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Exclusive: Celonis says AI fails without context in operations
Digital Transformation

Exclusive: Celonis says AI fails without context in operations

AI deployments are failing at scale because most systems lack the context needed to stop agents hallucinating, Celonis says.

By Jake MacAndrew • 3 min read • Last week
AI in crisis communications: why route knowledge beats the next new tool
Agricultural Technology

AI in crisis communications: why route knowledge beats the next new tool

Businesses risk wasting AI spend unless they map workflows first, as routing knowledge matters more than buying yet another tool.

By Dwayne Alexander • 6 min read • Last month
TP expands AI data services across Asia-Pacific markets
Data Analytics

TP expands AI data services across Asia-Pacific markets

Rising demand for local-language training and data controls is prompting businesses to seek AI partners that can handle governance across Asia-Pacific.

By Mark Tarre • 4 min read • Last month
Airbnb adds car hires, hotels & World Cup experiences
Artificial Intelligence

Airbnb adds car hires, hotels & World Cup experiences

Travellers could now book more of a trip in one app as the platform adds hotels, car hires and World Cup activities.

By Mark Tarre • 4 min read • Last month
AI is compressing legal work but increasing the value of divergence
Digital Transformation

AI is compressing legal work but increasing the value of divergence

Law firms risk sounding alike as AI trims routine work, pushing judgement and bespoke advice back to the centre of client value.

By Jamie Ng • 5 min read • Last month
AVEVA & IMD flag digital ecosystem data sharing gap
Digital Transformation

AVEVA & IMD flag digital ecosystem data sharing gap

Despite high strategic priority, most firms still share little data with partners, exposing integration and governance as the main blockers.

By Joseph Gabriel Lagonsin • 4 min read • Last month
PFU (EMEA) names Yasunari Shimizu as Chief Executive
Document Management

PFU (EMEA) names Yasunari Shimizu as Chief Executive

Continuity is at stake as PFU's EMEA unit begins a handover to Yasunari Shimizu after Hiroaki Kashiwagi's five-year tenure.

By Sofiah Nichole Salivio • 3 min read • Last month

Stories from Other Regions

Business strategy stories

The modern MSP is a continuous improvement engine not a helpdesk
Digital Transformation

The modern MSP is a continuous improvement engine not a helpdesk

Continuous improvement, not ticket handling, is becoming the measure of value as firms expect managed services to keep pace with fast-changing IT needs.

By Ralf Donkers • 5 min read • Last week
UK leaders expect quantum computing disruption by 2030
Manufacturing

UK leaders expect quantum computing disruption by 2030

A majority of large UK firms fear quantum computing could erode competitiveness, but most are delaying hiring and planning until 2030 or later.

By Mark Tarre • 4 min read • Last week
IBM New Zealand profit rises despite revenue decline
Enterprise Resource Planning

IBM New Zealand profit rises despite revenue decline

Higher margins and lower costs lifted IBM New Zealand's profit even as annual revenue dropped 13.4% to NZD $111.9 million.

By Karen Joy Bacudo • 3 min read • Last week
Governed choice: the key to scaling AI safely in Australian business
Data Protection

Governed choice: the key to scaling AI safely in Australian business

Many Australian firms are failing to turn AI pilots into scalable gains because scattered tools are outpacing governance and business context.

By Scott Wiltshire • 4 min read • Last month
Singapore CEOs see geopolitical risk as top concern
Digital Transformation

Singapore CEOs see geopolitical risk as top concern

Singapore boardrooms are shifting towards disciplined growth, as 71% of CEOs rank geopolitical uncertainty above all other business risks.

By Karen Joy Bacudo • 6 min read • Last month
iMeta extends West Midlands data boot camp contract
Data Analytics

iMeta extends West Midlands data boot camp contract

More learners in the West Midlands will get funded data training as iMeta's boot camp extension targets shortages in digital and AI skills.

By Sofiah Nichole Salivio • 3 min read • Last month
Is Google dead? How AI is rewriting the rules of search, and what it means for NZ businesses
Generative AI

Is Google dead? How AI is rewriting the rules of search, and what it means for NZ businesses

New Zealand businesses risk losing search traffic as AI summaries and chat tools increasingly answer customer queries without a click.

By Dominic Vivarini • 6 min read • Last month
New Zealand businesses ramp up AI & automation push
Manufacturing

New Zealand businesses ramp up AI & automation push

Pressure to lift margins is pushing New Zealand firms to target AI and automation at energy use, reporting and admin tasks.

By Joseph Gabriel Lagonsin • 4 min read • Last month
AI accountability gap widens as organisations scale faster than governance
Data Protection

AI accountability gap widens as organisations scale faster than governance

Many Australian firms are slowing AI roll-outs because fragmented oversight is leaving no one clearly accountable for risk, compliance or decisions.

By Corey Rice • 4 min read • Last month
Irish leaders prize empathy over AI skills in management
Digital Transformation

Irish leaders prize empathy over AI skills in management

Concern is rising in Ireland as leaders say empathetic coaching matters more than AI know-how for future managers during adoption.

By Sofiah Nichole Salivio • 4 min read • Last month