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Infobip unveils AgentOS to power AI-first customer service

Last week
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uc
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data analytics
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digital transformation
Infobip launches AgentOS, an AI orchestration layer unifying customer data and channels so autonomous agents can manage and personalise service.
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Gain Theory has been named Leader in Forrester Wave report

Thu, 29th Jan 2026
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data analytics
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cx
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martech
Gain Theory named a Leader in Forrester's latest Marketing Measurement and Optimization Services Wave, topping the Strategy category.
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AI data matching: boosting accuracy & cutting costs

Sat, 24th Jan 2026
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data analytics
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digital transformation
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cx
As data grows messy and massive, AI-powered matching promises sharper insight, lower long-run costs and an edge over rigid rule-based tools.
Integral ad science hires melissa furze to lead ai push

Integral Ad Science hires Melissa Furze to lead AI push

Wed, 7th Jan 2026
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data protection
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data analytics
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digital transformation
Integral Ad Science taps former LinkedIn leader Melissa Furze as Head of Data Science to steer an AI-first strategy in ad verification.
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US banks dominate AI patents as Europe falls behind

Thu, 11th Dec 2025
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data protection
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mfa
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fintech
US banks tighten grip on AI patents in finance, with a small North American elite racing ahead as European rivals fall further behind.