Karen Cheng stories

Karen Cheng explores how emerging technologies, especially AI, are reshaping the way we work, make decisions and share control in organizations. Her writing looks beyond technical features to examine how tools are introduced, governed and experienced by the people expected to use them.

By reading stories under this tag, you can expect thoughtful analysis of questions such as: What makes employees trust or resist AI at work? How should jobs and workflows be redesigned when algorithms arrive? And how can leaders balance efficiency gains with concerns about risk, fairness and job security? Cheng’s work offers practical insight for anyone trying to navigate the human side of AI adoption and the future of work.