The Ultimate Guide to eCommerce
A curated Canadian edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for eCommerce.
What to know about eCommerce
eCommerce represents the dynamic world of buying and selling goods and services online. It is rapidly evolving with major advances in technology, logistics, payment systems, and customer experience strategies shaping the way businesses operate and consumers shop.
This tag covers a broad range of stories including security certifications for apps, the rise of marketplaces as sales channels, innovations in warehouse and inventory management, AI-driven tools for personalization and fraud prevention, expansions by fintech and shipping companies, as well as insights into consumer behaviors and trends.
Readers exploring our eCommerce tag will discover the latest developments influencing retailers, brands, and technology providers around the globe. Whether you are a business owner, marketer, or someone passionate about the future of retail, these stories offer valuable knowledge about leveraging technology, overcoming challenges like fraud and delivery expectations, and succeeding in a competitive digital marketplace.
Canadian eCommerce News
Regional stories with direct local relevance
Generative AI lifts Canadian holiday email orders fourfold
Canadian marketers saw generative AI emails deliver four times the order and conversion rates over the holiday peak, according to Mailchimp data.
Global Payments to add Interac Konek to Canada network
Canadian merchants will gain a lower-cost bank-based checkout option as Global Payments broadens payments choice across thousands of sites nationwide.
Adyen upgrades Authenticate to lift online payments
Online shoppers could face fewer checkout hurdles as Adyen's updated authentication tool aims to lift conversion by double digits for merchants.
Mastercard & Rogers Bank test AI shopping checkout
Canadian shoppers may soon see AI agents make purchases within preset budgets, as the pilot highlights trust and control concerns.
JD Sports Canada hires Verde Digital for search boost
The retailer is trying to win more Canadian shoppers online as AI-led search reshapes how footwear and apparel are discovered.
DCPayments adds Interac e-Transfer to Canadian checkout
Canadian merchants can now take bank-based payments at checkout, cutting card fees and reconciliation work while speeding settlement.
Analyst Insights
Research and market analysis connected to eCommerce
Fastly named Leader in IDC MarketScape WAAP assessment
Avalara launches Aviator AI hub for tax compliance
Shufti wins Gartner honour for global identity coverage
Infios named a leader in IDC MarketScape assessments
Blue Yonder unveils AI tools & sustainability findings
Expert Columns
E-Commerce Data Quality: Prepare for Black Friday and Cyber Monday
AI in Retail is Only as Good as its Data Foundation
The next eCommerce interface may not be a screen
For sensitive health categories, eCommerce can remove more than just the checkout queue
Customer data integration: A data quality checklist
From routing to revenue: Why payment orchestration has become a boardroom issue
Southeast Asia's payment rails leave US merchants behind
The Hidden Cost of Identity Friction in Retail
How to prevent fake signups on your Shopify store
Amperity's CMO reveals how continuous decisioning fuels loyalty innovation
Interviews
Interviews and video coverage from the network
Recent eCommerce News
Temu & IACC launch direct anti-counterfeit channel
The new scheme gives IACC member brands a faster route to challenge unresolved listings, with Temu promising responses within 48 hours.
Riskified launches AI agent identity checks for merchants
Merchants could face fresh refund fraud and account-takeover risks as consumer AI assistants start handling shopping and support requests.
Klarna & FreshBooks add BNPL to small business invoices
The integration gives US and Canadian FreshBooks users a way to collect invoices through Klarna without extra setup, while keeping cash flow predictable.
Meta's Muse AI agent seen in half of customer traffic
Security teams face a new attribution problem as Meta's Muse AI agent can slip into customer traffic while posing as an ordinary browser.
Samsung deepens Checkout.com payments partnership worldwide
The deal gives merchants access to Samsung Pay via Checkout.com, while helping Samsung lift authorisation rates across more markets.
Global TV Experts names Maddie Minty as Growth Manager
The hire supports the media buying firm's expansion into newer markets including the US, while targeting clients in iGaming, eCommerce and travel.
Big brands spend less sales revenue on advertising
That points to a shift in how much large groups reinvest in promotion, with the 25 US-listed advertisers studied seeing their ad-to-sales ratio fall from 6.1% to 5.5%.
Retailers warned fraud & disputes may stretch into new year
Retailers may see holiday sales dented months later, as earlier shopping leaves a longer window for refund abuse, disputes and chargebacks.
MariaDB Ecosystem Hub passes 200 entries in six months
The directory now gives MariaDB users a faster way to find compatible tools, after the curated hub topped 200 entries in just six months.
Titan Brands cuts backorder risk by linking systems
Potential weekly sales lost to backorders have fallen by USD $640,000 after Titan Brands linked ordering, warehousing and transport systems.
AI agents force payments industry to verify intent
Banks and card networks may need new checks as software agents start buying on customers' behalf, blurring fraud and consent.
Juspay revenue rises 30% to USD $75 million in FY26
Core India operations stayed profitable as the payments firm expanded overseas and pushed into AI, even after a USD $10 million net loss.
Forever New completes global eCommerce move to Shopify
The nine-month overhaul should cut delays to digital updates and give the fashion retailer a single eCommerce system across four major markets.
Spreetail launches Amazon Brand Benchmark dashboard
Brand partners using Spreetail's Smart Shelf can now spot rival moves on Amazon sooner, as the new dashboard tracks shifts in market share and pricing.
FedEx & Stripe join to boost small business finance
Smaller businesses could gain fresh access to finance as shipping data from FedEx and Stripe's systems is used to assess lending risk.
Animoca partners on AI agents for verified shopping
The pilot aims to let shopping bots prove user eligibility for discounts and benefits while keeping personal data hidden from merchants.
G+D & FraudAverse join forces against payment fraud
Banks in the Americas are set to get faster fraud checks as the tie-up targets instant payment scams and card-not-present losses.
Constructor launches Stripe-powered agentic checkout
Keeping purchases inside the same AI conversation could cut drop-off, as retailers can now add Stripe payments to Constructor's shopping agents globally.
Scandiweb launches Ari AI for Magento store upkeep
Magento merchants can now cut routine updates from days to minutes, with Scandiweb's Ari AI aiming to slash maintenance costs and developer bottlenecks.
Moca Chain launches mainnet for digital identity & AI
It aims to cut repeated verification checks and let businesses trust AI agents without collecting the same personal documents from users each time.