthcare providers increasingly adopt managed security services to protect patient records and maintain uninterrupted care amid rising cyber threats.