Online shopping stories - Page 2

UK retailers face £27 billion in annual returns costs as Aramex urges streamlined processes amid rising online shopping and return rates.

A Fixtuur study reveals 79% of furniture retailers now prefer 3D and AR over traditional photos, boosting sales and enhancing customer engagement online.

Retailers are rapidly adopting AI to personalise shopping experiences, boosting customer loyalty and handling £30bn in UK click-and-collect orders in 2025.

Nearly half of UK shoppers plan to use AI agents for holiday shopping, showing growing trust despite some security concerns ahead of the peak season.

UK shoppers increasingly accept AI for delivery updates and returns, but nearly half still prefer human support when issues arise, new research finds.

A survey shows 73% of shoppers use AI tools, raising new fraud risks and liability concerns for merchants during the rise of agentic commerce.

Australian shoppers remain wary of AI-driven retail ahead of Black Friday 2025, prioritising trust and data privacy over automated experiences.

Australians plan to spend AUD $491 on Christmas gifts in 2025, up from AUD $468, but remain focused on bargains amid rising living costs and budget caution.

Digital catalogues are reshaping Australian shopping habits, guiding store visits and planning, with 44% now preferring them over print versions.

Many young UK shoppers risk scams by using AI and social media for festive gifts, despite widespread concerns over online holiday shopping risks.

Norton reports UK millennials and Gen Z face rising holiday scam risks as 66% take risky steps, driven by growing use of social media and AI in shopping.

Nearly 40% of Australians shop weekly on online marketplaces, with speed and convenience reshaping retail and driving major logistics investments like Amazon's AUD $490m centres.

Salesforce teams up with Stripe and OpenAI to launch AI-powered Instant Checkout, enhancing personalised shopping and speeding up online purchases for retailers.

80% of UK shoppers now use AI for online shopping, with most expecting AI assistants to be mainstream by 2026, revolutionising retail experiences.

Ecommpay and Hyvä have partnered to enhance Magento checkouts, aiming to reduce cart abandonment and boost merchant sales with faster, secure payments.

Mobile wallets are gaining popularity with young UK shoppers, while older generations continue to prefer debit and credit cards for online purchases.

Black Friday remains the UK's top shopping day in 2025, with 79% planning to shop then despite rising interest in Amazon Prime Deals Days and Singles Day.

Google launches a virtual try-on tool in Canada, letting shoppers upload photos to see how clothes fit before buying online.

US mall culture is fading as online shopping surges, with in-store visits down 62% and online sales up 111% across major cities in the past decade.

Reolink offers up to 35% off home security cameras and systems in Australia ahead of Amazon Prime Big Deal Days until 13 October.