Customer Success Stories - Page 9

Global Stories

Customer Success stories

Qualtrics unveils refreshed Partner Programme & tiered tracks

Qualtrics has refreshed its Partner Programme with new tiered tracks to boost global partner growth and enhance experience management capabilities.

By Shannon Williams • 3 min read • Tue, 29th Jul 2025

Digital Transformation

Vectra AI appoints Chua Hock Leng to lead APJ region growth

Vectra AI has appointed Chua Hock Leng as Vice President and General Manager for APJ, driving growth and advanced threat detection in the region's cybersecurity market.

By Melvin Hipolito • 3 min read • Thu, 17th Jul 2025

Digital Transformation

Qualtrics doubles down on global partner community to accelerate shared growth

Qualtrics enhances its global Partner Network to boost experience management, offering new tracks, tiers, and investment to accelerate shared growth and customer impact.

By Sean Holcombe • 6 min read • Wed, 16th Jul 2025

Digital Transformation

Celonis names Dilipkumar Khandelwal to lead customer success

Celonis has appointed Dilipkumar Khandelwal as Chief Customer Officer and India Advisory Board Chairman to boost global AI-driven customer success.

By Jed Nykolle Harme • 3 min read • Wed, 16th Jul 2025

Data Analytics

Steve Mills steps up as Chief Operating Officer at DoiT

Steve Mills is appointed Chief Operating Officer at DoiT, expanding his role after driving 2.5x revenue growth and a USD $5bn AWS partnership as Chief Revenue Officer.

By Jed Nykolle Harme • 3 min read • Wed, 16th Jul 2025

Software-as-a-Service

Datadog named Leader in Gartner observability report for fifth year

Datadog has been named a Leader in Gartner's Magic Quadrant for Observability Platforms for the fifth consecutive year, reflecting its strong market position.

By Sean Mitchell • 3 min read • Fri, 11th Jul 2025

Digital Transformation

Ben Dawson named new Cisco APJC President as Dave West shifts role

Ben Dawson has been appointed Cisco's new President for Asia Pacific, Japan, and Greater China, succeeding Dave West as the tech giant shifts leadership roles.

By Melvin Hipolito • 4 min read • Wed, 9th Jul 2025

Software-as-a-Service

Lauren Nemeth named Chief Revenue Officer to drive growth at New Relic

New Relic appoints Lauren Nemeth as Chief Revenue Officer to boost global growth with her extensive tech sales and leadership experience.

By Melvin Hipolito • 3 min read • Tue, 8th Jul 2025

Software-as-a-Service

Agentic AI and Saas - The next chapter in CX

Agentic AI is set to revolutionise SaaS customer service by autonomously resolving 80% of common issues, transforming user experience by 2029.

By Taylor Giddens • 5 min read • Thu, 26th Jun 2025

Firewalls

FireMon unveils 2024 Ignite Partner Award winners worldwide

FireMon has revealed winners of its 2024 Ignite Partner Awards, honouring global leaders in cybersecurity policy management across hybrid enterprise environments.

By Catherine Knowles • 4 min read • Thu, 26th Jun 2025

Data Analytics

Safe Software expands to UK & Ireland to boost customer support

Safe Software expands to the UK and Ireland, opening new centres to enhance European customer support and target USD $250m revenue by 2028.

By Sean Mitchell • 3 min read • Fri, 20th Jun 2025

Digital Transformation

Nicola Gerber appointed Fastly Vice President for APJ growth drive

Fastly has appointed Nicola Gerber as Vice President for Asia Pacific and Japan to spearhead growth and boost adoption of its edge cloud platform in the region.

By Melvin Hipolito • 3 min read • Thu, 19th Jun 2025

Cloud Security

Pax8 launches new partner initiatives to boost feedback & support

Pax8 has launched new initiatives to enhance partner support and feedback through its Partner Voice Network and refreshed advisory council.

By Sean Mitchell • 3 min read • Thu, 12th Jun 2025

Digital Transformation

Roop Singh appointed Chief Executive Officer at Version 1

Roop Singh, previously Chief Commercial Officer, is appointed CEO of Version 1, ending interim leadership after former CEO's exit seven months ago.

By Jed Nykolle Harme • 3 min read • Thu, 12th Jun 2025

Software-as-a-Service

HubSpot launches direct connector for ChatGPT CRM insights

HubSpot has launched a direct ChatGPT connector for CRM insights, enabling users to analyse customer data with natural language queries and no coding.

By Catherine Knowles • 4 min read • Fri, 6th Jun 2025

Software-as-a-Service

Rimini Street names new COO to drive global growth strategy

Rimini Street appoints Vijay Kumar as COO to spearhead global growth, focusing on operational efficiency and innovative IT solutions without ERP upgrades.

By Melvin Hipolito • 3 min read • Thu, 29th May 2025