Skillsoft's CAISY use surges as workers seek AI practice

Use of Skillsoft's CAISY learning product rose 146% year on year, while launches of CAISY simulation experiences increased 341%.

The figures cover aggregate user activity on Skillsoft Percipio from December 2024 to December 2025. They point to a shift in how employees use workplace learning tools as artificial intelligence becomes part of routine work.

Growth in simulation use outpaced expansion of Skillsoft's overall learner base by 2.3 times, suggesting employees are moving away from static training formats and toward practice-based learning closer to day-to-day work.

Skillsoft markets CAISY as a conversation-based learning experience that lets users rehearse workplace situations and receive feedback. The new usage data focuses on adoption patterns rather than financial performance.

Shift in learning

Gina Smith, PhD, research director at IDC, said the increase reflects a broader change in corporate training habits.

"Since its launch in 2023, CAISY has reflected a broader shift toward learning that happens in the flow of work," Smith said. "By using AI-supported, practice-based experiences across a range of skill areas, Skillsoft enables organizations to help employees build and apply skills in real work contexts, rather than separating learning from day-to-day execution."

Companies are spending heavily on artificial intelligence, but questions remain about whether staff have the skills to use new systems effectively. Skillsoft cited a forecast of USD $2.5 trillion in AI investment in 2026 and argued that workforce readiness will be decisive in determining whether that spending delivers a return.

That view places employee training nearer the centre of AI deployment plans. Employers are under pressure to show that AI tools can improve output, but they also need workers who can use those tools consistently.

Workplace demand

Bernard Barbour, chief technology and product officer at Skillsoft, said employees are increasingly choosing learning formats that fit into the working day rather than waiting for formal courses.

"Employees are pulling learning into the flow of their work as AI becomes embedded in daily tasks, rather than waiting for one-size-fits-all training," Barbour said. "The risk is that unmanaged learning can lead to inconsistency and poor execution. Organisations need to strike the right balance - enabling employees to build skills in real time, in the ways they prefer, while ensuring learning remains guided and aligned to outcomes that drive the business."

Skillsoft positions its broader platform as a way to link learning activity to skills data and workforce planning. Here, it is using CAISY adoption figures to argue that workers want more direct, scenario-based learning as AI changes job requirements.

Skillsoft says it serves more than 105 million learners globally and is used by thousands of organizations, including 60% of the Fortune 1000. Those figures provide some scale for the adoption trends, although the company did not disclose the absolute number of CAISY users in the latest period.

The data offers a snapshot of how one learning technology provider sees demand evolving inside large organizations. The strongest growth came from simulation launches, indicating that employees are choosing tools that let them practise real work situations rather than simply consume training content.