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Datadog launches Experiments to track product impact
DevOps

Datadog launches Experiments to track product impact

Product teams can now measure A/B tests against revenue and usage data in one place, as Datadog widens into experimentation.

By Mark Tarre • 4 min read • Last month
Radix sets Houston industrial AI event for 2026
Network Infrastructure

Radix sets Houston industrial AI event for 2026

Pressure is mounting on industrial firms to prove returns from AI, as Radix prepares a Houston forum aimed at scaling projects beyond pilots.

By Kaleah Salmon • 4 min read • Last month
Leaseweb expands European cloud campus with new tools
Storage

Leaseweb expands European cloud campus with new tools

The move gives European customers more automated cloud tools as Leaseweb adds autoscaling, load balancing and private-network storage.

By Joseph Gabriel Lagonsin • 4 min read • Last month
AI is now a capital allocation decision, and CFOs are setting the terms
Digital Transformation

AI is now a capital allocation decision, and CFOs are setting the terms

Many organisations in Australia and New Zealand are still waiting for AI to pay off, as 77% of CFOs report no meaningful return yet.

By Matt Lovell • 4 min read • Last month
Gresham renames S&P Global EDM platform as Opus EDM
Software-as-a-Service

Gresham renames S&P Global EDM platform as Opus EDM

Existing clients will see little immediate change, as the platform remains separate and supports more than 150 financial institutions.

By Catherine Knowles • 3 min read • Last month
Zendesk names Bikram Mazumdar VP Asia to drive growth
Software-as-a-Service

Zendesk names Bikram Mazumdar VP Asia to drive growth

His appointment comes as APAC firms race to deploy AI in customer service, while 96% of consumers want clear explanations for its use.

By Mark Tarre • 4 min read • Last month
Oracle launches restaurant operations platform for chains
Data Analytics

Oracle launches restaurant operations platform for chains

Pressure on restaurant chains to cut costs is driving demand for software that links finance, stock and scheduling across sites.

By Sean Mitchell • 3 min read • Tue, 31st Mar 2026
Oracle NetSuite adds AI tools for safer data access
Software-as-a-Service

Oracle NetSuite adds AI tools for safer data access

Customers will be able to link their own AI assistants to NetSuite data and workflows with tighter controls over access and permissions.

By Sean Mitchell • 3 min read • Tue, 31st Mar 2026

Stories from Other Regions

Integration stories

ServiceNow warns of Ireland's 284 million-hour service gap
Customer Relationship Management

ServiceNow warns of Ireland's 284 million-hour service gap

Irish consumers are losing 284 million hours a year to poor service, as weak systems and low empathy leave firms at risk of defections.

By Sean Mitchell • 4 min read • Last month
Australia Post buys Rendr to speed same-day delivery
Digital Transformation

Australia Post buys Rendr to speed same-day delivery

The deal gives retailers broader same-day and on-demand options, as Australia Post extends reach to almost 90% of the population.

By Shannon Williams • 4 min read • Last month
SAP Concur says UK data woes stem from culture not tech
Data Analytics

SAP Concur says UK data woes stem from culture not tech

UK firms are still manually fixing flawed datasets before decisions, with weak ownership and data culture now seen as bigger risks than technology.

By Kaleah Salmon • 4 min read • Last month
UK software firms struggle to bill AI products accurately
Software-as-a-Service

UK software firms struggle to bill AI products accurately

Revenue leakage may be eroding as much as 7% of annual recurring income as finance systems lag behind AI pricing shifts.

By Kaleah Salmon • 4 min read • Last month
Humber Teaching NHS Trust leads NHS App appointment rollout
Digital Transformation

Humber Teaching NHS Trust leads NHS App appointment rollout

Patients across 11 trusts could soon check, amend or book appointments in one place as NHS England pushes more care updates into the NHS App.

By Catherine Knowles • 3 min read • Last month
Pia joins Pax8 Marketplace with AI help desk automation
Digital Transformation

Pia joins Pax8 Marketplace with AI help desk automation

MSPs can now buy Pia’s aiDesk through Pax8, easing adoption of help desk automation as providers seek to cut routine ticket work.

By Catherine Knowles • 4 min read • Wed, 1st Apr 2026
Campari goes live with SAP cloud ERP private solution
Data Analytics

Campari goes live with SAP cloud ERP private solution

The drinks group aims to tighten planning, finance and supply chain control across 24 sites as AI tools are added to core systems.

By Sean Mitchell • 3 min read • Wed, 1st Apr 2026
Lush UK cuts invoice processing time with Quadient
Digital Transformation

Lush UK cuts invoice processing time with Quadient

Finance staff at Lush UK now process more than 4,000 supplier invoices a month faster after automating accounts payable with Quadient and Xero.

By Sean Mitchell • 3 min read • Tue, 31st Mar 2026
ICS.AI launches AI reorganisation tool for councils
Unified Communications

ICS.AI launches AI reorganisation tool for councils

Councils facing a 2028 overhaul could cut transition time by up to 30% as the tool targets costly integration work before vesting day.

By Shannon Williams • 4 min read • Tue, 31st Mar 2026