Ricoh Canada buys ET Group to boost workplace tech
Ricoh Canada has acquired Toronto-based workplace technology and collaboration integrator ET Group, adding audiovisual engineering and related services to its Canadian operations.
Ricoh said ET Group would operate as a wholly owned subsidiary and continue to run independently under its current leadership structure. The deal also expands an existing partnership between the two organisations.
Ricoh positioned the acquisition as part of a broader push in digital services and workplace offerings. ET Group works with collaboration environments and audiovisual systems, including in government and other regulated sectors.
Expanded services
Ricoh said the transaction adds ET Group's audiovisual design, integration and support services. It also adds hybrid meeting and collaboration systems, managed digital workplace services, workplace experience services and on-site staffing.
ET Group's team includes AV engineers, designers, project managers and support specialists. Ricoh said the group serves major corporations, government agencies and judicial systems.
Ricoh also set out how it expects the combined portfolio to cover workplace technology and operations. It cited audiovisual and collaboration technologies, office and workplace experience services, mailroom automation, managed print and scan services, device fleet services, on-site staffing and managed services.
The buyer already has a large base among Canadian enterprises and public institutions. Ricoh said ET Group's background in secure environments complements that footprint.
"Businesses today need secure, seamless, and intelligent workplaces that empower people to collaborate from anywhere," said Meagan Moody, Country Manager, Ricoh Canada.
Operating model
Ricoh said ET Group will continue to operate independently despite the change in ownership. It described the structure as a wholly owned subsidiary within Ricoh Canada.
"Joining Ricoh allows us to scale our impact while staying true to the culture and values that define ET Group," said Ahmed Ameen, Chief Operating Officer, ET Group.
Ricoh said ET Group has built its reputation in enterprise-wide collaboration environments. The company highlighted the role of audiovisual engineering and support in its service delivery.
ET Group describes itself as an audiovisual technology company focused on workplace technology in North America. It said it provides service and support, as well as learning experiences for clients adopting hybrid work practices. The company said it has operated for 50 years.
Global acquisitions
The acquisition in Canada sits alongside a string of Ricoh deals in other regions as it broadens its workplace services business. Ricoh listed past acquisitions including Presentation Products and Cenero in the United States, DataVision, Pure AV and AVC in EMEA, and Videocorp and Go2neXt in Latin America.
Ricoh framed those transactions as investments in meeting experiences and hybrid work offerings. It also linked the ET Group deal to its efforts to align service portfolios across regions.
"This acquisition in Canada follows our recent acquisition of PPI and strengthens our Workplace Experience and digital services capabilities across North America. In line with our global strategy to invest in high-growth businesses, it also represents an important step toward greater alignment and consistency in our service portfolio. As we continue building a globally integrated workplace services business, we will further expand high-value offerings such as AV Managed Services, enabling customers to create more seamless and intelligent workplace experiences globally." said Takahiro Irisa, Senior Corporate Officer and President of Ricoh's global Digital Services Business Unit, Ricoh Company, Ltd.
Ricoh said it operates in around 200 countries and regions and reported worldwide sales of 2,527 billion yen for the financial year ended March 2025.