Insurance stories
Tata Communications unveils Voice AI platform for real-time, multilingual fintech chats, enhancing speed, security, and seamless automation in financial services.
Organisations using NiCE's AI-driven CXone Mpower platform report faster response times, better service quality, and improved staff efficiency across sectors.
Elemental Concept has appointed Chris Mitchell as Managing Director APAC to drive its expansion and digital transformation services across the Asia-Pacific region.
Applied Systems acquires Cytora to enhance AI-driven efficiencies, aiming to streamline and automate the insurance lifecycle globally.
Irish fintech has secured nearly EUR €1bn in five years, as new data show strong 2023 deal activity despite weaker European VC flows.
UK insurers paid over GBP £150 million for subsidence damage as climate change risks threaten 1.2 million more homes by 2050, ABI and LexisNexis warn.
Prophet appoints Claudia Kidd as Strategic Growth Lead to drive expansion across ANZ, adding six new roles amid rising client demand in marketing sectors.
Retail leads AI satisfaction in EMEA with 96% success rate, while healthcare outspends all sectors but faces challenges, says Lenovo's CIO Playbook 2025 study.
Coalition has named Trent Nihill as General Manager to drive growth in its Australian cyber insurance sector, leveraging his 15 years of specialist experience.
Assurix launches a real-time trustmark for MSPs, enabling continuous verification of security and service standards via live operational data integrations.
Allianz Insurance Australia is advancing AI use cautiously, balancing innovation with regulation, data quality, and trust to reshape its claims processes.
AI adoption is forecast to widen the gender skills gap in the UK's GBP £1 trillion tech sector, raising concerns over equality in emerging industries.
Australian businesses face a cyber security 'perfect storm' in 2025 as AI, stricter rules and smarter attacks reshape risk and defence strategies.
Insurers urged to modernise spreadsheet use for Solvency II, adopting no-code platforms to enhance compliance and reduce risks in regulatory reporting.
SAS urges enterprises to prioritise data quality and trust as they deploy AI for real business value, blending old analytics with new interfaces responsibly.
New research reveals Australians prioritise data privacy and AI personalisation in online shopping, seeking better service and seamless digital experiences.
A new study reveals 72% of New Zealanders believe brands fail to keep promises, with media firms seen as the worst offenders and financial services ranked best.
OCBC's 20-year investment in data underpins over 30 AI applications, boosting efficiency and cutting costs across its banking services.
Smart Communications acquires Pendula to enhance AI-driven orchestration, boosting customer engagement across SMS, email, WhatsApp, and RCS in regulated sectors.
A Nexi survey of 28,000 Europeans reveals regional online payment preferences and growing demand for sustainable retail practices across the continent.
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