Kore.ai collaborates with AWS to boost AI adoption for business

Kore.ai has entered into a strategic collaboration agreement with Amazon Web Services to integrate its agent AI platform and business solutions with a range of AWS services.

The agreement will enable Kore.ai's technology to work in conjunction with AWS services such as Amazon Bedrock, Amazon Q, and Amazon Connect, aiming to accelerate the adoption and deployment of AI tools for various business requirements.

Kore.ai, which was recognised as an AWS Innovation Award winner for "Generative AI/ML Market Disruptor of the Year" in January 2025, has focused on developing integrations that run on AWS infrastructure. These integrations are intended to support greater adaptability and scalability for customers, improving customer experience and operational efficiency.

The Kore.ai Agent Platform, including solutions designed for work, service, and process automation, will also be available through the AWS Marketplace. This agreement provides AWS customers with additional ways to access, purchase, and implement Kore.ai's offerings hosted on AWS.

Raj Koneru, Founder and Chief Executive Officer of Kore.ai, said, "We are excited to expand our collaboration with AWS, combining Kore.ai's innovative AI agent platform and business solutions with AWS powerful cloud infrastructure. Through this strategic agreement, Kore.ai and AWS will bolster our existing collaborative efforts in product integration and go-to-market strategies, expediting innovation and the realisation of benefits for hundreds of our mutual customers. We are enabling global businesses to accelerate their AI adoption by simplifying the implementation of advanced AI technologies, helping them achieve transformative outcomes in today's rapidly evolving landscape."

Under the terms of the collaboration, Kore.ai has joined the AWS ISV Accelerate Program. This enables Kore.ai to work closely with AWS sales teams on joint opportunities, making it easier for enterprises to deploy Kore.ai's AI solutions via the AWS Marketplace. Both parties state that these programmes will further reinforce the partnership and support scalable adoption of enterprise AI.

Kore.ai's approach includes joining forces with partners to implement AI at enterprise scale. Nitin Rakesh, Chief Executive Officer of Mphasis, commented, "As a leading software services and consulting company, we help large enterprises around the world adopt AI technology in a safe, secure, and scalable way. We are proud to be a strategic implementation partner of Kore.ai, and we feel especially confident knowing that Kore.ai's foundation on AWS, delivering unmatched reliability and scalability."

Chris Casey, Head of AWS Partnerships for Asia-Pacific and Japan, said, "As Kore.ai's preferred cloud provider, we are excited to expand our collaboration and to reinforce our shared commitment to empowering customers in the AI era. The goal of this collaboration is to accelerate innovation and productivity for our customers by combining AWS cloud infrastructure with Kore.ai's adaptable and scalable AI platform and business solutions."

Kore.ai and AWS indicate that the ongoing partnership is intended to enhance business flexibility and unlock additional value for customers across multiple sectors by combining Kore.ai's AI technologies with AWS's cloud services.