Consumer rights stories
AI hallucinations "symptom not disease" in Canada's courts
Yesterday
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digital transformation
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physical security
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risk & compliance
Canadian courts put liability on companies and lawyers, not AI, as cases accumulate over hallucinated citations and false customer information.
Visa launches subscription manager for recurring payments
Last month
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crypto
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fintech
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cx
Visa rolls out enhanced Subscription Manager for issuers, letting banks offer in-app controls for recurring payments as subscription spending surges.
New BS ISO 21800 aims to simplify online contracts
Last month
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digital transformation
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e-commerce
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social media
New BS ISO 21800 standard aims to cut fine print and make online contracts clearer for consumers across booming UK digital markets.
Surveillance, AI and the security gaps behind the camera
Sat, 21st Feb 2026
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data protection
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surveillance
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biometrics
As facial analytics quietly spread through public spaces, Canadians face urgent questions over privacy, consent and digital surveillance.
Data privacy urged as strategic board issue in AI era
Mon, 2nd Feb 2026
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firewalls
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data protection
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data analytics
Cybersecurity leaders warn boards must treat data privacy as a strategic imperative as AI drives explosive growth in personal data use.
Fed appeal court upholds drip pricing penalty against Cineplex
Tue, 27th Jan 2026
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martech
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commerce systems
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court of appeal
Federal Court of Appeal upholds drip pricing ruling against Cineplex, leaving a CAD $38,978,000 penalty and 10-year conduct limits in place.
TELUS: Shoppers want data trust as privacy beats convenience
Thu, 18th Dec 2025
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data protection
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breach prevention
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data privacy
North American shoppers now prize data privacy and trust over convenience, putting fresh pressure on retailers ahead of the holiday season.
Storyblok & OtterlyAI partner to boost AI search visibility
Tue, 18th Nov 2025
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martech
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apm
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genai
Storyblok partners with OtterlyAI to help brands enhance visibility on AI-driven search engines amid shifting consumer search habits.