Billing stories
Administrators now have tighter oversight as GitLab 19.4 expands AI agent controls, model choice and usage visibility across teams.
On-time bill settlements rose 17% in three months after the platform added bank-to-bank payments, cutting costs and lifting usage.
Project-based firms are betting on tighter financial controls and AI to lift margins, even as most still lack integrated systems.
Businesses could claw back hours and profit, with a study finding 26% of working time is lost to handoffs, switching and admin.
Senior care operators can now see billing, staffing and occupancy in one system, after Assistly tied revenue data to its platform.
Delayed reconciliations and siloed teams are leaving European energy retailers exposed, with most executives saying up to 10% of revenue is at risk.
Software platforms using embedded payments can now query live transaction data in plain English as Payabli adds AI tools to reduce manual ops.
Finance teams may get faster cash collection and fewer billing disputes as RecVue adds more than 50 AI agents to its Revenue Operating System.
Poor data quality, not platform failure, is usually why Customer 360 programmes miss expected returns and erode trust across teams.
Enterprises can now buy and register third-party AI agents through Google Cloud Marketplace for use inside Gemini Enterprise.
The self-hosted gateway gives firms central control over sign-ins, access and costs as Claude Code roll-outs move beyond small developer teams.
Business customers are rewarding simpler billing and support, with 2degrees taking Canstar's small business telecoms prize for a fifth time in six years.
Enterprises can better share costly GPUs for AI workloads after Rafay gained NVIDIA-Certified Hypervisors status for its VM service.
The overhaul could standardise systems across nearly 30 partner firms, giving Current better data, billing control and faster client onboarding.
Firms embedding AI in daily workflows are saving hours each week and posting more than double the profit margins of rivals, Xero says.
Back-office billing is emerging as an early AI win for finance teams, with one Servicely customer cutting invoice prep time by 92%.
Professional services firms can now query their own data in plain English, with early users already checking cash flow, staffing and overdue invoices.
Payment disruptions are worsening customer experience at utilities and telecoms firms, with 99% of respondents reporting some form of issue.
Bad contact data is costing large Australian organisations hundreds of thousands of dollars a year through delayed payments, fraud risk and wasted spend.
Households may get relief from broadband bill rises as eligible Superloop users can fix plan prices and speeds for two years for AUD $25.
