The Ultimate Guide to IT Automation
A curated Canadian edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for IT Automation.
What to know about IT Automation
IT Automation is transforming the way businesses and IT operations function by automating routine tasks, optimizing workflows, and enhancing productivity across various sectors. From cloud observability and cost optimization platforms like ManageEngine’s CloudSpend for Microsoft Azure to AI-powered customer service suites from Freshworks, automation is increasingly integral to modern IT environments.
Readers will find insights into how automation influences diverse areas such as network management, data center operations, workforce management, cybersecurity, and cloud migrations. Stories highlight trends like robotic process automation (RPA), machine learning integration, and intelligent workflows that help organizations reduce costs and improve operational efficiency.
Discover how automation addresses challenges such as managing complex hybrid cloud infrastructures, improving security response times, and driving digital transformation strategies. Whether managing IT service desks, streamlining financial processes, or adopting AI-assisted DevOps, these narratives showcase the evolving landscape of IT Automation and its practical benefits.
Explore topics including emerging automation tools, partnerships between technology vendors, and case studies that illustrate real-world applications shaping the future of IT operations. This tag offers valuable knowledge for IT professionals, business leaders, and anyone interested in how automation technologies can drive innovation and competitiveness in today’s fast-paced digital world.
Canadian IT Automation News
Regional stories with direct local relevance
Avison Young picks CGI for AI managed services boost
The deal should sharpen Avison Young's digital operations and give CGI a wider role across the adviser’s international workplace estate.
Data paradox: poor data quality undermines AI in finance
Poor data is stalling AI in finance, with nearly 9 in 10 firms hit by delays and hidden errors causing mounting, often severe, losses.
Sage predicts AI & finance shift for mid-sized firms
Sage predicts mid-sized firms will embrace AI automation, sector-specific software and a more strategic, data-led role for finance by 2026.
Automation, on-device AI and operational visibility: The 2026 tech trends powering Canada's digital future
Automation, on-device AI and smarter device management are set to transform Canada's frontline industries and redefine digital operations by 2026.
Devolutions launches secure AI for remote desktop management
Devolutions launches secure AI integration in Remote Desktop Manager, enabling IT teams to automate tasks without exposing credentials or compromising control.
Devolutions acquires PowerShell Universal to boost IT automation
Devolutions has acquired PowerShell Universal and welcomed its creator to enhance IT automation for SMBs and mid-market organisations globally.
Analyst Insights
Research and market analysis connected to IT Automation
CloudBolt launches free cloud platform for 100 resources
Equinix launches managed AI cloud connectivity service
IDC survey flags networking bottlenecks for agentic AI
Tanium named leader in IDC digital employee experience
ScienceLogic upgrades Skylar AI & wins IDC Leader nod
Expert Columns
Why trust is the bottleneck for AI-driven operations
AI proof over hype: In a market obsessed with scaling AI, smart organisations are obsessed with proof
HPE complete care service: Refocused for your AI advantage
Agentic AI and the question of equitable intelligence
Securing the future: Simplified management, Scalable growth, and built-in compliance for K-12
Why auto update is the most underrated security feature on your firewall
Automation, on-device AI and operational visibility: The 2026 tech trends powering Canada's digital future
From 3am deployments to AI-native HR: building intelligent, human-centred systems
Interviews
Interviews and video coverage from the network
Recent IT Automation News
NTT Data expands AI ops platform for Daimler Truck
Daimler Truck's manufacturing operations will get earlier warnings of IT faults as NTT Data adds AI monitoring and automation across its global infrastructure.
GoTo, Nexthink launch bidirectional Rescue integration
Enterprise IT teams can now launch remote support from device data and feed actions back into reports, trimming handoffs and delays.
TeamViewer adds approved AI fixes to remote support
The new feature lets technicians approve AI-led repairs in live support sessions, aiming to speed fixes while keeping an audit trail.
NETSCOUT expands data platform to boost enterprise AI
Enterprises could cut AI costs and speed incident resolution as NETSCOUT adds packet-derived evidence to existing observability tools.
Microsoft 365 readiness gaps worry MSPs as AI demand grows
Only 3% of MSPs said every client tenant is Copilot-ready, despite AI governance becoming the fastest-growing request.
Nintex unifies automation & AI in platform overhaul
Organisations can now govern and deploy workflows, apps and AI together in one environment, aiming to cut rollout friction across departments.
Cisco expands Secure AI Factory with NVIDIA support
Rising demand for validated AI infrastructure is driving Cisco and NVIDIA to add rack-scale support for larger enterprise deployments.
PDQ adds ticketing integrations & Mac vulnerability tools
Support teams can now handle device context and remediation in one place as PDQ widens its Windows and macOS management tools.
Google launches AI agents for database setup & ops
Database teams could cut setup and fault-finding time as Google folds natural-language guidance into Cloud SQL, Spanner and AlloyDB tools.
Intune satisfaction rises as IT teams battle manual work
Despite high satisfaction, most IT teams still spend six to 15 hours a week on manual Intune tasks, survey findings show.
Tenable adds always-on AI routines to Hexa platform
Security teams could cut overnight triage and remediation work as the platform gains persistent memory and scheduled routines.
IT leaders prioritise AI over infrastructure as code
Most firms still depend on manual endpoint workflows, even as they plan to step up AI spending and struggle with slow patching and poor visibility.
Recast bundles endpoint management & patching tools
Rising vulnerability volumes are pushing IT teams to treat patching as a constant task, and not a periodic maintenance job.
F5 adds fleet management tools for BIG-IP environments
Security teams under pressure to patch faster can now track and stage BIG-IP updates across fleets without losing audit control.
ManageEngine automates TLS certificate post-deployment
Shorter TLS certificate lifespans are set to raise outage risk and admin burden, as teams face far more frequent renewals and installs.
CIQ expands Ascender Pro with automated remediation tools
Automation teams can now fix routine server faults without manual intervention as CIQ adds detection and remediation to Ascender Pro.
Infoblox to buy Kentik in network observability push
The deal could give enterprises a fuller view of hybrid networks as AI-driven operations and security tools demand cleaner traffic data.
TeamViewer launches AI scripting tool for IT teams
IT staff can now automate company-specific device fixes in plain language, cutting the need for specialist coding and speeding deployment.
Virtual desktops modernised, not retired, survey finds
Most users are still relying on virtual desktops, but patching confidence and rising management costs are pushing IT teams to rethink operations.
CIQ adds Fuzzball for NVIDIA DGX Spark AI workloads
It lets regulated and sovereign AI teams move the same model stack from a single DGX Spark to larger GPU clusters without rebuilding it.