Opinion stories
Canadian businesses can boost holiday sales by combining digital with impactful print marketing like signage and personalised gifts to stand out locally.
Canadian businesses and partners are embracing agentic AI to deliver trusted, industry-specific solutions that drive real productivity gains and measurable outcomes.
In 2026, HR technology, blending AI, data, and culture, promises to transform work by making it more human, connected and measurable than ever before.
CES poses PR challenges with its post-holiday timing, but strategic media engagement and pre-event briefings can boost long-term tech exposure.
Retailers in Australia and New Zealand must act like technology firms, using real-time data and strong security to thrive during peak shopping seasons.
In 2026, choosing a BPO partner means valuing AI adoption, orchestration skills, compliance and proven business benefits over just cost savings.
Bad data is undermining AI success, causing costly productivity losses, eroding trust, and risking regulatory penalties in organisations worldwide.
Leaders face tool overload and inefficiencies; smarter integrations that connect existing systems boost productivity, collaboration and decision-making.
Kirby Air Riders for Nintendo Switch 2 offers a colourful, smooth 60fps racing experience with unique gameplay and diverse modes, scoring 8.5/10.
Success in China's booming $378 billion cross-border eCommerce market hinges on clean, accurate data-not just logistics-for speedy delivery and happy customers.
Experts reveal 2026 CX trends: seamless AI-human service, hyper-individualised experiences, and AI as an intimate advisor shaping marketing strategies.
In 2025, Bitcoin matured as governments bought it and institutions integrated it, transforming crypto from speculative frenzy to a stable asset class.
Hong Kong CFOs now prioritise cyber resilience as cyberattacks increasingly risk financial stability, compliance and corporate reputation across sectors.
Australia's biggest industrial risk is poor foresight, as sectors rely on fragmented data over real-time insights to manage disruption and sustainability.
The debate has moved beyond using AI to mastering it; successful organisations blend confident leadership with ethical, strategic integration for long-term gain.
MixIn, Amperity and Criteo have launched Australia's first closed-loop retail media attribution, linking in-store sales to digital ads in just five weeks.
AI-driven fraud, including synthetic identities and real-time deepfake attacks, surges in financial services, prompting urgent defence upgrades for 2026.
Australia's peak retail season intensifies with US tariffs, as retailers leverage real-time payments, smart contracts, AI, and cross-border solutions to boost cash flow.
Identity-related security, including credential compromises and third-party risks, remains a top challenge for Australia's finance sector after six years under APRA's CPS 234.
AI-driven customer service boosts customer experience, but investing in employee experience is key to lasting loyalty and staff retention.