IT Brief Canada - Technology news for CIOs & IT decision-makers

Conversational AI stories - Page 9

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Canva unveils deep ChatGPT integration for seamless AI design

Fri, 27th Jun 2025
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Canva has integrated OpenAI's ChatGPT, enabling users to streamline design workflows with AI-powered context-aware tools directly within its platform.
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Genesys unveils AI Studio to power safe, scalable virtual agents

Fri, 27th Jun 2025
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Genesys launches Cloud AI Studio with AI Guides, enabling firms to build scalable, ethical virtual agents for complex customer interactions without coding.
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Adobe debuts AI tools for large-scale customer experience

Tue, 17th Jun 2025
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Adobe launches AI-powered tools for Customer Experience Orchestration, enabling businesses to deliver personalised, scalable marketing across multiple channels.
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Klearcom eyes 79% revenue growth as AI fuels global expansion

Mon, 9th Jun 2025
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Klearcom projects 79% revenue growth in 2025, driven by AI innovations and plans to expand its global carrier network and market reach.
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Extreme Networks launches unified platform powered by AI agents

Wed, 21st May 2025
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Extreme Networks unveils Extreme Platform ONE, a unified AI-powered networking platform promising up to 90% workload reduction and streamlined operations.
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Twilio teams with Microsoft to drive enterprise conversational AI

Thu, 15th May 2025
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Twilio partners with Microsoft in a multi-year deal to boost enterprise conversational AI, enhancing customer engagement through advanced AI and Azure integration.
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Sinch partners with OneReach.ai to boost global AI comms

Sat, 10th May 2025
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Sinch partners with OneReach.ai to launch AI-powered agentic experiences, enhancing global customer communication across messaging, voice, and email channels.
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Kore.ai, Microsoft link up to advance enterprise AI

Wed, 7th May 2025
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Kore.ai and Microsoft have formed a strategic partnership to integrate Kore.ai's AI agent platform with Microsoft's cloud and AI tools, advancing enterprise automation.
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Kore.ai partners with Microsoft to boost enterprise AI adoption

Tue, 6th May 2025
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Kore.ai partners with Microsoft to enhance AI integration, enabling enterprises to deploy AI-driven solutions within Microsoft 365 Copilot, Teams, and Azure.
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Sinch named leader in Omdia CPaaS report for innovation & AI

Thu, 1st May 2025
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Sinch is named a Leader in Omdia's CPaaS 2025 report, scoring highly in innovation and go-to-market strategy with strong global customer engagement.
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StorONE and Phison expand partnership, launch AI storage platform

Fri, 25th Apr 2025
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StorONE and Phison expand partnership to launch AI-native on-prem storage platform with natural language management, arriving Q2 for enterprise AI training.
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Further unveils AI-powered platform to centralise GMP data

Thu, 24th Apr 2025
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Further has launched Compass Marketing Intelligence to centralise Google Marketing data within Google Cloud, boosting campaign performance with AI-driven insights.
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Kore ai partners with Inception to advance AI solutions

Wed, 16th Apr 2025
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Kore ai has partnered with Inception to develop AI-driven products for enterprises, enhancing solutions in key sectors across the UAE and beyond.
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Capgemini & Google Cloud unite for AI customer solutions

Thu, 10th Apr 2025
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Capgemini has teamed up with Google Cloud to develop innovative AI solutions designed to enhance customer experiences across multiple sectors.
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Oracle & NVIDIA join forces to boost AI application speed

Wed, 19th Mar 2025
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Oracle and NVIDIA have unveiled a partnership to integrate AI tools within Oracle Cloud, enhancing AI application development for enterprises.
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Adobe unveils AI agent tool for personalised experiences

Wed, 19th Mar 2025
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Adobe has unveiled the Experience Platform Agent Orchestrator, a new tool aimed at enhancing AI integration for businesses' marketing and customer experiences.
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NICE unveils CXone Mpower Orchestrator for service AI

Wed, 19th Mar 2025
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NICE has launched CXone Mpower Orchestrator, claiming it as the first solution for complete end-to-end automation in customer service via a single AI platform.
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Adobe launches AI-driven updates for personalised CXO

Wed, 19th Mar 2025
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Adobe has unveiled AI-driven innovations within its Experience Platform, aiming to transform Customer Experience Orchestration and enhance personalisation at scale.
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Microsoft & Snowflake expand partnership with OpenAI

Thu, 27th Feb 2025
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Snowflake has expanded its collaboration with Microsoft, integrating OpenAI's models into its Cortex AI platform, enhancing AI capabilities for businesses.
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Amazon launches Alexa+ with enhanced AI capabilities

Thu, 27th Feb 2025
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Amazon has launched Alexa+, an advanced AI assistant promising enhanced conversational abilities and seamless integration with various services and devices.